Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to http://www.digium.com/index.php?menu=documentation and look at the "Unofficial Links" section. This section has links to a wide variety of 3rd party Asterisk related pages. My page is the "Asterisk Resource Pages". BTEL Consulting 504-899-1387 or 850-484-4545 or 877-677-9643
You can't use that with agentcallbacklogin. bkw On Mon, 2 Feb 2004, Eric Wieling wrote:> Can anyone confirm that the feature listed below works? I'm using > AgentCallbackLogin and it never seems to log the agent off if they don't > answer. > > /etc/asterisk/agents.conf > ; Define autologoff times if appropriate. This is how long > ; the phone has to ring with no answer before the agent is > ; automatically logged off (in seconds) > ; > autologoff=15 > > -- > Go to http://www.digium.com/index.php?menu=documentation and look at > the "Unofficial Links" section. This section has links to a wide > variety of 3rd party Asterisk related pages. My page is the > "Asterisk Resource Pages". > > BTEL Consulting 504-899-1387 or 850-484-4545 or 877-677-9643 > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Guys. Im playing with agent autologoff but I have a question. My agents are configured to timeout after 10 seconds of ringing but if you configure autologoff to 15 seconds for example, then they never autologoff cause it never rings for 15 seconds. Is there a way to make the autologoff timeout be cumulative? For example, set it to 20 second so that if 2 rings of 10 seconds are not answered, then autologoff the user? Hope you can help. Thx! Anton Krall
Guys. Im playing with agent autologoff but I have a question. My agents are configured to timeout after 10 seconds of ringing but if you configure autologoff to 15 seconds for example, then they never autologoff cause it never rings for 15 seconds. Is there a way to make the autologoff timeout be cumulative? For example, set it to 20 second so that if 2 rings of 10 seconds are not answered, then autologoff the user? Hope you can help. Thx! Anton Krall
Hello, I found commands AddQueueMember and RemoveQueueMember so no need for agent id and password. You just dial the extension and your extension are in the game. Nice. ;Agent Login exten => 450,1,Noop exten => 450,n,AddQueueMember(q1) exten => 450,n,AddQueueMember(q2) exten => 450,n,Wait(1) exten => 450,n,Playback(agent-loginok) exten => 450,n,Wait(1) exten => 450,n,Hangup ;Agent Logout exten => 451,1,Noop exten => 451,n,RemoveQueueMember(q1) exten => 451,n,RemoveQueueMember(q2) exten => 451,n,Wait(1) exten => 451,n,Playback(agent-loggedoff) exten => 451,n,Wait(1) exten => 451,n,Hangup But now looks like queues doesn't have automatic logout feature only agents. Means agents added by AddQueueMember must be removed by RemoveQueueMember. Is there any solution for automatic logout or I must have to use AgentCallbackLogin? Is there any function for checking that I'm in a specified queue? bye, Zsolt