similar to: Polycom Productivity Suite

I've got a problem that keeps popping up with my reception phone. It is a IP 650 and the receptionist - on three occassions - has accidentally hit the "Forward" softkey just before she enters the "Page All" keystrokes and then all future calls get routed as an overhead page. I will admit, the first time it happened, I was totally stumped. Why the heck did I have

Has anyone gotten one-touch call parking to work on Polycom phones via the Enhanced Feature Keys feature working? I've looked at various examples, they appear correct, but the phones (501, 3.1.x firmware) show the Park button while in a call but this does not actually cause the call to be parked. Doing a SIP debug, I don't see that anything is transmitted as a result of pressing the call

Aloha, Anyone know how to disable call forward on a Polycom Phone. Calls being accidentilly being forwarded somewhere is the #1 trouble that we have to respond to. The real issue is the 'end call' button becomes 'forward' when the call ends....therefore the user thinks they are pressing 'end call' but the call ends just before they press the button so they end up

On the landing page of the Polycom web site there's a "We're listening" nanosurvey, asking what is the one thing Polycom can do to improve their products. The link points here: http://polycom.zuberance.com/survey.htm I wrote a sentence about tweaking the user interface on the IP Soundpoint series phones, so that one can escape any level of any menu with repeated pressing of the

I don't know if Polycom decided to change their policy or not, but I just went to their website and when you click on the downlooad link, it will now present you with an option to join their extranet. I did that and I got the following message immediately: <snip> Access to certain Resource Center sections and content are subject to approval. Eligible members, will receive further

Greetings, Has anyone noticed that attempting to place a call from the "Placed Calls" list on a Polycom IP501 by pressing the 'Dial' softkey sometimes simply returns the phone to the idle screen? It is not related to the number being dialed, as we have observed two entries for the same number, one of which worked and the other didn't. We've experimented with calls

When I want to pick up a ringing line, I dial *8 and hit New Call softkey on my Poly 501. For some reason, if I pick up the hand set and dial *8, it seems to ignore or drop the 8 digit. I've confirmed that this happens with all of my 12 Polycom 501s. Does anyone know what would cause this or how to fix it? Craig Bruenderman Network Advocates, Inc. 300 Envoy Circle Suite 300 Louisville, KY

Aloha, Are there any hard phones that support ILBC? I see lots of soft phones but not Cisco, Polycom etc. Aloha, Matt

I am posting here since you guys are my last hope. I am trying to configure a Polycom Soundpoint IP 335 with MWI. Is there any way to eliminate the scrolling messages and Msgs softkey? I am trying to get it where it's just the light that indicates the new messages. I don't know if Asterisk has to send a different notification or what have you. Thanks, --Eric -------------- next

Has anyone here ever actually truly successfully gotten a Polycom IP7000 to take a productivity suite license and enabled the bonus features like 4-way calling, recording etc? It ALWAYS works perfectly with ALL of our Soundpoint IP 5/6xx phones, but NEVER for our IP7000s. I just want to know it's POSSIBLE before I keep slogging away at this. Is there a 'bastard_phone=yes'

We upgraded to Asterisk 1.4.13 earlier this week, and now an odd problem has cropped up with our Polycom phones. Basically, performing a transfer via the transfer softkey fails on transfers to extensions beginning with a *. When you try, you just get a fast-busy, and next to nothing on the console (usually a message about the peer being unable to authenticate) This is only affecting

Hi list, What possibilities are there in asterisk to send an *alphanumeric DTMF*from/to asterisk !? Regards, Sammy -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120228/e62e7890/attachment.htm>

I've somehow managed to battle may way through hinting issues with type=peer type=friend and various other oddities and now have presence working correctly on my Polycom 600 and Grandstream GXP-2000 phones. However, on the Polycom I have to press the Buddies softkey in order to see if an extension with a hints priority is in use or not. I've spent all day going through google and my

Is is possible with a Polycom phone to update the LCD with the callee's name after dialing them? When you dial ext 103 now, it says 'To:103'...would be nice if could have 'To:Dan Marino' This is the case even when you have a contact for ext 103. None of the phones I have ever tested do this, Polycom, Linksys, Cisco, Grandstream, Yealink, etc. -Matt

I have the Polycom 500 and 600 phones. Rather than put an entry in for each line appearance, I would like to use the feature that shares one extension for the lines, so that I will get the call on the enxt available button. How do I configure that? Chris Mason

Hi, all. I want to have a button on my receptionist's 601 that, when pressed, will forward her current call to a given extension. Is there any way to do that? I've tried to RTFM, but I'm coming up empty. Thanks, -Ken D'Ambrosio

Most manufacturers charge in excess of $80 to upgrade from a 10/100 switch to a 10/100/1000 switch built into the phone. The cost might have been in the chipset 5 years ago but I can get a 5 port gigabit switch for $30. What are most folks using for people that need gigabit to the desktop and don't want to run another cable? -Matt

Is this command the best way to access a MySQL database - MYSQL(Connect connid dhhost dbuser dbpass dbname) ? I thought I heard that using ODBC was a bit more stable. Anyone have any experience? Thanks, Matt

Anyone seen anything on the IP670 & the Color Expansion? -Matt

Hi Andrew - > On Monday 13 March 2006 10:20, Noah Miller wrote: >>> The transer button on the polycom phone does not seem to transfer/park >>> the call properly. I have to use the # -> 700 to park the call. >> >> If I recall, using the Polycom transfer, you have to make sure it is done >> as a blind transfer. The Polycom attended transfer