search for: receptionists

...ong distance call --- none, that's straight forward 3. Receptionist inputs User's pin from her phone (User doesn't get to know his pin) How can I pick off receptionist's dtmf digits in the middle of the conversation? How can I assign those digits to salesman's account code, not receptionists? 4. Receptionist hangs up and long distance call is dialed using pin as the account code. I lose the channel variables at this point, how can I store salesman's PIN number do that it is available when the actual long distance number is dialed? -------------- next part -------------- An HTML a...

Hi, Quick question. With an old phone system a receptionist receiving a call has 1 button to push to transfer calls to a specific extension, with Asterisk, a receptionist would actually put the caller on hold, pick up another line, call the extension, ask if the person is available, hang up pick up the caller again and transfer. To me it's seems a long way to simply do a receptionist

Hi all, At our customer site i've installed one asterisk server with 20 Grandstream GXP2000's. Firmware 1.0.1.9. When someone dials the customer, the receptionist picks up, and does an attended transfer (the 'grandstream way') to a collegue. Most of the times this goes ok, but sometimes, when the receptionist puts the call on hold, and tries te reconnect to the caller there's

Hi, We are looking towards a 8+ CO line setup (20 extensions) in our office but we do not want an IVR(auto-attendant) feature. All incoming will be answered by a receptionist. I have read the multi-line configuration for cisco 7960 thread in this list but that way I believe we could only display 6 incoming lines. What will happen to the rest? Does the expansion module for the cisco 7960 work

I am looking at placing a system in an office with a central receptionist, and phones for each individual employee thereafter. Could I use a Snom 220 with additional keypads to view if the lines are in use by the other employees? Fred is in sales... A call comes into the receptionist and they transfer the call to Fred. The receptionist can tell Fred is still on the phone by viewing the assigned

Hello, Can anyone provide me with an example of how they have set up their dialplan and handset for a receptionist desk that handles a large volume of concurrent calls? I'm having a problem with transferring calls while several calls are either answered or coming into a receptionist's telephone at the same time. Thanks, Colin -------------- next part -------------- An HTML attachment

I've been playing with Asterisk for a few weeks and it's working great. I have a question about getting multi-line receptionist phones working. I was thinking about getting one of these expansion ports: http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0 9186a008008883d.html What are people using for receptionist phones that show all the extensions in

Hi! I've got a number of extensions (about 50) on a working Asterisk setup. For each user, I have two extensions configured (for example 11021 for a Cisco 79XX phone and 11022 for X-Lite), and a ring group that ties the two extensions together (for example, 1102). Reason being that if the user is away from his/her desk or working offsite, they can answer the soft phone on the PC. From

Newbie question alert! I was just wondering how a receptionist phone would work with Asterisk. (I've never had a real job, so I've never really looked at different phone systems). I have looked around on the internet and seen that you can purchase 24 line phones; how does that get connected? What kind of wiring goes to the reception phone? How would I go about adding one of these to an

Hello List, I am currently having a bit of a strange issue with a pair of asterisk servers that we recently set up. For a bit of background, this particular business has two sites in two different towns, about 10 minutes apart. They have 3 analogue PSTN lines connected to the asterisk servers at each location, via a Sangoma A200 (with HEC). They are trying to have just the one receptionist for

...? The only solution I can think of is to place all inbound calls into a queue, then pass them to the receptionist as the only agent (permanent agent) of the queue. Then set limits on the number of calls the receptionist is allowed to have incoming 1, outgoing 1 so the queue won't ring the receptionists phone unless there is no active sessions. Relevant info below Asterisk CVS-D2004.07.03.19.00.00-07/05/04-14:41:51 Polycom IP500 sip.ld version 1.2.0.0318 Cisco 7960 SIP image 6.0 sip.conf entries are simple and are not a factor in the problem - items that may be important from sip.conf are:...

I would like to setup an option in my digital receptionist that callers can select to hear a read back of their Caller ID. It would be something like, "the number you are calling from is...". I think I can reuse the festival script that is built in, but ideally this could be accomplished without using festival because Allison's voice is so much more pleasant. I'm just a few

I have a Polycom IP600 serving as a receptionist phone. We developed a call manager via c/gtk that runs on a touchpad. It allows them to transfer calls, transfer to voicemail, page, etc. The problem is this: When paging another phone from the touchpad, I have to open a channel to the receptionist phone. This rings the receptionist phone. When she picks up, it then pages the desired person. This is

Hi to all, I got an Asterisk with 2 BRI(7 pstn numbers and 4 concurrent calls) and 15 SIP extensions. The receptionist has a SNOM-360. How many SIP accounts would you configure on that phone? Only one would be enough? One SIP account, has a limit on concurrent calls? I saw that the SNOM-360 can handle up to eleven SIP accounts. Thanks -- .:FaberK:.

We are writing a program using the manager for * for our receptionist to use once the system go live. If anyone is interested in helping us with testing please let me know. We are designing it for a touch screen monitor for her to do transfers, see whose on the phone and a few other features. Its in the development stage and has bugs. but I think its gonna be really good. If your interested

Does anyone have any suggestions for a decent receptionists phone? Aastra? Grandstream? Something with (potentially) lots of BLFs, large(ish) screen, headset and most importantly the ability to transfer calls? I've installed five Snom 370s that seemed ideal but my client is very very unhappy as the Snom 370 can't transfer a call correctly if ther...

Hi there, I've got an installation where there's 12 POTS line incoming into *, and am trying to get some insight as to which VoIP hard phone would be most suitable for this scenario. Most of the VoIP phones I've looked at only have 4-6 line presentations; is anyone aware of one that has more? I tried to get some info about Snom's Keypad 220 since it has loads of programmable

I've tried searching the archives but come up empty. I'm looking for a "receptionist" application, that could be used in a business center. Lots of different incoming phone numbers (200+), all need to be answered in a different way, by a human. This is typically enabled with a terminal of some form that pops up the company and contact information for the called number, and a

Hey, all. Just wondering if there's a GUI out there -- preferably OSS, but I'll take what-have-you -- that a) can run on an Ubuntu/Debian box, and b) allows a receptionist to see what calls are in-process, and forward calls from their phone to somewhere else. Thanks! -Ken -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.

Here is the situation that I would like to create: Call comes in Receptionist sees that the caller ID is Jenny <8675309> Receptionist picks up phone and transfers call to Batman Batman looks at his phone and sees that the caller ID is Jenny <8675309> I can't seem to figure out how to forward the caller ID. Is this possible with Asterisk?