search for: techsupport

...ng, and the user still hears the Music on Hold. Not only that, but after about 5 seconds, the operators call gets dropped. Is there anything that I am doing wrong? Thanks, Tim here are snipits of my config files: == extensions.conf == [default] exten => 510,1,Answer exten => 510,2,Queue(techsupport,t) exten => 511,2,Set(CALLBACKNUM=${CALLERID(number)}) exten => 511,3,AddQueueMember(techsupport) exten => 511,4,Playback(queue-techsupport-in) exten => 511,5,Hangup == queues.conf == [techsupport] music=default strategy = ringall timeout = 10 retry = 2 maxlen = 0 announce-frequency =...

...0000 idmap gid = 10000-20000 winbind enum users = yes winbind enum groups = yes winbind use default domain = yes winbind nested groups = Yes template homedir = /home/%D/%U template shell = /bin/bash [ftp] comment = Mass Storage path = /home/ftp valid users = @"TELEVOX_1+TECHSUPPORT", @"TECHSUPPORT", @"Domain Admins" admin users = @"TELEVOX_1+seanb", @"seanb", @"Domain Admins", seanb read list = @"TELEVOX_1+Domain Users", @"Domain Users" I'm getting this in log.winbindd: [2004/12/1...

i have nascar 205 when i put on for cautions the caution don't work,and i put it on for gas the gas gauge dosen't work.couple of the tracks are lock and they wont unlock.i tread all the series of racing -------------- next part -------------- HTML attachment scrubbed and removed

...try again later. Or am I just not setting up my contexts correctly? Enclosed is a list of the files I think you may need to look at. Agents.conf, extensions.conf, queue.conf, and the CLI log output. Thanks in advance ~ron Log files: <************* Had someone dial 9999 to go into the Techsupport Queue ********************> -- Executing Queue("SIP/2203-71a6", "techsupport|t||tech_que|944") in new stack -- Started music on hold, class 'default', on SIP/2203-71a6 -- Stopped music on hold on SIP/2203-71a6 -- Playing 'queue-youarenext' (lan...

Hi, I'm trying to build a call center application that allows attendants to come in the morning and dial a certain extension to make their extension available. I wouldn't like to use the AgentLogin app because their line would need to stay off-hook (is this correct?) Is there any SET channel status command that would allow me to do something like this? PauloHM -------------- next

We're moving a somewhat complicated call center over to an Asterisk system, and I'm looking for documentation on queue/agent configuration. So far I haven't found anything on the Digium or Asterisk websites, and I was hoping that someone could point me in the right direction. Thanks, Devon

Good Day again list, Encountered another problem in the ACD queue... If I use the ADDQueueMember to dynamically add members as foolows, exten => 403,1,AddQueueMember(techsupport|SIP/${CALLERIDNUM}) lets assume I called extension 403 from my extension 2204. then a caller (extension 2203) enters into the techsupport queue I am able to receive the support call on my phone (extension 2204 rings). I take the call and am talking with the customer (extension 2203). Now if e...

...ld increase the difficulty doing blind attack resets and blind data injection attack, cause then you'd have to "guess" the exact expected number. Checpoint has a similar feature (is that right?) which is described here as the answer to the mentioned attacks: http://www.checkpoint.com/techsupport/alerts/tcp_dos.html Allthough this is nice, there is also the risk of breaking connection because it's not unlikely that packets arrive out of order. At least, that's what i think, any thoughts upon this? Bye, Mipam.

hi all, i just inherit a server: Compaq ProLiant ML370 Generation 2 Server with Smart Array 5300 Controller with 6x18.2GB hard drives. i want to install centos 5 on it with hardware raid 1. any idea how? it also has a build-in and add-on ethernet cards. how do i know which one is which to assign ip? thanks. t. hiep

...escr: Dail Up Pool for Touchnet Haryana descr: Bharti Infotel Ltd. descr: 234 , Okhla Phase III descr: New Delhi descr: India country: IN admin-c: NA40-AP tech-c: NA40-AP mnt-by: MAINT-IN-BBIL status: ASSIGNED NON-PORTABLE changed: techsupport@bharti.com 20040206 source: APNIC route: 202.56.192.0/18 descr: BHARTI-IN descr: BHARTI INFOTEL LTD. descr: Class A ISP in INDIA . descr: 234 , OKHLA PHASE III , descr: NEW DELHI descr: INDIA country: IN origin: AS9498 mnt-by:...

...of completed calls for the queue QUEUEABANDONED number of abandoned calls QUEUESRVLEVEL queue service level QUEUESRVLEVELPERF current service level performance Returns 0 if queue is found and setqueuevar is defined, -1 otherwise ---cut--- How is it supposed to be called? Set(void=${QUEUE_VARIABLES(techsupport)}); ? Philipp Kempgen -- AMOOCON 2009, May 4-5, Rostock / Germany -> http://www.amoocon.de Asterisk: http://the-asterisk-book.com - http://das-asterisk-buch.de AMOOMA GmbH - Bachstr. 126 - 56566 Neuwied -> http://www.amooma.de Gesch?ftsf?hrer: Stefan Wintermeyer, Handelsregister...

I have a server hp proliant dl160g6 and i'm installing debian 5 but the network interface dosn't have support, anyone could help me, my netword card is broadcom netxtreme gigabit Intel 82576. -- ~~---~---~ Saludos, Eduardo Cruz Ramirez Departamento de Investigaci?n y Desarrollo Grupo Phoenix ? Desarrollo, Soporte y Asesor?a ~ Vis?tanos en: http://www.grupo-phoenix.com

I want to confirm that the solution posed by Ren? re installing kmod-fglrx from elRepo also works well for HP Proliant servers (in my case DL360 G6) with ATI gfx to restore the text boot progress display and virtual terminals.? Kudos for ending a long and maddening search for a fix. ref: https://www.centos.org/modules/newbb/viewtopic.php?topic_id=32526 thx

...I map the drive by entering the servername and share as \\servername\share and click Browse, it should take me to the domain entry but instead it shows the domain as Unknown. Me thinks this is an AD or netbios issue. smb.conf [global] # workgroup = NT-Domain-Name or Workgroup-Name workgroup = techsupport # server string is the equivalent of the NT Description field server string = Samba Server on %h hosts allow = 192. ... security - server password server = pdc01 I can map drives using \\ipaddress\share and ipaddress\username + password. What is missing that it won't show up as part of a...

...ure, any ideas on the difficulty in making this feature? Example: Extensions.conf exten?=>?700,1,AgentCallbackLogin(${CALLERIDNUM}|?AnnounceCAllQue-TechSu pport?); ....... exten => s,6,Queue(queue1) Agents.conf agent => 2204,1234,Ron Hartmann VoiceFile... AnnounceCAllQue-TechSupport contains Allison saying "This call is from the Technical Support Call Queue Please press # to accept the call" Ron Hartmann dials 700, enters the agentid and password and extension he is working at. A Call comes into the office... the call is transferred to the call que. Ron Hartm...

...SATA RAID Controller Driver. I have 4 * 500 GB SATA HDD and configured RAID 1+0 using System BIOS, the BIOS detects usable disk space as 940GB disk space, when i start installing the OS, it does not detect HP Smart Array B110i SATA RAID Controller Driver As per http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884339&swItem=MTX-ee8b3f5c09a44b8aa259d07d3d&prodNameId=3884340&swEnvOID=4004&swLang=8&taskId=135&mode=4&idx=1 Is there a way to get .iso file during installation of CentOS Linux ? Please...

...t; after > about 5 seconds, the operators call gets dropped. > > Is there anything that I am doing wrong? > > Thanks, > > Tim > > > here are snipits of my config files: > == extensions.conf == > [default] > exten => 510,1,Answer > exten => 510,2,Queue(techsupport,t) > > exten => 511,2,Set(CALLBACKNUM=${CALLERID(number)}) > exten => 511,3,AddQueueMember(techsupport) > exten => 511,4,Playback(queue-techsupport-in) > exten => 511,5,Hangup > > == queues.conf == > [techsupport] > music=default > strategy = ringall > t...

...to asterisk. Any thoughts from folks out there? Thanks... Tim PS... Here is a show ver from the 3640... vr01-200p-sfo>show ver Cisco Internetwork Operating System Software IOS (tm) 3600 Software (C3640-IS-M), Version 12.3(16), RELEASE SOFTWARE (fc4) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2005 by cisco Systems, Inc. Compiled Tue 23-Aug-05 20:03 by ssearch Image text-base: 0x60008B00, data-base: 0x61BFA000 ROM: System Bootstrap, Version 11.1(19)AA, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1) ROM: 3600 Software (C3640-IS-M), Version 12.3(16), RELEASE SOFTWARE (fc4) v...

As background, I read: http://therowes.net/~greg/2011/03/23/ssh-trusted-ca-key/ http://www.ibm.com/developerworks/aix/library/au-sshsecurity/ http://bryanhinton.com/blog/openssh-security http://www.linuxhowtos.org/manpages/5/sshd_config.htm http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=4164814&prodTypeId=18964&objectID=c02838205 http://www.gossamer-threads.com/lists/openssh/users/50165 I'm to use SSH CA certificate for user authentication, but not getting quite "there." I created a signing cer...

Hello all, I have a set up that answer my customer. and its working well, however, the number of call to technical dept is what i want to reduce. I want all call to get to voice prompt except that that enter when minutes is 15, 30, 45, 60(in multiples of 15 minutes). how can i achieve this and what application can i use to get this done. I will be glad, if someone can give me a hint on this.