I'm looking to purchase and deploy a bunch of hardphones for agent use. The phones will have to register with Asterisk and/or SER, depending on where the phones go. They need only one line, G729 codec, and no super fancy features. Preferrably something that is easy to provision. I would think the BudgeTone would be good, but then I've read so many people complaining about them, and some people seem to recommend the Sipura adapters. I'm looking to keep my cost down, and the BudgeTone is around $100 CDN, give or take. Let me know what you would purchase for about 100 users, 1 line each, G729, and why. We've had decent results with the BudgeTone phones I have already, but I only have about 4 of them, and I have about 5 Aastra/Sayson 480i phones which are a bit pricey for this application, and very featureful. The Sipura box I have is alright, and the IAXys work, but aren't an option for this application. I'm looking for SIP, not IAX. The main reason I ask to the mailing list instead of basing a large purchase decision on the phones I have here is that while these devices haven't failed on me yet (with the exception of one flaky 480i), I know that there are some of you who have experience with large deployments. Also, if you recommend an analog adapter, is there any recommendation for analog phone to go with it? I'm not sure if the users will want headsets or handsets, so either one is fine. Thanks for any advice and experiences. PS: If you're thinking you'll get a purchase contract out of me, you won't - the supplier decision isn't in my hands, so don't bother spamming me with your deals. -- Dana
Nabeel Jafferali
2005-Mar-04 13:34 UTC
[Asterisk-Users] Hardphone deployment recommendation
> I would think the BudgeTone would be good, but then I've read > so many people complaining about them, and some people seem > to recommend the Sipura adapters.For agent use, the BudgeTone's lack of three-way calling would be an issue. Nabeel
What is your price range is the question. BudgetTones are OK but have some limitations. Polycoms are my choice for around $160-$200. Ciscos work well for some people too. Just a matter of how many dollars. The budgettone lack of 3-way can be gotten around with a proper dial plan. W -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Nabeel Jafferali Sent: Friday, March 04, 2005 1:35 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Hardphone deployment recommendation> I would think the BudgeTone would be good, but then I've read so many > people complaining about them, and some people seem to recommend the > Sipura adapters.For agent use, the BudgeTone's lack of three-way calling would be an issue. Nabeel _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
>I'm looking to purchase and deploy a bunch of hardphones for agent >use. The phones will have to register with Asterisk and/or SER, >depending on where the phones go. They need only one line, G729 codec, >and no super fancy features. Preferrably something that is easy to >provision. > >I would think the BudgeTone would be good, but then I've read so many >people complaining about them, and some people seem to recommend the >Sipura adapters. > >I'm looking to keep my cost down, and the BudgeTone is around $100 >CDN, give or take. > >I just received my sipura SPA-841 phone (not an ATA), and it's a nicer than the BudgeTone for about the same price. I paid $85.00 for it. Features it has that the BudgeTone doesn't: * 2 line appearances (you can add 2 more for a total of 4) transfer and conference work when using more than 1 line appearance * headset jack * voicemail button It doesn't have a network switch or POE.
Robinson Tim-W10277
2005-Mar-07 08:53 UTC
[Asterisk-Users] Hardphone deployment recommendation
Psul I bought one a few weeks ago. I had the same issue with 'initialising network.' I had a very fast response back from their support desk. Solution is to unplug the network cable reset back to factory defaults from the keypad menu. I have concerns over the Sipura 841's TX audio quality - it seems to have some AGC or noise suppression which does not work at all well. If you talk quietly the phone seems to mute all TX audio. Shout and it starts sending. I have disabled silence supression. It needs 'de-Americanising' for progress tones, languages, date and time formats and also needs the SUBSCRIBE/NOTIFY support or similar for multiple line appearances. I think with a bit more work it will be a great little phone. Rgds Tim -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Paul Dugas Sent: 07 March 2005 15:26 To: Dana Olson; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Hardphone deployment recommendation On Mon, March 7, 2005 8:59 am, Dana Olson said:> I'm going to try getting in a couple of those Sipura 841s for testing.> Thanks for that suggestion.FYI, I have a site with 6 of the SPA-841 units in plave and they were working find until last week. On of them licked up and now cannot get past "Initializing Network" on boot. It's on it's wayback to Sipura for replacement. A more uncomfortable issue is that the speaker phones were found to be working very poorly. The speakerphone user is just about inaudable to the user on the other end of the call. This is the case with all of the units I have. I had them all running the lates firmware from the website. In Sipura's defense, they responded within about 15 minutes to my support email with a link to a "test" version of the firmware which improved things but didn't completely fix it. My gut feel is that Sipura is still learning with their first hard phone. The price is great for the feature set and I have no other serious complaints about the phone. I'd like to see the buttons improved and the display be tiltable for better viewing. We got used to both of these quickly though. We'll be overjoyed when the speakerphone wrinkles get ironed out. $0.02, -- Paul A. Dugas Dugas Enterprises, LLC paul@dugasenterprises.com 1711 Indian Ridge Drive p:404-932-1355 f:770-516-4841 Woodstock, GA 30189-6856 USA _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users