asterisk users - Apr 2006 - Dialing Ring Groups from the Digital Receptionist-

Hi!

I've got a number of extensions (about 50) on a working Asterisk setup. 
For each user, I have two extensions configured (for example 11021 for a 
Cisco 79XX phone and 11022 for X-Lite), and a ring group that ties the 
two extensions together (for example, 1102). Reason being that if the 
user is away from his/her desk or working offsite, they can answer the 
soft phone on the PC.

 From an inside SIP extension (say 11071) I can dial 1102 and have it 
ring both 11021 and 11022, and this setup works well. But when I call 
the external number and get the digital receptionist, I cannot dial 1102 
and have it ring both extensions - I have to either specify 11021 or 11022.

So my questions:

1. Clearly it is possible to setup an option in the digital receptionist 
and have it dial 1102 ("press 3 for Bob" - dial 1102), but this
doesn't
scale well for 50 users.
So is there a way to dial 1102 from the digital receptionist and have it 
ring both 11021 and 11022?

2. Is there another way to accomplish what I'm trying to do, ie. have 
two extensions per user, then dial them both simultaneously, and leave 
it up to the user to decide which one to answer - and do this from a 
phone NOT connected to the VoIP system?

I appreciate your responses.

Thanks-

--Maxx

Hi,

I only check the AAH & AMP. The inbound routing "from-pstn"
didn't include
the context "ext-group". So the ring group setting doesn't work
when you
call from PSTN.

Kevin 

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Maxx Lobo
Sent: Tuesday, April 25, 2006 11:46 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Dialing Ring Groups from the Digital Receptionist-

Hi!

I've got a number of extensions (about 50) on a working Asterisk setup. 
For each user, I have two extensions configured (for example 11021 for a
Cisco 79XX phone and 11022 for X-Lite), and a ring group that ties the two
extensions together (for example, 1102). Reason being that if the user is
away from his/her desk or working offsite, they can answer the soft phone on
the PC.

 From an inside SIP extension (say 11071) I can dial 1102 and have it ring
both 11021 and 11022, and this setup works well. But when I call the
external number and get the digital receptionist, I cannot dial 1102 and
have it ring both extensions - I have to either specify 11021 or 11022.

So my questions:

1. Clearly it is possible to setup an option in the digital receptionist and
have it dial 1102 ("press 3 for Bob" - dial 1102), but this
doesn't scale
well for 50 users.
So is there a way to dial 1102 from the digital receptionist and have it
ring both 11021 and 11022?

2. Is there another way to accomplish what I'm trying to do, ie. have two
extensions per user, then dial them both simultaneously, and leave it up to
the user to decide which one to answer - and do this from a phone NOT
connected to the VoIP system?

I appreciate your responses.

Thanks-

--Maxx
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