Has anyone gotten one-touch call parking to work on Polycom phones via
the Enhanced Feature Keys feature working? I've looked at various
examples, they appear correct, but the phones (501, 3.1.x firmware)
show the Park button while in a call but this does not actually cause
the call to be parked. Doing a SIP debug, I don't see that anything is
transmitted as a result of pressing the call park key. My
understanding of the below configuration is it should cause the DTMF
sequence #70 to be sent across the SIP channel -- but it isn't.
<efk>
<version efk.version="2" />
<efklist
efk.efklist.1.mname="callpark"
efk.efklist.1.status="1"
efk.efklist.1.label="Call Park"
efk.efklist.1.use.active="1"
efk.efklist.1.action.string="#70"
efk.efklist.2.mname="blindxfer"
efk.efklist.2.status="1"
efk.efklist.2.label="Blind XFer"
efk.efklist.2.use.active="1"
efk.efklist.2.action.string="$P1N10$$Trefer$"
efk.efklist.3.mname="daynight"
efk.efklist.3.status="1"
efk.efklist.3.label="Day Night 1"
efk.efklist.3.use.active="1"
efk.efklist.3.action.string="*281"
efk.efklist.4.mname="pageall"
efk.efklist.4.status="1"
efk.efklist.4.label="PageAll"
efk.efklist.4.use.active="1"
efk.efklist.4.action.string="800"
/>
<efkprompt
efk.efkprompt.1.status="1"
efk.efkprompt.1.label="Extension: "
efk.efkprompt.1.userfeedback="visible"
efk.efkprompt.1.type="numeric"
efk.efkprompt.2.status="1"
efk.efkprompt.2.label="PIN Code: "
efk.efkprompt.2.userfeedback="masked"
efk.efkprompt.2.type="numeric"
efk.efkprompt.3.status="1"
efk.efkprompt.3.label="Password: "
efk.efkprompt.3.userfeedback="masked"
efk.efkprompt.3.type="numeric"
efk.efkprompt.4.status="1"
efk.efkprompt.4.label="Conf ID: "
efk.efkprompt.4.userfeedback="visible"
efk.efkprompt.4.type="numeric"
efk.efkprompt.5.status="1"
efk.efkprompt.5.label="Extension: "
efk.efkprompt.5.userfeedback="visible"
efk.efkprompt.5.type="numeric"
/>
</efk>
On Fri, Dec 3, 2010 at 8:02 PM, Andrew Joakimsen <joakimsen at gmail.com> wrote:> Has anyone gotten one-touch call parking to work on Polycom phones via > the Enhanced Feature Keys feature working? I've looked at various > examples, they appear correct, but the phones (501, 3.1.x firmware) > show the Park button while in a call but this does not actually cause > the call to be parked. Doing a SIP debug, I don't see that anything is > transmitted as a result of pressing the call park key. My > understanding of the below configuration is it should cause the DTMF > sequence #70 to be sent across the SIP channel -- but it isn't. >I have mine configured to park using the softkey settings. The action does a phone side blind transfer to 70. <softkey softkey.1.label="Park Call" softkey.1.action="$FTransfer$$FDialpad7$$FDialpad0$$FDialpadPound$$Cp3$$Chu$" softkey.1.enable="1" softkey.1.use.active="1" softkey.1.use.hold="1" softkey.1.precede="0" /> Ryan
According to the Admin guide EFK is not supported on 501s "This capability applies to the SoundPoint IP 32x/33x, 450, 550, 560, 650, and 670 desktop phones, the SoundStation IP 5000, 6000, and 7000 conference phones, and Polycom VVX 1500 business media phones" On Fri, Dec 3, 2010 at 5:02 PM, Andrew Joakimsen <joakimsen at gmail.com>wrote:> Has anyone gotten one-touch call parking to work on Polycom phones via > the Enhanced Feature Keys feature working? I've looked at various > examples, they appear correct, but the phones (501, 3.1.x firmware) > show the Park button while in a call but this does not actually cause > the call to be parked. Doing a SIP debug, I don't see that anything is > transmitted as a result of pressing the call park key. My > understanding of the below configuration is it should cause the DTMF > sequence #70 to be sent across the SIP channel -- but it isn't. > > <efk> > <version efk.version="2" /> > <efklist > efk.efklist.1.mname="callpark" > efk.efklist.1.status="1" > efk.efklist.1.label="Call Park" > efk.efklist.1.use.active="1" > efk.efklist.1.action.string="#70" > efk.efklist.2.mname="blindxfer" > efk.efklist.2.status="1" > efk.efklist.2.label="Blind XFer" > efk.efklist.2.use.active="1" > efk.efklist.2.action.string="$P1N10$$Trefer$" > efk.efklist.3.mname="daynight" > efk.efklist.3.status="1" > efk.efklist.3.label="Day Night 1" > efk.efklist.3.use.active="1" > efk.efklist.3.action.string="*281" > efk.efklist.4.mname="pageall" > efk.efklist.4.status="1" > efk.efklist.4.label="PageAll" > efk.efklist.4.use.active="1" > efk.efklist.4.action.string="800" > /> > > <efkprompt > efk.efkprompt.1.status="1" > efk.efkprompt.1.label="Extension: " > efk.efkprompt.1.userfeedback="visible" > efk.efkprompt.1.type="numeric" > efk.efkprompt.2.status="1" > efk.efkprompt.2.label="PIN Code: " > efk.efkprompt.2.userfeedback="masked" > efk.efkprompt.2.type="numeric" > efk.efkprompt.3.status="1" > efk.efkprompt.3.label="Password: " > efk.efkprompt.3.userfeedback="masked" > efk.efkprompt.3.type="numeric" > efk.efkprompt.4.status="1" > efk.efkprompt.4.label="Conf ID: " > efk.efkprompt.4.userfeedback="visible" > efk.efkprompt.4.type="numeric" > efk.efkprompt.5.status="1" > efk.efkprompt.5.label="Extension: " > efk.efkprompt.5.userfeedback="visible" > efk.efkprompt.5.type="numeric" > /> > </efk> > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101206/46814f3e/attachment-0001.htm
_____ From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gord Urquhart Sent: Monday, December 06, 2010 4:44 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Polycom Park by EFK According to the Admin guide EFK is not supported on 501s <snip> You can, however, use the "application" key on the 501 to do one-touch parking. Been a while since I did this, but the google reference is there. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101206/3ebe7476/attachment.htm