MJBarber@Hearst.com
2005-Jan-28 15:12 UTC
[Samba] disappointed with complete lack of help.
I sent a request for help on the 21st of January....I waited.....I sent it again on the 24th....I waited.... I sent the same question crafted differently on the 25th.... I waited. The help on this list is horrible..... I am sorry for whining. I talk up open source regularly and I help when I can..... but, the claim of "better" support from the open source community because there are so many active people is a farce.... I see people discussing the semantics of what uptimes should or should not be, but no help. So, I will struggle on my own a bit longer. So, I thank the Samba group for a great tool, I just can't thank them for the help, and yes, in the past I have made financial contributions to the group. Small, but more than many. Michael J Barber WPTZ/WNNE Computer Services Administrator p 518-561-5555 x563 m 518-572-6639 f 518-561-5940 I sent a request for help on the 21st of January....I waited.....I sent it again on the 24th....I waited.... I sent the same question crafted differently on the 25th.... I waited. The help on this list is horrible..... I am sorry for whining. I talk up open source regularly and I help when I can..... but, the claim of "better" support from the open source community because there are so many active people is a farce.... I see people discussing the semantics of what uptimes should or should not be, but no help. So, I will struggle on my own a bit longer. So, I thank the Samba group for a great tool, I just can't thank them for the help, and yes, in the past I have made financial contributions to the group. ?Small, but more than many. Michael J Barber WPTZ/WNNE Computer Services Administrator p ?518-561-5555 x563 m 518-572-6639 f ? 518-561-5940 ========================================================This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Information Services HelpDesk (helpdesk@hearst.com) immediately by e-mail and delete the original message. =========================================================
>The help on this list is horrible..... I am sorry for whining. > >Looking back on your questions, it seems like the cause is most likely phrasing of your issue. It has been stated often that a well crafted question with all pertinent info will get better response than a hard to understand issue. I believe yours is the latter. Granted that I didn't read all your messages, but the first two were definately the latter. You start off by posting your smb.conf, then 40+ lines of debug info, then somewhere in there is a vaugly crafted issue. You have not stated what your goal is, your system config, and/or what you have done to troubleshoot your issue, which I reiterate, has not clearly been stated either. Have you read the documentation? Have you tried to follow an example? We have a very good book on pure documentation and a book on examples, I recommend both. They are available free online and for money in print. This is a fairly high volume list, I think I had 40 messages when I logged on this morning just from overnight. The quick to answer or suggest questions get first attention, then if somebody is bored they might try to figure out what some random post was trying to infer. I can't offer any help personally, since from what I can guess, you're running an NT4 domain and having some random winbind issue, and I run neither, but if you structure your question such that somebody who does can see what your problem is, your milage may improve. -- -- Paul Gienger Office: 701-281-1884 Applied Engineering Inc. Systems Architect Fax: 701-281-1322 URL: www.ae-solutions.com mailto: pgienger@ae-solutions.com
I humbly submit this response: I suppose the adage "You get what you pay for" would be appropriate here. However, given that the Samba maintainers have bothered to set up a list for support and discussion of their software, I'd say that is far better than absolutely nothing. Add to that the reams of documentation that have been provided gratis. I will not discount your disappointment at the lack of a resolution to your problem, sir. I too, as many others I'm sure, do not always find the answers I need, especially in a timely fashion. But I challenge you to find any proprietary product where you achieve a 100% satisfactory tech response to all of your issues. I'm sure you'll be hard pressed to do so. Samba _is_ an excellent tool. One that has provided many the opportunity to maintain interoperability in diverse systems. The developers' time and effort put into this project are (probably) immeasurable. My suggestion is to read and reread any and all documentation you have and document the steps you take in building and configuring your Samba server. I know that in the past, that has improved my knowledge of the software and lessened the likelihood of me having made a mistake because I made too many changes and introduced too many variables into the equation. So it is that I propose this adage: You get as much out of something as you put into it. ry -----Original Message----- From: samba-bounces+ryanfrantz=informed-llc.com@lists.samba.org [mailto:samba-bounces+ryanfrantz=informed-llc.com@lists.samba.org] On Behalf Of MJBarber@Hearst.com Sent: Friday, January 28, 2005 9:43 AM To: samba@lists.samba.org Subject: [Samba] disappointed with complete lack of help. I sent a request for help on the 21st of January....I waited.....I sent it again on the 24th....I waited.... I sent the same question crafted differently on the 25th.... I waited. The help on this list is horrible..... I am sorry for whining. I talk up open source regularly and I help when I can..... but, the claim of "better" support from the open source community because there are so many active people is a farce.... I see people discussing the semantics of what uptimes should or should not be, but no help. So, I will struggle on my own a bit longer. So, I thank the Samba group for a great tool, I just can't thank them for the help, and yes, in the past I have made financial contributions to the group. Small, but more than many. Michael J Barber WPTZ/WNNE Computer Services Administrator p 518-561-5555 x563 m 518-572-6639 f 518-561-5940
Hi, Maybe I can help reduce that disappointement. When you say in you 25th January message "Directory and file permissions should probably be 700?" What directory are you talking about? Home dir? If so, then your right... Still assuming you're talking only about home dirs, I assume that dirname=unix_username=win_username. If so, then it's not difficult to make a bash/perl/whatever script which does: chown -R <user>:"Domain Users" <userdirectory> I think this may still be the best approach. As for your comments, you should be thankful that people, who receive nothing for doing it, take their time to read your messages. I too have posted here some questions with no reply whatsoever, and that doesn't mean i'll start say that "the claim of better support from the open source community because there are so many active people is a farce" Best regards, Bruno Guerreiro -----Original Message----- From: MJBarber@Hearst.com [mailto:MJBarber@Hearst.com] Sent: sexta-feira, 28 de Janeiro de 2005 14:43 To: samba@lists.samba.org Subject: [Samba] disappointed with complete lack of help. I sent a request for help on the 21st of January....I waited.....I sent it again on the 24th....I waited.... I sent the same question crafted differently on the 25th.... I waited. The help on this list is horrible..... I am sorry for whining. I talk up open source regularly and I help when I can..... but, the claim of "better" support from the open source community because there are so many active people is a farce.... I see people discussing the semantics of what uptimes should or should not be, but no help. So, I will struggle on my own a bit longer. So, I thank the Samba group for a great tool, I just can't thank them for the help, and yes, in the past I have made financial contributions to the group. Small, but more than many. Michael J Barber WPTZ/WNNE Computer Services Administrator p 518-561-5555 x563 m 518-572-6639 f 518-561-5940 I sent a request for help on the 21st of January....I waited.....I sent it again on the 24th....I waited.... I sent the same question crafted differently on the 25th.... I waited. The help on this list is horrible..... I am sorry for whining. I talk up open source regularly and I help when I can..... but, the claim of "better" support from the open source community because there are so many active people is a farce.... I see people discussing the semantics of what uptimes should or should not be, but no help. So, I will struggle on my own a bit longer. So, I thank the Samba group for a great tool, I just can't thank them for the help, and yes, in the past I have made financial contributions to the group. ?Small, but more than many. Michael J Barber WPTZ/WNNE Computer Services Administrator p ?518-561-5555 x563 m 518-572-6639 f ? 518-561-5940 ========================================================This e-mail message is intended only for the personal use of the recipient(s) named above. If you are not an intended recipient, you may not review, copy or distribute this message. If you have received this communication in error, please notify the Hearst Information Services HelpDesk (helpdesk@hearst.com) immediately by e-mail and delete the original message. ======================================================== -- To unsubscribe from this list go to the following URL and read the instructions: https://lists.samba.org/mailman/listinfo/samba
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi, I've only joined the list recently, but please be mindful of the fact that the people on this list a dedicating their free time without any kind of incentive... Remember, getting help is a privelidge, not a constitutional right! Regards, Pascal de Bruijn http://members.home.nl/keizerflipje/sambapdc/sambapdc.pdf MJBarber@Hearst.com wrote: | I sent a request for help on the 21st of January....I waited.....I sent it | again on the 24th....I waited.... I sent the same question crafted | differently on the 25th.... I waited. | | The help on this list is horrible..... I am sorry for whining. | | I talk up open source regularly and I help when I can..... but, the claim | of "better" support from the open source community because there are so | many active people is a farce.... | | I see people discussing the semantics of what uptimes should or should not | be, but no help. | | So, I will struggle on my own a bit longer. | | So, I thank the Samba group for a great tool, I just can't thank them for | the help, and yes, in the past I have made financial contributions to the | group. Small, but more than many. | | Michael J Barber | WPTZ/WNNE | Computer Services Administrator | p 518-561-5555 x563 | m 518-572-6639 | f 518-561-5940 | | | I sent a request for help on the 21st of January....I waited.....I sent it | again on the 24th....I waited.... I sent the same question crafted | differently on the 25th.... I waited. | | The help on this list is horrible..... I am sorry for whining. | | I talk up open source regularly and I help when I can..... but, the claim | of "better" support from the open source community because there are so | many active people is a farce.... | | I see people discussing the semantics of what uptimes should or should not | be, but no help. | | So, I will struggle on my own a bit longer. | | So, I thank the Samba group for a great tool, I just can't thank them for | the help, and yes, in the past I have made financial contributions to the | group. Small, but more than many. | | Michael J Barber | WPTZ/WNNE | Computer Services Administrator | p 518-561-5555 x563 | m 518-572-6639 | f 518-561-5940 | | | | | ========================================================| This e-mail message is intended only for the personal | use of the recipient(s) named above. If you are not | an intended recipient, you may not review, copy or | distribute this message. | | If you have received this communication in error, | please notify the Hearst Information Services HelpDesk | (helpdesk@hearst.com) immediately by e-mail and | delete the original message. | ========================================================| | -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.0 (MingW32) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org iD8DBQFB+mXiOauq/dYfFnQRAo/PAJ9G/5yanMvWGBX5Y8/S86h0LtBH4ACdED8Q Ymh9MPU1ReZ6vcnR9h1M+d0=H71r -----END PGP SIGNATURE-----
Not to start a flame war (it is starting to smell like charred flesh in here...) but I agree with Misty. In response (again, humbly) to Mr. Haber's comment:> Nobody knowledgeable finds the time to answer requests at all.Then become the knowledgeable submitter. As I suggested in a previous post, read and reread any and all documentation you can find. Run tests and document every thing you do. It's helped me and I'm sure it can help others. And believe you me, I understand that as a sys admin finding time to exhaustively research a subject can be tough, near impossible. But for those of us that love what we do and are excited at the possibilities of a project like Samba (I use it as a file server and Squid authenticator), we make the time. ry -----Original Message----- From: samba-bounces+ryanfrantz=informed-llc.com@lists.samba.org [mailto:samba-bounces+ryanfrantz=informed-llc.com@lists.samba.org] On Behalf Of Misty Stanley-Jones Sent: Friday, January 28, 2005 11:48 AM To: samba@lists.samba.org Subject: Re: [Samba] disappointed with complete lack of help. On Friday 28 January 2005 11:44 am, Marc Haber wrote:> Nobody knowledgeable finds the time to answer requests at all.It is so sad that you think that. This list has enabled me to set up a damned good Samba solution for my company. I read it every day because of the knowledge that it contains. It's people with bad attitudes who ruin it for the rest of us. If you don't like it, please unsubscribe. Thanks, Misty> > Greetings > Marc > > -- >------------------------------------------------------------------------ --->-- Marc Haber | "I don't trust Computers. They | Mailadresse im > Header Mannheim, Germany | lose things." Winona Ryder | Fon: *49621> 72739834 Nordisch by Nature | How to make an American Quilt | Fax:*49 621> 72739835-- To unsubscribe from this list go to the following URL and read the instructions: https://lists.samba.org/mailman/listinfo/samba
On Fri, 2005-01-28 at 09:42 -0500, MJBarber@Hearst.com wrote:> I sent a request for help on the 21st of January....I waited.....I sent it > again on the 24th....I waited.... I sent the same question crafted > differently on the 25th.... I waited. > > The help on this list is horrible..... I am sorry for whining. > > I talk up open source regularly and I help when I can..... but, the claim > of "better" support from the open source community because there are so > many active people is a farce.... > > I see people discussing the semantics of what uptimes should or should not > be, but no help. > > So, I will struggle on my own a bit longer. > > So, I thank the Samba group for a great tool, I just can't thank them for > the help, and yes, in the past I have made financial contributions to the > group. Small, but more than many.---- there have been many replies to this but I thought that I would pipe in with one more observation that is important to note... Anyone who could post something similar to the above should have read: <http://www.catb.org/~esr/faqs/smart-questions.html> Craig