Does anyone know what the various statistics in this line mean? I'm curious what the C:3, A:3 and SL:0.0% withing 0s parts stand for and I have not been able to find any references to it by using search engines. main has 0 calls (max unlimited) in 'rrmemory' strategy (3s holdtime), C:3, A:0, SL:0.0% within 0s Thanks in advance Paul p.s. That line comes from show queues...
I am fairly new to Asterisk and I want to do some testing with multi-companies on the same box. I have two inbound lines and I basically want one to trigger auto-att. for company 1, the other line to trigger auto-attend for company 2. Could somebody point me to a sample conf. or documentation. Thanks Martin
On Jul 23, 2004, at 3:40 PM, Paul Oster wrote:> > I'm curious what the C:3, A:3 and SL:0.0% withing 0s parts stand for > and I have not been able to find any references to it by using search > engines.C = Calls completed since last reload/restart. A = Calls abandoned since last reload/restart. SL = Percentage of calls that were answered within your set service level since last reload/restart. You are able to set a line in queues.conf similar to servicelevel=120 and that means that all calls should be answered within 120 seconds. So the percentage is what percentage of your calls were answered within that time. Thanks, --Dan--