Displaying 2 results from an estimated 2 matches for "154_2573".
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154573
2007 May 24
2
Call Center Application
Hi list;
I am looking for an application that can be used with
call center, in this application we can integrate the
telephony part of the call center (like CTI Client ad
so on), any one can advise for a good application to
be used with Asterisk Call Center?
- Note: The application to be customized easy, to be
able to use it with Banking, Telecom, Oil, .. etc.
Regards
Bilal
2008 Sep 15
6
Callcenter monitoring tool
Hello all,
Anyone expecialized with call center monitoring and reporting solution
based on asterisk.
A client of us, want to install a call center reporting solution for
an asterisk server but I do not know which could be the best tool for
that.
I need a tool for reporting queue calls, agent calls, and disconnect cause.
Any clue will be appreciated.
Thanks in advance.
VoipCrazy