Hello,
How good is :SPA 841 form SIPURA.
Thanks
Varun
On Sun, August 7, 2005 2:07 am, varun_saa@vsnl.net said:> How good is :SPA 841 form SIPURA.Not good if voice quality is a requirement. Talking on the handset sounds to the caller and callee like you're on one of those really old speakerphones that clips the beginning of each phrase after a pause. There's a ramp-down of white-noise at the end of each phrase. The speakerphone is totally useless as the user is completely inaudable unless yelling with their face directly in front of the unit. I've fiddled with a batch of 7 of them, with little useful support from Sipura by-the-way, for a few months and finally gave up last week. I ordered a batch of Polycom IP501 units to replace them. I should also mention that Sipura's support systems appear to have recently changed. I used to get a real person with a useful response or valid request for more info within a day, usually within a few hours. I just had a SPA-3000 fail with a hardware problem and spent over a week going back and forth with a tech support person who was obviously just cutting and pasting responses from a crib sheet. He knew almost nothing about the product and didn't understand wat I was writing. Tech support has gone from good to intolerable IMHO. Their SIP implementations seem fine. I've not had any trouble getting them to work with Asterisk. I like their ATAs and the SPA-3000 is awesome IMHO. Their 841 is a unmentinable corpse-strewn horror. Their support is going to the dogs with their recent acquisition by Linksys/Cisco. My $0.02, Paul -- Paul Dugas, Computer Engineer Dugas Enterprises, LLC paul@dugas.cc phone: 404-932-1355 522 Black Canyon Park http://dugas.cc fax: 866-751-6494 Canton, GA 30114 USA
varun_saa@vsnl.net wrote:> How good is :SPA 841 form SIPURA. > >I won't be ordering any more of them... One of the units we ordered had problems with the dial pad not registering the correct key press. i.e. when pressing the line 1 button line 2 would activate and dialing 5 would dial 5 and 8. I would also agree with Paul that the voice quality was poor...
They'll like the polycoms. I only wish my cisco 7960 had a hold and transfer button as opposed to soft keys. The cisco has a nicer handset and feel about it, but the functions of the ip600's I have are much nicer, especially the ability to split a conference. I tried an 841, and hate it to death compared to the better phones. I believe they are definitely worth the extra money. Regards, Greg -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Hugh L. Johnson Sent: Tuesday, August 09, 2005 3:48 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] SPA 841 form SIPURA> I don't know if I'd recommend them. There is a lot of personal > preference involved and the 841 certainly seems to be able to provoke > strong dislike for people.I switched my business from our old PBX to Asterisk 3-4 months ago. Some folks hate "Asterisk"...I've attempted to convince them that they don't hate the system that they hate the 841 phones. I, and the more technical people in the company, have no problem with the 841s. There are certainly limitations..cheap handset, unusable speakerphone, spongy keys..but that is what we expected from a $60 phone (eBay). I'm putting in an order for some Polycom 500s for the whiners later this week. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users