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...Regards, Simon Brown -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tim Jackson Sent: Wednesday, 6 October 2004 13:41 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] loggedoff extension - why does * say "isonthephone" Same here, I just changed the b to u. Unavailable message is more generic, but it beats it saying busy when its not. -Tim -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]...

...not. -Tim -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Henry Devito Sent: Tuesday, October 05, 2004 8:31 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] loggedoff extension - why does * say "is onthephone" I've noticed this too, I think it returns a "busy" state. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Robert Rozman Sent: Tuesday, October...

Hi, I have following one-line macro extension: ------------------------ [macro-oneline] ; ; Standard extension macro (with call forwarding): ; ${ARG1} - Device(s) to ring ; #exten => s,1,AGI(misterhouse.agi,"CallerID") exten => s,1,NoOp exten => s,2,DBget(temp=CFIM/${MACRO_EXTEN}) ; Get CFIM key, if not existing, goto 103 exten => s,3,Dial(Local/${temp}@default/n) ;

...908) exten => 9,102,Voicemail(u4916) ; Login/Logout for Agents exten => 3001,1,AddQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3001,2,Playback(agent-loginok) exten => 3001,3,Hangup exten => 3002,1,RemoveQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3002,2,Playback(agent-loggedoff) exten => 3002,3,Hangup exten => 3003,1,AddQueueMember(helpq.f|SIP/${CALLERIDNUM}); exten => 3003,2,AddQueueMember(helpq.e|SIP/${CALLERIDNUM}); exten => 3003,3,Playback(agent-loginok) exten => 3003,4,Hangup exten => 3004,1,RemoveQueueMember(helpq.f|SIP/${CALLERIDNUM}); exten =&gt...

I want to include a new context in my exensions.conf I have read this page http://www.voip-info.org/wiki-Asterisk+howto+dial+plan and I can sort of follow it?! I have a context [local] that I know zapata.conf points to, I have edited extensions.conf and put in my phone, sip and iax extensions. I want to add an sms context. I understand that all calls go through my [local] context and I have

...(ERROR) exten => *210,1,AddQueueMember(teste,SIP/${CALLERID(num)}) exten => *210,n,UserEvent(RefreshQueue) exten => *210,n,Playback(agent-loginok) exten => *220,1,RemoveQueueMember(teste,SIP/${CALLERID(num)}) exten => *220,n,UserEvent(RefreshQueue) exten => *220,n,Playback(agent-loggedoff) In queues.conf: [teste] strategy=roundrobin music=default timeout=10 retry=0 maxlen=1 ringinuse=no leavewhenempty=strict joinempty=strict Then I have those scenarios: a) There is no agents logged in, a call tries to enter the queue, the ${QUEUESTATUS} variable is set to LEAVEEMPTY and the c...

...ten => 81,1,AddQueueMember(salesq|Zap/32) >exten => 81,2,wait(1) >exten => 81,3,Playback(agent-loginok) >exten => 81,4,wait(1) >exten => 81,5,Hangup > >exten => 82,1,RemoveQueueMember(salesq|Zap/32) >exten => 82,2,wait(1) >exten => 82,3,Playback(agent-loggedoff) >exten => 82,4,wait(1) >exten => 82,5,Hangup > >exten => 95,3,Playback(agent-loginok) >exten => 95,4,wait(1) >exten => 95,5,Hangup > >exten => 96,1,RemoveQueueMember(salesq|SIP/6001) >exten => 96,2,wait(1) >exten => 96,3,Playback(agent-loggedof...

...er(${queue}); exten => s,n,Playback(agent-loginok) [macro-queue-logout] exten => s,1,Set(agent=${EXTEN:4}) exten => s,n,Set(queue=irock.com) exten => s,n,NoOp(Queue logout agent ${EXTEN:4} from queue ${phone}); exten => s,n,RemoveQueueMember(${queue}); exten => s,n,Playback(agent-loggedoff) When I call 9**2**1611 I get the following error when debugging -- Goto (irock.com,9012211611,1) -- Executing [9012211611 at irock.com:1] Answer("SIP/9012732004-00000001", "") in new stack -- Executing [9012211611 at irock.com:2] Queue("SIP/9012732004-00000001"...

...gt; s,3,Authenticate(${ARG2}) exten => s,4,AddQueueMember(${ARG1}) exten => s,5,Wait(1) exten => s,6,Playback(agent-loginok) exten => s,7,Hangup() [macro-agent-del] exten => s,1,Wait(1) exten => s,2,RemoveQueueMember(${ARG1}) exten => s,3,Wait(1) exten => s,4,Playback(agent-loggedoff) exten => s,5,Hangup() The queue configuration from queues.conf is this: [4500] wrapuptime=0 timeout=20 strategy=leastrecent retry=5 music=default maxlen=0 leavewhenempty=yes joinempty=yes announce-holdtime=no announce-frequency=0 agentannounce=None Has anyone had a similar problem on Asteri...

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

...1501,8,Hangup ; ; Log into queue ; exten => 1506,1,AddQueueMember(nocc) exten => 1506,2,Wait,1 exten => 1506,3,Playback(agent-loginok) exten => 1506,4,Hangup ; ; Log out of queue ; exten => 1507,1,RemoveQueueMember(nocc) exten => 1507,2,Wait,1 exten => 1507,3,Playback(agent-loggedoff) exten => 1507,4,Hangup ; queues.conf: [nocc] music = default announce = sdnglobal/queue-anc-nocc announce-holdtime = no announce-frequency = 30 strategy = ringall context = queue-nocc-menu timeout = 25 retry = 20 maxlen = 0 member => SIP/SDNCLT-NOCC-LL member => SIP/SDNCLT-NOCC-LR...

...er(${queue}); exten => s,n,Playback(agent-loginok) [macro-queue-logout] exten => s,1,Set(agent=${EXTEN:4}) exten => s,n,Set(queue=irock.com) exten => s,n,NoOp(Queue logout agent ${EXTEN:4} from queue ${phone}); exten => s,n,RemoveQueueMember(${queue}); exten => s,n,Playback(agent-loggedoff) -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20110610/b2272872/attachment.htm>

Hi, Is there a way to detect if the caller will be entering an agentless queue? I'd like to be able to redirect any caller who tried to join a queue with no logged in agents, to be redirected to the groups voicemail. Is this possible? I know I could create a menu and an announcement for voicemail (should the user wish to drop from the queue); but they wouldn't know no one was taking

...r the variable that can be used for the AddQueueMember (in the place of the ?????? as following: exten => 100,1,AddQueueMember(CustomerSupport,${????????},1) exten => 100,2,Playback(agent-loginok) exten => 101,1,RemoveQueueMember(CustomerSupport,${??????}) exten => 102,2,Playback(agent-loggedoff) In other words, what is the channel variable that I can place it to return the SIP/PhoneUserName, this will simplify the login.

Hi, I am on my next venture now, Need to set up 3 queues. I would like these setup using the agentcallbacklogin. Does anyone have an example of this? I have looked through the wiki , but all that did was confuse me. One of the problems I'm having is how do I configure my extensions.conf to dial the agentcallbacklogin -------------- next part -------------- An HTML attachment was

Can anyone confirm that the feature listed below works? I'm using AgentCallbackLogin and it never seems to log the agent off if they don't answer. /etc/asterisk/agents.conf ; Define autologoff times if appropriate. This is how long ; the phone has to ring with no answer before the agent is ; automatically logged off (in seconds) ; autologoff=15 -- Go to

...Playback(agent-loginok) exten => s,n,Hangup() exten => s,n(out),RemoveQueueMember(${ARG1},SIP/${MACRO_EXTEN:4}) exten => s,n,Set(DEVICE_STATE(Custom:q${MACRO_EXTEN:0:4}_a${CALLBACKNUM})=NOT_INUSE) exten => s,n,UserEvent(Agentlogoff,Agent: ${CALLBACKNUM}) exten => s,n,Playback(agent-loggedoff) exten => s,n,Hangup() Alec _____ From: Ron Hartmann [mailto:ron_hartmann at hotmail.com] Sent: Saturday, 4 May 2013 3:08 a.m. To: Alec Davis Subject: RE: BLF and asterisk Queue Alec, I was able to get this working and my staff loves it. Thanks a million!!!!!!!! Now off to fi...

Dear Group, I have been successful in setting up the Agents, queues and getting agents to log in. Is there a way that I could configure the system so that the agent is called back. i.e. the agent logs into the system, a call is destined for them and their phone rings. If some one has this setup I would be very interested in hearing from them. Warm Regards and Thanks --------------- Shad

...ber(${queue}); exten => s,n,Playback(agent-loginok) [macro-queue-logout] exten => s,1,Set(agent=${EXTEN:4}) exten => s,n,Set(queue=irock.com) exten => s,n,NoOp(Queue logout agent ${EXTEN:4} from queue ${phone}); exten => s,n,RemoveQueueMember(${queue}); exten => s,n,Playback(agent-loggedoff) When I do a "queue show" I see the following Asterisk18*CLI> queue show irock.com has 0 calls (max unlimited) in 'leastrecent' strategy (0s holdtime, 0s talktime), W:0, C:0, A:15, SL:0.0% within 0s Members: SIP/9012211610 (dynamic) (Unavailable) has taken no cal...

Hi Carlos " Agentcallbacklogin was deprecated in Asterisk 1.4 and eliminated from 1.6 so you now need to use Dynamic Agents. Although they claim that is is simple enough to replace that functionality with dial plan code I have yet to see a one line example that replaces everything the agentcallbacklogin command did.| I totally agree, I have never seen any example that makes it work.