Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? Ie. I need the equivalent of Autologoff however want my agents to receive calls when someone joins the queue, not have to sit on hold all day. I see AgentCallbackLogin has finally been removed. Has anyone got a work around for this? Thanks. Nick.
You can use RemoveQueueMember(queuename) to dynamically remove the agents. -----Original Message----- From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Nick Brown Sent: Sunday, November 04, 2007 11:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Dynamic Queue Members - Auto Logoff Another quick question (Spending the day trying to get this project sorted and tucked away) If I am dynamically adding queue members, they will not abide to settings within agents.conf will they? Ie. I need the equivalent of Autologoff however want my agents to receive calls when someone joins the queue, not have to sit on hold all day. I see AgentCallbackLogin has finally been removed. Has anyone got a work around for this? Thanks. Nick. _______________________________________________ --Bandwidth and Colocation Provided by api-digital.com-- asterisk-users mailing list To UNSUBSCRIBE or update options visit: lists.digium.com/mailman/listinfo/asterisk-users
James FitzGibbon
2007-Nov-05 14:19 UTC
[asterisk-users] Dynamic Queue Members - Auto Logoff
On 11/5/07, Nick Brown <Nick at ipera.com.au> wrote:> > Another quick question (Spending the day trying to get this project sorted > and tucked away) If I am dynamically adding queue members, they will not > abide to settings within agents.conf will they?correct. Ie. I need the equivalent of Autologoff however want my agents to receive> calls when someone joins the queue, not have to sit on hold all day. I see > AgentCallbackLogin has finally been removed. > > Has anyone got a work around for this?It hasn't been removed (in 1.4), just deprecated (I assume you're not trying this with -trunk). Still, it's not compatible with adding members via AddQueueMember(). There is an example of doing auto-logoff in docs/queues- with-callbackmembers.txt in the source distribution. Look for "macro callagent" for the specific block that does the work. You do have to be using Local channels to make this work though, as you need to Dial() the actual device from the dialplan, then check ${DIALSTATUS} to make decisions about what to do if the agent doesn't pick up. j. -------------- next part -------------- An HTML attachment was scrubbed... URL: lists.digium.com/pipermail/asterisk-users/attachments/20071105/bb4221b1/attachment.htm