similar to: Call Center Application

Displaying 20 results from an estimated 5000 matches similar to: "Call Center Application"

2005 Aug 04
6
Features you'd like to see in a GUI?
Sherwood, Your intentions are noble and your desire to build this, fullfills an immediate need for business. If your intention is just to build a GUI for Asterisk, read no further. If your desire is to build something more purposeful, your best bet would be to see the existing commercial GUI/HostedPBX offerings like Pbxware and Switchware from bicomsystems.com ( http://www.bicomsystems.com)
2007 Jun 14
11
Asterisk GUI
Hi List; Where I can download Asterisk GUI and what I can have benifit from it? Regards Bilal ____________________________________________________________________________________ Be a better Globetrotter. Get better travel answers from someone who knows. Yahoo! Answers - Check it out. http://answers.yahoo.com/dir/?link=list&sid=396545469
2007 Mar 26
7
Two or More Bri Cards
hi all we want to use Two single port Bri cards in Trixbox. Any idea which card is having good support and performance repotation especially when using two or more in Trixbox. Regards farooq --
2008 Mar 10
11
Microsoft Office Communications Server
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Has anyone done any integration with this? All I know so far is that it appears to use some non standard form of SIP. Any pointers? - -- Kind Regards, Matt Riddell Director _______________________________________________ http://www.venturevoip.com (Great new VoIP end to end solution) http://www.venturevoip.com/news.php (Daily Asterisk News -
2008 Mar 12
9
Druid Open Source Edition
I have recently noticed that druid @ http://www.voiceroute.org has created an open source edition of their platform. I downloaded it today and installed it on a play system where I have about 20 ip phones ranging from cisco, polycom and aastra phones. I didn't even have to configure them as the system automatically did it for me. I have been using trixbox/freepbx combination for over that last
2006 Oct 30
2
operator console
Hi, My users are currently using an operator console interface like this: see it at: http://www.whssf.org/interface.jpg which came with a Praxon PDX we got about 5 years ago, which is now unsupported, it works very good and converts any analog phone plugged into the system into a powerful console, (provided you have a computer next to it) you just provide the box ip, user login, user pass,
2006 Dec 08
2
Management GUI
Hi All Can anyone suggest a comprehensive GUI manager for Asterisk. It doesn't matter if it is open source or commercial. We currently have 100's of users currently managed via the real time database. Groups of users belong to their own contexts. We would like a system that is able to integrate with our current real time setup and then allow us the ability to customise every
2009 Jul 31
4
BT IP Exchange interconnect
Hi All, Has anyone passed the tests using Asterisk: http://www.btwholesale.com/pages/static/Products/Converged_Voice/IP_Exchange.html I presume the same rules apply for scaling and possibly have OpenSIPS/Kamailio on the front? Thanks. -- http://www.suretecsystems.com/services/openldap/ http://www.suretectelecom.com
2008 Sep 15
6
Callcenter monitoring tool
Hello all, Anyone expecialized with call center monitoring and reporting solution based on asterisk. A client of us, want to install a call center reporting solution for an asterisk server but I do not know which could be the best tool for that. I need a tool for reporting queue calls, agent calls, and disconnect cause. Any clue will be appreciated. Thanks in advance. VoipCrazy
2006 Mar 02
8
asterisk management interface
Hi everyone, i am face with an asterisk use management interface, at the pressent, i am using AMP (asterisk Management Portal: http://coalescentsystems.ca/index.php?option=com_content&task=view&id=31&Itemid=57 ). Does anyone know a better and more documented management interface for * ? Thanks -------------- next part -------------- An HTML attachment was scrubbed... URL:
2006 May 08
2
*.conf utilities for Asterisk
Hi all, I was wondering if anyone has any recommendations for *.conf generators for Asterisk. Creating *.conf files manually for Asterisk requires too much effort for what I do other than minor tweaking. I run Asterisk as a network appliance (Astlinux on CF) so something like FreePBX that needs to run on the Asterisk server itself is not an option. I have been using IPmanager up until now
2004 Dec 21
2
Queues without members
Hello! How do I handle calls when they reach a queue that has no members? Currently, the callers are thrown out, because of the autofallthrough. The message is app_queue.c:2094 queue_exec: Unable to join queue 'queue-name' == Auto fallthrough, channel 'Zap/3-1' status is 'UNKNOWN' It seems that Queue() won't continue at a specific priority - like n+101 - if
2006 Dec 18
5
Asterisk and outlook
Network Configurations Block D, Surrey Park, Barham Road, Westville, 3610 Helpdesk: (086) 163-8266 Tel: (031) 266-1563 Fax: (031) 266-4206 Hi list. Has anyone used any commercial or open source application to integrate Asterisk into MS Outlook 2003 which can be used to place calls directly to contacts from Outlook? And if so how well does it work? Thanks, Richard Best Regards Richard
2007 Apr 11
1
outCALL- the open source Asterisk integration applicaiton for Microsoft Outlook
Bicom Systems releases outCALL, an Asterisk open source Outlook integration LONDON, UK (11th April 2007) - Bicom Systems announced today it has released outCALL, an open source desktop application allowing integration Microsoft Outlook. OutCALL allows users an easy way for placing and receiving phone calls integrated with users Outlook contacts. "The open source PBX market needed
2013 Oct 22
2
Calls Recording Solution
Hello; I am looking for calls recording solution to do recording based on the network traffic .. The solution to be competitive and appreciate if it is open source .. Any suggested one? Regards Bilal -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20131021/8ed5196a/attachment.html>
2011 May 16
2
Reporting Tool: To show who is login, queue, ... etc
Hi All; It look like there are some free (open source) tools that are used for Asterisk reporting special for call center (to see number of agents logged in, number of calls now, .. etc), and to be used as dashboard. Can someone direct me for something really is suitable and stable? Regards Bilal
2004 Nov 23
5
NEED HELP!!
Please can someone look at my last two posts and try and shed some light onto why my system is dropping calls.. If I don't get it right we will be forced to drop Asterisk which I really don't want to do.. Thanks..
2005 Jan 10
3
Request to schedule in the past?!?!
Hello, Ever since I started using Asterisk I always get this error: Jan 10 15:39:26 NOTICE[4501]: res_musiconhold.c:463 monmp3thread: Request to schedule in the past?!?! I have a dedicated system system that really runs only Asterisk: - Pentium III 500Mhz - 128MB of RAM - 10GB of Disk Space - SuSE v9.2 - MySQL - Apache (only for use with Asterisk) - NTP client for clock synch There is no X
2005 Jan 10
6
UK * group
Is there a UK Asterisk users group? Would be interested in contacting others in the UK who use asterisk for either home or business applications. If there is, could someone provide me with some contact details, else anyone who's also interested, contact me off list. Cheers, Ben Merrills -------------- next part -------------- An HTML attachment was scrubbed... URL:
2006 Jun 15
5
Anyone see this?
Dunno if anyone else has seen this yet: http://www.scmagazine.com/us/news/article/563800/vulnerabilities+put+asterisk+telephone+systems+risk/ -- Aaron Daniel Computer Systems Technician Sam Houston State University amdtech@shsu.edu (936) 294-4198