asterisk users - May 2003 - receptionist application for asterisk?

I've tried searching the archives but come up empty.

I'm looking for a "receptionist" application, that could be used
in a business center.  Lots of different incoming phone numbers
(200+), all need to be answered in a different way, by a human.
This is typically enabled with a terminal of some form that pops
up the company and contact information for the called number, and
a keyboard interface that allows the recptionist/operator to park
and retrieve calls, toss to voicemail, hangup, forward, etc.

I think I have some ideas on how this could be done, but I hate
reinventing the wheel.  Does anyone know of code (free or commercial)
that implements this sort of thing for asterisk?

Thanks very much for any pointers, hints, suggestions, etc.

John
jsellens@generalconcepts.com

You could do this with a combination of some adsi phones + custom scripts +
even changing the caller id name when a call is received to the company the
call should be answered as...

If you need any help, just reply...

-----Original Message-----
From: asterisk-users-admin@lists.digium.com
[mailto:asterisk-users-admin@lists.digium.com] On Behalf Of John Sellens
Sent: Friday, May 30, 2003 7:57 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] receptionist application for asterisk?

I've tried searching the archives but come up empty.

I'm looking for a "receptionist" application, that could be used
in a business center.  Lots of different incoming phone numbers
(200+), all need to be answered in a different way, by a human.
This is typically enabled with a terminal of some form that pops
up the company and contact information for the called number, and
a keyboard interface that allows the recptionist/operator to park
and retrieve calls, toss to voicemail, hangup, forward, etc.

I think I have some ideas on how this could be done, but I hate
reinventing the wheel.  Does anyone know of code (free or commercial)
that implements this sort of thing for asterisk?

Thanks very much for any pointers, hints, suggestions, etc.

John
jsellens@generalconcepts.com
_______________________________________________
Asterisk-Users mailing list
Asterisk-Users@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-users