asterisk users - May 2005 - 8+ line receptionist only setup

Hi,
   We are looking towards a 8+ CO line setup (20 extensions) in our office
but we do not want an IVR(auto-attendant) feature. All incoming will be
answered by a receptionist. I have read the multi-line configuration for
cisco 7960 thread in this list but that way I believe we could only display
6 incoming lines. What will happen to the rest? Does the expansion module
for the cisco 7960 work with asterisk? Any other phones with more lines
displayed for the receptionist. Or another solution to tackle this?
 
Thanx
 
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Can your receptionist handle 6 active conversations? Once she transfers the
call, it would disappear from those 6 lines.

 

  _____  

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit Riat
Sent: Sunday, May 08, 2005 5:09 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 8+ line receptionist only setup

 

Hi,

   We are looking towards a 8+ CO line setup (20 extensions) in our office
but we do not want an IVR(auto-attendant) feature. All incoming will be
answered by a receptionist. I have read the multi-line configuration for
cisco 7960 thread in this list but that way I believe we could only display
6 incoming lines. What will happen to the rest? Does the expansion module
for the cisco 7960 work with asterisk? Any other phones with more lines
displayed for the receptionist. Or another solution to tackle this?

 

Thanx

 

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I have had success with 5, but if you have 6 you can have a hard time
transferring with no lines left, unless you use features.
 
The correct usage is more like 11 though, since you can use call
waiting...
 
Must you use cisco?  I like both cisco and polycom, but I beleive both
polycom & snom have good functions for determining busy status.  Cisco
seems in my opinion more of a user phone (I mean, no seperate hard hold
button), where the polycom has a nicer interface with transfers...
 
Given you are using digium cards, you would not neccesarily be
dedicating lines to keys, though you could, really a normal pbx is
better for handling this.  For example, I usa a Panasonic dbs at one of
my offices, because the multi-line abilities work well with the people I
have there.  If they had to learn how to transfer a call, forget it.
Plus, you can get a 20 extension panasonic for about the same price as a
8 extension cisco setup.  Then I tied the asterisk into the trunks and
analog extensions, so I get a more seamless approach.
 
For 8 lines, why would you need this anyhow?  Are you planning remote
agents and such?  Because you could probably do it for less cost than 20
7960's.
 
Greg
 
 


________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tim
Connolly
Sent: Sunday, May 08, 2005 6:18 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] 8+ line receptionist only setup



Can your receptionist handle 6 active conversations? Once she transfers
the call, it would disappear from those 6 lines.

 

________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit
Riat
Sent: Sunday, May 08, 2005 5:09 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 8+ line receptionist only setup

 

Hi,

   We are looking towards a 8+ CO line setup (20 extensions) in our
office but we do not want an IVR(auto-attendant) feature. All incoming
will be answered by a receptionist. I have read the multi-line
configuration for cisco 7960 thread in this list but that way I believe
we could only display 6 incoming lines. What will happen to the rest?
Does the expansion module for the cisco 7960 work with asterisk? Any
other phones with more lines displayed for the receptionist. Or another
solution to tackle this?

 

Thanx

 

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Hi!
> Well only the receptionist and higher level authorities will have the 
> cisco 7960. For the rest I am probably thinking of a Sipura or Snom 
> phones to keep costs down. 
I would suggest that you take a good look at the SNOM 360 instead of 
Cisco.

Cheers, Philipp

As a test, I had a 7960 and a polycom, and made direct calls between the
two.  I transferred the begeezez out of them back and forth, sending to
an incoming queue, etc.  Asterisk performed very well.  Even over a vpn
cable connection (polycom>router>cablemodem>internet>cablemodem
2>wireless>server>asterisk>cisco) this worked well, and with no
noticiable quality issues.
 
Greg

________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit
Riat
Sent: Monday, May 09, 2005 2:08 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] 8+ line receptionist only setup


Oh so once the call transfer it just frees the line on the phone and
asterisk makes a direct connection with the transferred party.
That's cool. Will try that then.
 
________________________________

From: Tim Connolly [mailto:tim@timsnet.com] 
Sent: Sunday, May 08, 2005 3:18 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] 8+ line receptionist only setup
 
Can your receptionist handle 6 active conversations? Once she transfers
the call, it would disappear from those 6 lines.
 
________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Manjit
Riat
Sent: Sunday, May 08, 2005 5:09 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] 8+ line receptionist only setup
 
Hi,
   We are looking towards a 8+ CO line setup (20 extensions) in our
office but we do not want an IVR(auto-attendant) feature. All incoming
will be answered by a receptionist. I have read the multi-line
configuration for cisco 7960 thread in this list but that way I believe
we could only display 6 incoming lines. What will happen to the rest?
Does the expansion module for the cisco 7960 work with asterisk? Any
other phones with more lines displayed for the receptionist. Or another
solution to tackle this?
 
Thanx
 
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Hi there 

 

i installed the asterisk stat v2 but on the page i see an option for
generating PDF files but when i click on the link it opens in a blank page,
does anyone know how to fix this or do i need to install some additional
package ?

 

Thanks

 

Sander Crombeen

 

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