search for: removequeuemember

Hello, using asterisk 1.8.11.1 using realtime queues When trying to remove a queue member, I get the following : -- Executing [122 at from-TESTCORP:2] RemoveQueueMember("SIP/testcorp5-0000000c", "testcorpq1,SIP/testcorp7") in new stack WARNING[18788]: app_queue.c:5653 rqm_exec: Unable to remove interface from queue 'testcorpq1': 'SIP/testcorp7' is not a dynamic member How can one remove a queue member when using realtime queu...

...nter the help queue exten => 9,1,Queue(helpq.e|H) exten => 9,2,Voicemail(u4908) exten => 9,102,Voicemail(u4916) ; Login/Logout for Agents exten => 3001,1,AddQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3001,2,Playback(agent-loginok) exten => 3001,3,Hangup exten => 3002,1,RemoveQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3002,2,Playback(agent-loggedoff) exten => 3002,3,Hangup exten => 3003,1,AddQueueMember(helpq.f|SIP/${CALLERIDNUM}); exten => 3003,2,AddQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3003,3,Playback(agent-loginok) exten => 3003,4,Hangup ext...

I have just setup a small queue implementation for one of my branch offices, replacing a 16 year old key system that had a hacked together pseudo call queuing feature. The 'agents' are not dedicated to the queues and want to be able to logon and get one call only from the queue. I know this is odd, but it is how my users want it to work. I have the login process setup using dynamic

Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to

I want to include a new context in my exensions.conf I have read this page http://www.voip-info.org/wiki-Asterisk+howto+dial+plan and I can sort of follow it?! I have a context [local] that I know zapata.conf points to, I have edited extensions.conf and put in my phone, sip and iax extensions. I want to add an sms context. I understand that all calls go through my [local] context and I have

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one queue. It

...DECT phone 0424449630 Helsingborg queue extensions.conf --------------- [support] exten => 0424449647,hint,SIP/0424449647&SIP/0106024647 exten => 0424449647,1,Dial(SIP/0424449647&SIP/0106024647,15,rtT) [inputinterior.se] exten => 0/0424449647,1,Answer() exten => 0/0424449647,n,RemoveQueueMember(Helsinborg,Local/0424449647 at support) exten => 0/0424449647,n,Hangup() ; exten => 1/0424449647,1,Answer() exten => 1/0424449647,n,RemoveQueueMember(Helsinborg,Local/0424449647 at support) exten => 1/0424449647,n,AddQueueMember(Helsinborg,Local/0424449647 at support,1,,Lisbeth Mingert...

...1, Answer exten => 1005,2, AgentCallBackLogin(${CALLERIDNUM}|${CALLERIDNUM}@agentes) exten => 1005,3, AddQueueMember(test1|local/${CALLERIDNUM}@agentes) exten => 1005,n, Hangup exten => 1006,1,Answer exten => 1006,2, AgentCallBackLogin(${CALLERIDNUM}|'##') exten => 1006,3,RemoveQueueMember(sporski|Local/${CALLERIDNUM}@agentes) exten => 1006,4, Hangup exten => 1235,1,Dial(SIP/1235,30,,http://www.teste.pt) exten => 1235,2,VoiceMail(u1235) exten => 1235,3,Hangup exten => 1234,1,Dial(SIP/1234,20) exten => 1234,2,VoiceMail(u1234) exten => 1234,3,Hangup [agentes]...

...s the "on-call" extensions, but no one answers. I would like the call to then try the cell-phones of just the people that are logged into the "on-call" queue. I've got the queue setup and the people log into and out of it by dialing extensions that use AddQueueMember() and RemoveQueueMember() respectively. I tried using QUEUE_MEMBER_LIST to write to a database list when the call comes in however it keeps adding duplicates each time the call goes into the queue. I'm just not seeing how to pass the call that goes into the queue to a dynamic list on the way out. Is attempting somethi...

Greetings and Merry Christmas, We're trying to implements a queue and agents login mechanism on our Asterisk. After going over the documentation, we're unsure if we got it right. We wish to setup a "hotdesk" mechanism, where an agent comes to a station with a PC & IP phone (that is defined as a sip friend user in sip.conf), dials a certain number (agent login extension),

...eplaced version of AgentCallbackLogin() using a GoSub() ; exten => XXXXXXXXXX,1,Verbose(2,Logging in agent) exten => XXXXXXXXXX,n,WaitExten(5) exten => XXXXXXXXXX,n,GoSub(AgentCallbackLogin,start,1) exten => XXXXXXXXXX,n,Hangup() [AgentLogOut] exten => XXXXXXXXXX,1,RemoveQueueMember(9819930,DAHDI/g1/${CALLERID(num)}) ; calling 'primary' queue ; exten => XXXXXXXXXX,1,Verbose(2,Calling into the primary queue) exten => XXXXXXXXXX,n,Playback(silence/1) exten => XXXXXXXXXX,n,Queue(9819930) exten => XXXXXXXXXX,n,Hangup() ; [AgentCallbackLo...

...OR) exten => 7080,n(LEAVEUNAVAIL),Goto(ERROR) exten => 7080,n(JOINEMPTY),Goto(ERROR) exten => 7080,n(TIMEOUT),Goto(ERROR) exten => *210,1,AddQueueMember(teste,SIP/${CALLERID(num)}) exten => *210,n,UserEvent(RefreshQueue) exten => *210,n,Playback(agent-loginok) exten => *220,1,RemoveQueueMember(teste,SIP/${CALLERID(num)}) exten => *220,n,UserEvent(RefreshQueue) exten => *220,n,Playback(agent-loggedoff) In queues.conf: [teste] strategy=roundrobin music=default timeout=10 retry=0 maxlen=1 ringinuse=no leavewhenempty=strict joinempty=strict Then I have those scenarios: a) There...

Hi, I'm trying to build a call center application that allows attendants to come in the morning and dial a certain extension to make their extension available. I wouldn't like to use the AgentLogin app because their line would need to stay off-hook (is this correct?) Is there any SET channel status command that would allow me to do something like this? PauloHM -------------- next

Hi All, Anyone know if theres a way to share a Cisco 7940 between hot-desk users? My phones get their setup via SIP .cnf files, that load at boot via tftp, so I'm assuming the configs a failry static. However if I want a phone to be hot-desked, I could have different users sitting there. Is there any concept of "logging on" in these environments? Cheers, Adrian

...01,3,Hangup >exten => 2501,102,VoiceMail2(b2501) >exten => 2501,103,Hangup > >exten => 81,1,AddQueueMember(salesq|Zap/32) >exten => 81,2,wait(1) >exten => 81,3,Playback(agent-loginok) >exten => 81,4,wait(1) >exten => 81,5,Hangup > >exten => 82,1,RemoveQueueMember(salesq|Zap/32) >exten => 82,2,wait(1) >exten => 82,3,Playback(agent-loggedoff) >exten => 82,4,wait(1) >exten => 82,5,Hangup > >exten => 95,3,Playback(agent-loginok) >exten => 95,4,wait(1) >exten => 95,5,Hangup > >exten => 96,1,RemoveQueueMember(...

Hi Everyone, We use the top buttons on Aastra 55i to login and logout from Queues. This is the order: Button 1 = Login to English Queue Button 2 = Login to Spanish Queue Button 3 = Logout of English/Spanish Queues There are indicator LEDs on each of these buttons. Is there anyway we can send a SIP request or some other communication to get the Aastra 6755i phone to keep the LED for login set

We just recently upgraded from Asterisk 1.2 to 1.4, and quickly noticed a change in the behaviour of the queues--a change that we cannot live with. We've used AddQueueMember/RemoveQueueMember to manage logging into and out of our queues for over a year now with Asterisk 1.2, and in that version the queue members were sorted in such a way that the person who had been logged in the longest would be the first one to get a call. But when we deployed 1.4 last week, we noticed that the member...

...${EXTEN:4} to queue ${phone}); exten => s,n,AddQueueMember(${queue}); exten => s,n,Playback(agent-loginok) [macro-queue-logout] exten => s,1,Set(agent=${EXTEN:4}) exten => s,n,Set(queue=irock.com) exten => s,n,NoOp(Queue logout agent ${EXTEN:4} from queue ${phone}); exten => s,n,RemoveQueueMember(${queue}); exten => s,n,Playback(agent-loggedoff) When I call 9**2**1611 I get the following error when debugging -- Goto (irock.com,9012211611,1) -- Executing [9012211611 at irock.com:1] Answer("SIP/9012732004-00000001", "") in new stack -- Executing [9012211611 at iroc...

I am using AgentCallbacklogin to logon agents. I am trying to avoid agents being logged in more than once in different extensions (is this a bug?) by passing the callerid to the AgentCallbacklogin funtcion as an option. The problem is that by doing this, agents are not asked for an extension and they cannot logoff (by pressing the #). Any ideas how can agents logoff? -------------- next part

...exten => s,1,Wait(1) exten => s,2,GotoIf($[foo${ARG2} = foo]?4:3)) exten => s,3,Authenticate(${ARG2}) exten => s,4,AddQueueMember(${ARG1}) exten => s,5,Wait(1) exten => s,6,Playback(agent-loginok) exten => s,7,Hangup() [macro-agent-del] exten => s,1,Wait(1) exten => s,2,RemoveQueueMember(${ARG1}) exten => s,3,Wait(1) exten => s,4,Playback(agent-loggedoff) exten => s,5,Hangup() The queue configuration from queues.conf is this: [4500] wrapuptime=0 timeout=20 strategy=leastrecent retry=5 music=default maxlen=0 leavewhenempty=yes joinempty=yes announce-holdtime=no announce-f...