asterisk users - Sep 2005 - Queue AgentCallBackLogin

Hi All,

I'm having trouble setting up a queue: I'm using AgentCallBackLogin to 
login in the queue, but:

1 - When an agent answer the call and another call arrive his phone 
rings again.
2 - When no there are no one answer the queue  the system goes to 
voicemail of agent 1234

I'm using asterisk-1.2.0-beta1.

My configuration is below,
Any ideas?
Many thanks,
Joao Antunes

;extensions.conf

[demo]

exten => 1005,1, Answer
exten => 1005,2, AgentCallBackLogin(${CALLERIDNUM}|${CALLERIDNUM}@agentes)
exten => 1005,3, AddQueueMember(test1|local/${CALLERIDNUM}@agentes)
exten => 1005,n, Hangup

exten => 1006,1,Answer
exten => 1006,2, AgentCallBackLogin(${CALLERIDNUM}|'##')
exten => 1006,3,RemoveQueueMember(sporski|Local/${CALLERIDNUM}@agentes)
exten => 1006,4, Hangup

exten => 1235,1,Dial(SIP/1235,30,,http://www.teste.pt)
exten => 1235,2,VoiceMail(u1235)
exten => 1235,3,Hangup


exten => 1234,1,Dial(SIP/1234,20)
exten => 1234,2,VoiceMail(u1234)
exten => 1234,3,Hangup


[agentes]
exten => 1234,1,Dial(local/1234)
exten => 1235,1,Dial(local/1235)
exten => 1236,1,Dial(local/1236)


;queue.conf

[test1]
music = random
musiconhold=default
strategy = ringall
announce-holdtime = once

joinempty = yes
eventwhencalled = yes
eventmemberstatusoff = no

;agents.conf

[agents]
agent => 1234,,Peter Mary
agent => 1235,,Ronald Chunk

Hi there you let the calls go to local then it will always go to voicemail,
exten => 1234,1,Dial(local/1234) use Dial(sip/1234)
And how do you call the queue i don't see a queue extension 
exten => 12345567,1,Answer
Exten => 12345567,2,queue(test1)



-----Oorspronkelijk bericht-----
Van: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] Namens Jo?o Paulo Antunes
Verzonden: dinsdag 6 september 2005 22:49
Aan: asterisk-users@lists.digium.com
Onderwerp: [Asterisk-Users] Queue AgentCallBackLogin

Hi All,

I'm having trouble setting up a queue: I'm using AgentCallBackLogin to
login
in the queue, but:

1 - When an agent answer the call and another call arrive his phone rings
again.
2 - When no there are no one answer the queue  the system goes to voicemail
of agent 1234

I'm using asterisk-1.2.0-beta1.

My configuration is below,
Any ideas?
Many thanks,
Joao Antunes

;extensions.conf

[demo]

exten => 1005,1, Answer
exten => 1005,2, AgentCallBackLogin(${CALLERIDNUM}|${CALLERIDNUM}@agentes)
exten => 1005,3, AddQueueMember(test1|local/${CALLERIDNUM}@agentes)
exten => 1005,n, Hangup

exten => 1006,1,Answer
exten => 1006,2, AgentCallBackLogin(${CALLERIDNUM}|'##')
exten => 1006,3,RemoveQueueMember(sporski|Local/${CALLERIDNUM}@agentes)
exten => 1006,4, Hangup

exten => 1235,1,Dial(SIP/1235,30,,http://www.teste.pt)
exten => 1235,2,VoiceMail(u1235)
exten => 1235,3,Hangup


exten => 1234,1,Dial(SIP/1234,20)
exten => 1234,2,VoiceMail(u1234)
exten => 1234,3,Hangup


[agentes]
exten => 1234,1,Dial(local/1234)  
exten => 1235,1,Dial(local/1235)
exten => 1236,1,Dial(local/1236)


;queue.conf

[test1]
music = random
musiconhold=default
strategy = ringall
announce-holdtime = once

joinempty = yes
eventwhencalled = yes
eventmemberstatusoff = no

;agents.conf

[agents]
agent => 1234,,Peter Mary
agent => 1235,,Ronald Chunk


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