Not only that, are the phones logged into the agents?
The agents are most likely statically assigned but need to be logged
into. This can be confusing. I use AddQueueMember/RemoveQueueMember for
the phones themselves skipping the agents.
-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of bkruse
Sent: Friday, April 20, 2007 15:43
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue problems
Are your agents logged into the queue?
-brandon
Tim Verscheure wrote:> Hi,
>
> I've been configuring AsteriskNOW from the GUI but could it be that
> the GUI isn't working properly? because when I make a queue and add a
> few agents, and when I call the queue none of the phones ring. The
> queue is also configured at "Ringall"
>
> I checked the queues.conf file and the settings matched. I also
> noticed that the agents I made in the GUI, that they were not written
> away in agents.conf file, so I've added them there but still no
> results...
>
> any suggestions?
>
> Tim
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