Hi list; I am looking for an application that can be used with call center, in this application we can integrate the telephony part of the call center (like CTI Client ad so on), any one can advise for a good application to be used with Asterisk Call Center? - Note: The application to be customized easy, to be able to use it with Banking, Telecom, Oil, .. etc. Regards Bilal ____________________________________________________________________________________Get the Yahoo! toolbar and be alerted to new email wherever you're surfing. http://new.toolbar.yahoo.com/toolbar/features/mail/index.php
bilal ghayyad wrote:> Hi list; > > I am looking for an application that can be used with call center, in > this application we can integrate the telephony part of the call > center (like CTI Client ad so on), any one can advise for a good > application to be used with Asterisk Call Center? > > - Note: The application to be customized easy, to be able to use it > with Banking, Telecom, Oil, .. etc. > > Regards > BilalTry PBXware call centre edition. Full call centre stats, real time monitoring, unlimited agents etc. http://www.bicomsystems.com/products/C/P/319/154_2573/ Regards, Senad www.bicomsystems.com
You may also want to have a look at our suite QueueMetrics, that is deployed in hundreds of CCs worldwide, is very flexible and is free for small CCs. See http://queuemetrics.com I hope this helps l. On Fri, 25 May 2007 02:02:18 +0200, Senad Jordanovic <senad@bicom.us> wrote:> bilal ghayyad wrote: >> Hi list; >> >> I am looking for an application that can be used with call center, in >> this application we can integrate the telephony part of the call >> center (like CTI Client ad so on), any one can advise for a good >> application to be used with Asterisk Call Center? >> >> - Note: The application to be customized easy, to be able to use it >> with Banking, Telecom, Oil, .. etc. >> >> Regards >> Bilal > > Try PBXware call centre edition. Full call centre stats, real time > monitoring, unlimited agents etc. > > > http://www.bicomsystems.com/products/C/P/319/154_2573/ > > > Regards, > > > Senad > www.bicomsystems.com >-- Loway Research - Home of QueueMetrics http://queuemetrics.com