asterisk users - May 2009 - Polycom Productivity Suite

Has anyone been able to do the following:

1. Set the phone to automatically record all calls to the USB stick,
now you have to press three keys.
2. Put Record on the main screen when a call is active.  This would
eliminate having to press the 'more' softkey.

Thanks,
Matt

On Thu, May 21, 2009 at 10:04 AM, Matt Darnell <mattdarnell at gmail.com>
wrote:
> 1. Set the phone to automatically record all calls to the USB stick,
> now you have to press three keys.
Not possible AFAIK.
> 2. Put Record on the main screen when a call is active. ?This would
> eliminate having to press the 'more' softkey.
I wish Polycom would hire someone with ergonomics skills. The whole
menu system is the most painful ever designed outside entry-level
phones. Polycom is an acknowledged leader in sound quality and robust
hardware but their idea of a menu sucks rocks and always has. Most of
their menus require multiple click just to *exit* without doing
anything. The 'x' (delete) button would do nicely with no additional
cost.

While I have not needed to do this for myself, I believe you can create this 
functionality quite easily using Polycom's 'Enhanced Feature Keys'
(EFK's).
IIRC, EFK's are available in the newest firmware revision 3.1.x and newer.
-Karl




----- Original Message ----- 
From: "Matt Darnell" <mattdarnell at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Thursday, May 21, 2009 3:04 AM
Subject: [asterisk-users] Polycom Productivity Suite

> Has anyone been able to do the following:
>
> 1. Set the phone to automatically record all calls to the USB stick,
> now you have to press three keys.
> 2. Put Record on the main screen when a call is active.  This would
> eliminate having to press the 'more' softkey.
>
> Thanks,
> Matt
>
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