I have something weird happening and maybe I just need another pair
of eyes to see it.
I have been using the queue app from CVS 06/06/2003 for a couple of
months not without a problem.
Every time I upgrade (Which was difficult because of my own errors),
my customers get put in the queue just fine. My Agents log in just
fine. But once they get connected, there is no sound.
If I setup a simple extension:
exten => 515,1,Dial,Agent/200|15|t
I can dial 515 and talk to the agent just fine.
But if it connects through the queue app, I can't.
Anyone have any idea?
agents.conf
[agents]
ackcall => no
wrapuptime => 0
agent => 200,9999,Test
----------------------------------------------------
queues.conf
[reception]
context = incoming
strategy = ringall
music = default
timeout = 15
retry = 5
member => Agent/200
