asterisk users - Sep 2003 - autologoff dynamic agents

I use a single queue for all incoming calls, and different people login at
different times to handle the calls, however, quite often, people forget to
logout again (incl me). This causes problems because eventually everyone has
gone home, and people end up sitting in the queue in-definitely...

I use this in extensions.conf

exten => 691,1,AddQueueMember(queue,${CHANNEL})

So, how can I have 'members' autologoff from the queue if they
haven't
answered the ringing phone?

I already have this in queues.conf
timeout = 15
retry = 5

and in agents.conf (though it doesn't really use agents ...)
autologoff=30

Also, it would be nice to be able to have agents defined, but if NO agents
and NO members were logged in, then the call wouldn't even enter the queue,
but continue the dialplan....

(ie, this works already if you don't use agents/members in queues.conf only
dynamic members).

Regards,
Adam

${CHANNEL} doesn't work because it contains their uniqueid on the end such
as SIP/111-asdf

bkw

On Thu, 11 Sep 2003, Adam Goryachev wrote:
> I use a single queue for all incoming calls, and different people login at
> different times to handle the calls, however, quite often, people forget to
> logout again (incl me). This causes problems because eventually everyone
has
> gone home, and people end up sitting in the queue in-definitely...
>
> I use this in extensions.conf
>
> exten => 691,1,AddQueueMember(queue,${CHANNEL})
>
> So, how can I have 'members' autologoff from the queue if they
haven't
> answered the ringing phone?
>
> I already have this in queues.conf
> timeout = 15
> retry = 5
>
> and in agents.conf (though it doesn't really use agents ...)
> autologoff=30
>
> Also, it would be nice to be able to have agents defined, but if NO agents
> and NO members were logged in, then the call wouldn't even enter the
queue,
> but continue the dialplan....
>
> (ie, this works already if you don't use agents/members in queues.conf
only
> dynamic members).
>
> Regards,
> Adam
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users
>