asterisk users - Jan 2006 - Can you disable Forward on a Polycom phone?

Aloha,

Anyone know how to disable call forward on a Polycom Phone.   Calls being
accidentilly being forwarded somewhere is the #1 trouble that we have to
respond to.

The real issue is the 'end call' button becomes 'forward' when
the call
ends....therefore the user thinks they are pressing 'end call' but the
call
ends just before they press the button so they end up pressing
'forward'.....bad button layout.

Aloha,
Matt
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Matt,
 
Wouldn't they have to actually enter a forwarded number for the forward to
activate? I've hit the forward button myself many times after a call ends,
and the phone asks you for a new number to forward to.
 
Douglas.

	-----Original Message----- 
	From: Matt Darnell [mailto:mattdarnell@gmail.com] 
	Sent: Sat 1/21/2006 10:56 PM 
	To: Asterisk Users Mailing List - Non-Commercial Discussion 
	Cc: 
	Subject: [Asterisk-Users] Can you disable Forward on a Polycom phone?
	
	
	Aloha,
	
	Anyone know how to disable call forward on a Polycom Phone.   Calls being
accidentilly being forwarded somewhere is the #1 trouble that we have to respond
to.
	
	The real issue is the 'end call' button becomes 'forward' when
the call ends....therefore the user thinks they are pressing 'end call'
but the call ends just before they press the button so they end up pressing
'forward'.....bad button layout.
	
	Aloha,
	Matt
	

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