search for: queue

...ards, Mikkel make all-recursive Making all in src Making all in lib make all-am if gcc -DHAVE_CONFIG_H -I. -I. -I../.. -I/opt/pkgsrc/pkg/include/mysql -std=gnu99 -g -O2 -Wall -W -Wmissing-prototypes -Wmissing-declarations -Wpointer-arith -Wchar-subscripts -Wformat=2 -Wbad-function-cast -MT queue.o -MD -MP -MF ".deps/queue.Tpo" -c -o queue.o queue.c; \ then mv -f ".deps/queue.Tpo" ".deps/queue.Po"; else rm -f ".deps/queue.Tpo"; exit 1; fi In file included from queue.c:5: queue.h:13: error: redefinition of `struct queue' queue.h: In function `queue...

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent di...

Hello list ! I have some configuration issues with queues, but I'm sure they are minor and for someone who has already configured queues it could be trivial. This is my queue configuration : [VC_support_queue] musicclass = default strategy = ringall timeout = 20 retry = 5 wrapuptime=15 autofill=yes autopause=no maxlen = 0 setinterfacevar=yes announ...

I''m posting this for an initial round of comments; I don''t have any code at present to implement this, and wanted to get some feedback before getting started. All comments welcome :) Andrew. Proposed XenStore Interactions for Multi-Queue VIFs ======================================================================== Andrew J. Bennieston <andrew.bennieston@citrix.com> June 26 2013 Contents -------- 1. Rationale 2. Backend feature advertising 3. Frontend setup 3.1 Selecting the number of queues and the hash algorithm...

On Mon, Feb 23, 2015 at 5:27 PM, Kevin Brott <kevin.brott at gmail.com> wrote: > Just as an FYI - the whole sys/queue.h issue is impacting HP-UX 11.23 and > 11.31 as well - so we'll see how the latest fixes flush out. > > And, not to play the fool overmuch - but is there a quick howto on how > you're expecting we get the git clone pulls into a buildable state? When I > do my usual ... >...

I've just installed asterisk as a new phone system for our office but am having difficulty with the queues. Specifically I need a way to redirect our sales queue to voicemail when no one is logged in to the queue. I see I can use the joinonempty=no setting, however this setting doesn't work if you use the agent functionality (at least not with AgentCallbackLogin). I could, of course use the...

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten => *50,n,Macro(queue-login,${EXTEN},${EXTEN:0...

Hi, I am running a 5 seater inbound call center on 1.0.9-BRIstuffed-0.2.0-RC8h and it's running well. I am now trying to upgrade it to 1.2.4. So I installed 1.2.4 from source and copied all config files from original to the new server. But when a caller lands inside the queue no queue message is getting played. The gsm files are present in proper locations, whcih I am able to play using Playback with this stanza: exten => 900,1,Playback(queue-youarenext) exten => 900,2,Playback(queue-thereare) exten => 900,3,Playback(digits/three) exten => 900,4,Playback(q...

Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller falls int...

Hi, I have a question about the definition of agents. The agents.conf file looks like this: [general] persistentagents=yes [agents] maxlogintries=5 ackcall=no wrapuptime=500 musiconhold => default group = 1 agent => 1311,1311,Tom agent => 1531,1531,Tim and here is the queues.conf: [general] persistentmembers = yes [queue1] musiconhold = default strategy = rrmemory servicelevel = 60 timeout = 15 retry = 5 wrapuptime=15 maxlen = 0 announce-frequency = 90 periodic-announce-frequency=60 announce-holdtime = yes announce-round-seconds = 10 queue-youarenext = queue-youaren...

We have 1 queue called helpdesk and are setting up a second one called isp. The helpdesk queue is for internal support calls and isp for our ISP customer calls. Both of these queues will be directed to the same agents (helpdesk phone extensions). We want to have the separate queues for tracking purposes but the...

I've got the call cuing all setup and working, but im trying to get the Callswaiting,you are caller #, etc, and its not working. I have the following inthere as stated: queue-youarenext = "queue-youarenext" ("You are now first in line.") queue-thereare = "queue-thereare" ("There are") queue-callswaiting = "queue-callswaiting" ("calls waiting.") queue-holdtime = "queue-holdtime" ("The current e...

I saw a few posts of this problem before I could not figure out the reason I am getting it. I am running RHEL 5, Asterisk 1.4.21.2, zaptel 1.4.11 and libpri 1.4.4 Basically, if I dial into a queue and hang up the phone, Asterisk did not detect the hangup request and Asterisk will only hang up when the timer expires. There is no such problem if I do not use Queue(). Any thoughts? Here is my zaptel.conf loadzone=au defaultzone=au span=1,1,0,ccs,hdb3,crc4 bchan=1-15 bchan=17-21 unused=22-31...

Hi list, I'd like to have the callers to listen to the advertisement (music on hold) before the agents answer them. So, I have wrapuptime=10 in queue.conf, but the call still goes straight to the agents without delay. Here's my queue.conf: [general] persistentmembers = yes [738] musiconhold = empty ;musiconhold = default ;announce = q-738 ;strategy = ringall strategy = rrmemory servicelevel = 60 ;announce-frequency = 60 ;periodic-announce...

...st 20, icmp.error 10 } set timeout { other.first 60, other.single 30, other.multiple 60 } set limit { states 10000, frags 5000 } set optimization normal #set block-policy drop #set require-order yes ############ SHAPING goes here ############################### altq on $intif cbq bandwidth 100Mb queue {etherdown, downstream} queue etherdown bandwidth 96% cbq(default) queue downstream bandwidth 4% cbq altq on $extif cbq bandwidth 100Mb queue { etherup, upstream} queue etherup bandwidth 99Mb cbq(default) queue upstream bandwidth 386Kb cbq pass in quick on $intif from 172.16.0.0/16 to 172.16...

This patch adds support for virtual IOMMU to the vmci module. We switch to DMA consistent mappings for guest queuepair and doorbell pages that are passed to the device. We still allocate each page individually, since there's no guarantee that we'll get a contiguous block of physical for an entire queuepair (especially since we allow up to 128 MiB!). Also made the split between guest and host in the ke...

Hi all, I have to questions about queues. Member is a phone like SIP/myphone and only one member in the queue. At first, DIALSTATUS doesn't return any status. How to now if a call in queue has been answered or if caller just hangup? Second, how to deal with timeout, I have strange behaviors. If I put timeout=60 in queue.conf and...

Hi, I setup a queue (number 4050) with one static agent (extension 4054). What I would like is that when someone calls the 4050 queue and there are neither "dynamic" agents logged in nor is the static agent 4054 "on-line" then the caller gets out of the queue and falls into another context (eg. vo...

Hi, So I'm using Asterisk Realtime Queues and Queue members on 1.4.28. I've noticed if there are no people in the queue when a call enters, even after a queue member enters, the call is never rang to him. From the debug, it seems that Asterisk is only grabbing the queue member list upon entering the queue. And not again until anot...

...g to set up Hunt Groups and I am having some issues. Here is what I am trying to do. All my users actually register with OpenSIPS. Asterisk is using Realtime and I have set up a MySQL View Table so that Asterisk see's all the SIP users info that OpenSIPS has. This is what I have configured queues.conf ---------------------------------- [irock.com] strategy=leastrecent ringinuse=no joinempty=yes leavewhenempty=no announce-frequency=30 min-announce-frequency=15 periodic-announce-frequency=60 announce-holdtime=yes announce-position=yes ; ("You are now first...