show application RemoveQueueMember
-= Info about application 'RemoveQueueMember' =-
[Synopsis]
Dynamically removes queue members
[Description]
RemoveQueueMember(queuename[|interface[|options]]):
Dynamically removes interface to an existing queue
If the interface is NOT in the queue and there exists an n+101 priority
then it will then jump to this priority. Otherwise it will return an error
The option string may contain zero or more of the following characters:
'j' -- jump to +101 priority when appropriate.
This application sets the following channel variable upon completion:
RQMSTATUS The status of the attempt to remove a queue member as a
text string, one of
REMOVED | NOTINQUEUE | NOSUCHQUEUE
Example: RemoveQueueMember(techsupport|SIP/3000)
Julian
Dan Austin wrote:> I have just setup a small queue implementation for one
> of my branch offices, replacing a 16 year old key system
> that had a hacked together pseudo call queuing feature.
>
> The 'agents' are not dedicated to the queues and want to
> be able to logon and get one call only from the queue.
> I know this is odd, but it is how my users want it to
> work.
>
> I have the login process setup using dynamic agents and
> set a wrap-up time long enough for the agent to logout.
> They have accepted this as a short term solution, but
> they really want to be automatically logged out after
> taking one and only one call.
>
> Any tips or hints on how to accomplish this would be
> greatly appreciated.
>
> Thanks,
> Dan
>
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