Displaying 1 result from an estimated 1 matches for "notinqueue".
2008 Nov 01
1
Wierd queue question
I have just setup a small queue implementation for one
of my branch offices, replacing a 16 year old key system
that had a hacked together pseudo call queuing feature.
The 'agents' are not dedicated to the queues and want to
be able to logon and get one call only from the queue.
I know this is odd, but it is how my users want it to
work.
I have the login process setup using dynamic