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Fernando Patzlaff

2005-Aug-16 06:55 UTC

[Asterisk-Users] Asterisk QUEUES ACD Call Back

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Hi all!
<br>
<br>
I have 2 queues and 6 agents.
<br>
I don't like use the 6 agents in two queues at the same time.
<br>
I like use the following way: <br>
The user select what queue s/he goes to participate.
<br>
Anybody can help me ?
<br>
<br>
Fernando Patzlaff
<br>
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Tim Karl

2005-Aug-16 07:42 UTC

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[Asterisk-Users] Asterisk QUEUES ACD Call Back

Fernando Patzlaff wrote:
> Hi all!
>
> I have 2 queues and 6 agents.
> I don't like use the 6 agents in two queues at the same time.
> I like use the following way:
> The user select what queue s/he goes to participate.
> Anybody can help me ?
>
> Fernando Patzlaff
> patzlaff@via-rs.net <mailto:patzlaff@via-rs.net>
>
>------------------------------------------------------------------------
>
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>Fernando,

Have you tried AddQueueMember(queuename[|interface[|penalty]])   ?

examples: AddQueueMember(myqueue|SIP/6689) , AddQueueMember(myqueue)

It is used to dynamically add an interface to an existing queue. If the 
interface is already part of the queue, the app will jump to n+101.

--Tim

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