search for: agentcallbacklogin

Can someone tell me why this is not valid... [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@Local) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1,Queue(testq||||45) while this is: [start] exten => 1000,1,Answer exten => 1000,2,Wait,1 exten => 1000,3,AgentcallbackLogin(1000||2000@start) exten => 2000,1,Macro(DialProxy,115551212) exten => 3000,1...

...1234,Agent3 group=2 agent => 1020,1234,Agent4 group=3 agent => 1021,1234,Agent5 agent => 1022,1234,Agent6 agent => 1023,1234,Agent7 agent => 1024,1234,Agent8 agent => 1025,1234,Agent9 extensions.conf: [c_in_1]; internal lines (up to 48 agents and admins) exten => 400,1,AgentCallbackLogin(|c_in_1) exten => 100,1,Queue(q_ld_1) exten => 101,1,Queue(q_ld_2) exten => 102,1,Queue(q_ld_3) exten => 103,1,Queue(q_lo_1) exten => t,1,Playback(invalid) exten => t,2,Hangup ignorepat => 8 exten => _8NXXXXXX,1,Dial(Zap/97/${EXTEN:1}) exten => _8NXXXXXX,2,Congestion...

Hi, My queue used to work fine until I upgraded to 1.6. I am getting the message: No application 'AgentCallBackLogin' for extension (default, 31001, 1) After some rearch I learnt that AgentCallBackLogin is removed in 1.6. Any one has a configuration that works in place of AgentCallBackLogin in 1.6. -- ond -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.co...

I am developing an ACD front end using Asterisk 1.2.14. I heard that AgentCallBackLogin will be deprecated in future version of *. Is this true? If it is, how can I use AddQueueMember to replace AgentCallBackLogin? I mean to login an agent in multiple queues at once. I have multiple queues and a lot of agents defined in queues.conf and agents.conf. Each agent may login more than one...

Hi List, Ive got a few * boxes connecting together, one box is doing AgentCallBackLogin() and then the 2nd box is holding some phones at a remote site. I have users login to the main box and * shows the user is logged into a extension that resides on the other box, problem is, when I go to make a call to a agent, I get "May 16 05:59:08 NOTICE[13897]: chan_sip.c:9750 handle_respo...

Hi All, I'm having trouble setting up a queue: I'm using AgentCallBackLogin to login in the queue, but: 1 - When an agent answer the call and another call arrive his phone rings again. 2 - When no there are no one answer the queue the system goes to voicemail of agent 1234 I'm using asterisk-1.2.0-beta1. My configuration is below, Any ideas? Many thanks, Joao An...

I would like to know if AgentCallbackLogin will be discontinued anytime shortly in Asterisk 1.4.x . I've read a page in voip-info that said so [1], but it was not an official announcement. I have to be sure, because I'm in the process of setting up a medium-to-big callcenter with Asterisk and calling the agents when a call is placed...

Hello all. I'm setting up a new call center PBX using * v1.4, and figure it's better to go with AddQueueMember over AgentCallbackLogin. The functionality of AgentCallbackLogin still works, but without a firm idea of how long it will be in the codebase, I'm wary of building a system on top of it. The basic mechanics work, but I'm having some trouble on logging. With AgentCallbackLogin, ${MEMBERINTERFACE} and the entry in...

Which kind of transfer do you use? Try using the # transfer. Hope that helps.. Guido Hecken -----Urspr?ngliche Nachricht----- Von: Diego Magalh?es [mailto:diego@redetaho.com.br] Gesendet: Mittwoch, 2. Februar 2005 17:21 An: asterisk-users@lists.digium.com Betreff: [Asterisk-Users] AgentLogin / AgentCallbackLogin transfer problem Hello guys, I?m running Asterisk CVS-HEAD-02/01/05-12:22:46 and having a problem with call transfers using the cmds AgentCallBackLogin and AgentLogin... First Case (using cmd AgentCallbacklogin): When the incoming call comes and enters the queue, the agent logged in answer the...

Hi, I'm currently migrating to 1.4 and have problems changing deprecated AgentCallbackLogin to AddQueueMember. I have dynamic queues and dynamic agents (MySQL Realtime), and pseudo-dynamic agents.conf (with huge amount of possible agent numbers). Agent login is done trough manager API: * AgentCallbackLogin * QueueAdd In 1.4 seems AddQueueMember can do all the same, but there is no such...

...ensagem original----- De: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] Em nome de Hecken, Guido Enviada em: quarta-feira, 2 de fevereiro de 2005 15:18 Para: Asterisk Users Mailing List - Non-Commercial Discussion Assunto: RE: [Asterisk-Users] AgentLogin / AgentCallbackLogin transfer pro blem Which kind of transfer do you use? Try using the # transfer. Hope that helps.. Guido Hecken -----Urspr?ngliche Nachricht----- Von: Diego Magalh?es [mailto:diego@redetaho.com.br] Gesendet: Mittwoch, 2. Februar 2005 17:21 An: asterisk-users@lists.digium.com Betreff: [Asterisk-U...

...do with it. Instead of dialling 28 you could dial 9665 and that would add that SIP phone as an agent to the cytelcs queue. Steve -----Original Message----- From: Harold Workman [mailto:hworkman@cytelcom.com] Sent: 22 June 2004 18:54 To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] AgentCallbackLogin - invalid extension Hi, I have setup agent 1000 in agents.conf, and the queue cytelcs in queues.conf, and my extensions.conf file looks like exten => 28,1,AgentCallbackLogin exten => 9665,1,AddQueueMember(cytelcs|SIP/2815691212) exten => 9665,2,Playback(agent-loginok) exten => 9665,3,...

Hello guys, I?m running Asterisk CVS-HEAD-02/01/05-12:22:46 and having a problem with call transfers using the cmds AgentCallBackLogin and AgentLogin First Case (using cmd AgentCallbacklogin): When the incoming call comes and enters the queue, the agent logged in answer the call. But when I try to transfer this call to another agent, the incoming call is dropped. I don?t receive any error message in asterisk console...Just a H...

...f call centers are callback centers. This decision has taken Asterisk out of the realm of providing reasonable call center solutions. VIVA ZAPATA!!! Let's start a revolution! Message: 24 Date: Wed, 20 Dec 2006 22:22:26 +0100 From: Lenz <lenz-ml@loway.it> Subject: Re: [asterisk-users] AgentCallbackLogin() deprecated in 1.4 To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Message-ID: <op.tkvmzo0x3wzjep@pc-lenz> Content-Type: text/plain; format=flowed; delsp=yes; charset=iso-8859-15 I have been speaking privately to a numb...

Hi all, I would like to know if there is any application replacement for the AgentCallBackLogin() from asterisk 1.4 on asterisk 1.6. I know, from what I've read that the call back login agent can be done using a smart dialplan as showed on the docs. But I cannot thinks a flexible dialplan for a dinamic reassignation of agents to different queues every day. Thanks in advance. Mariano ---...

Hi, We?re looking at options for logging agents into the system programmatically via Perl/PHP and I was wondering if anyone else is doing this and if so, how. We're using AgentCallbackLogin now but would like to set up a web interface instead. I've been looking at Asterisk::Manager and didn't see anything relevant and wanted to ask the group before we dove into the Asterisk source. Any input would be immensely appreciated... -Corey -- Corey S. McFadden (c@csma.biz) McFadde...

...rrently on that extension like: 1. agent 1 login to extension1 2. agent 2 login to extension1 3. agent 2 logout agent 1 and 2 logged out Is this how it should work? I am using current cvs. Thanks Jack agent => 0,,nullagent agent => 2000,1234,agent1 -- ;login on 8600 exten => 8600,1,AgentCallbackLogin(||${CALLERIDNUM}@local) exten => 8600,2,Hangup ;logout on 8601 exten => 8601,1,AgentCallbackLogin(0|s|${CALLERIDNUM}) exten => 8601,2,Dial(Local/8602/n,,D(#)) exten => 8602,1,AgentCallbackLogin(0|'#') exten => 8602,2,Hangup __________________________________ Discover...

Anyone know if - it is possible to limit 1 agent per extension where the last agent to log in overrides any previous agents or - a Command/application to clear all agents logged in on extension Does this look like it would require a custom mod to do it? J __________________________________ Discover Yahoo! Get on-the-go sports scores, stock quotes, news and more. Check it out!

Dear Forum, I'm using the AgentCallbackLogin function to log my agents onto multiple call queues. exten => 3001,1, AgenCallbackLogin(1001,@sip). This works very well. I can not work out how to log them back out? On of the forum members was kind enough to point me into the directions of 'dial a null extension and press * to logout...

Hi, I have a small callcenter with 3 agents who login using AgentCallbackLogin. They normally receive calls, but needs to call outside also. When they call outside, though they are busy the "show agents" shows them as available, and calls gets routed to them. How can I make them busy when they call outside. Also they also need to move out for couple of minutes o...