asterisk users - Nov 2006 - Dialing from "Placed Calls" on Polycom IP501 doesn't always work

Greetings,

Has anyone noticed that attempting to place a call from the "Placed 
Calls" list on a Polycom IP501 by pressing the 'Dial' softkey
sometimes
simply returns the phone to the idle screen? It is not related to the 
number being dialed, as we have observed two entries for the same 
number, one of which worked and the other didn't.

We've experimented with calls that weren't answered at all, calls that 
were terminated by the caller and calls terminated by the recipient 
with no discernible pattern.

Regards,

CP

Hi Anthony -
> Has anyone noticed that attempting to place a call from the "Placed
> Calls" list on a Polycom IP501 by pressing the 'Dial' softkey
sometimes
> simply returns the phone to the idle screen? It is not related to the
> number being dialed, as we have observed two entries for the same
> number, one of which worked and the other didn't.
I haven't seen this, and I use this feature frequently.  What firmware
and bootrom versions are you using?

- Noah

Anthony Rodgers wrote:
> Greetings,
> 
> Has anyone noticed that attempting to place a call from the "Placed
> Calls" list on a Polycom IP501 by pressing the 'Dial' softkey
sometimes
> simply returns the phone to the idle screen? It is not related to the
> number being dialed, as we have observed two entries for the same
> number, one of which worked and the other didn't.
> 
> We've experimented with calls that weren't answered at all, calls
that
> were terminated by the caller and calls terminated by the recipient with
> no discernible pattern.
Yes, I've seen it. We're running 1.6.6, what firmware version do you
have?

-- 
James Andrewartha
Systems Administrator
Data Analysis Australia Pty Ltd