Here is a first draft of a guide for posters to r-help and r-devel. Suggestions on how to improve any aspect of it are most welcome. Suggestions on ways to make it more concise are especially welcome. Comments on which parts you like or don't like are welcome. Rather than clutter up R-help with lots of small corrections etc, please send them to me, and I will try to incorporate and summarize appropriately. I've left out most HTML formatting (except for headings) to make it readable -- I'll insert that later (to conform with the style on the other pages at r-project.org.) I've placed "???" in places where feedback is specifically needed. <h2>Posting Guide: How to ask good questions that prompt useful answers</h2> * Remember that R is free software, constructed and maintained by volunteers. They have various reasons for contributing to R, but often have limited time. Remember that no one owes you anything, and if you rude or disrespectful in your questions, you are likely to either be ignored or have the sentiment returned to you. * The R mailing lists are primarily intended for questions and discussion about the R software. However, sometimes questions about statistical methodology are posted. [??? are these discouraged/tolerated/... ???] People are far less likely to respond to these types of questions than to questions about the R software. Depending on how much the post shows thought and background research, responses may merely (and sometimes brusquely) suggest that you should be seeking statistical consulting advice elsewhere. Sometimes, if the question is well-asked AND of interest to someone on the list, you may get an informative, up-to-date answer. * Don't expect R-help to teach you basic statistics. That's what statistics textbooks and statistics classes are for. * If you have a question about R that you want answered, don't be lazy. Do your homework first. If it is clear that you have done your homework, your are far more likely to get an informative response. The type of homework that needs to be done depends on the type of question -- details are in the following paragraphs. * Make it easy for people to answer your question: be clear and concise, remove unnecessary details, and, if they might be useful, provide brief examples. * A much more detailed (and highly recommended) essay on how to ask questions on mailing lists about software is Eric Raymond's "How To Ask Questions The Smart Way" http://www.catb.org/~esr/faqs/smart-questions.html. (Note that catb.org has no association with the R project and will not respond to questions concerning R.) <h3>Homework before posting a question</h3> Before posting any question, try to do at least the following background research: * help.search("<keyword>") at least 3 times, each time with a keyword from your problem description (including any synonyms you can think of) * read the online help for relevant functions (usually can be accessed by typing "?functionname", e.g., "?prod" at the prompt.) * search the R-faq (and the R-windows-faq if it might be relevant) * search R-help archives (see under the heading "Archives and Search Facilities" above) <h3>Questions about specific functions</h3> * If you have a question about a particular function, make sure you have thoroughly read the documentation for that function (often accessible via help("<functionname>"), e.g., help("summary")). If you don't understand some aspect of the documentation, it's OK to post a question about that, but do demonstrate that you have at least tried to read it (e.g., by including in your post the specific passage from the documentation, and stating why you don't understand it.) In some cases, the documentation for a function may be in a book, e.g., as with the MASS package. If this is the case, make sure you consult the appropriate book before posting. This may require a visit to the bookstore or library, and if you are posting from a rich country or commercial organization it will be assumed you have access to such resources. <h3>Questions about specific problems</h3> * If you have a question about what functions can be used to approach a particular problem, but you are unable to find anything with a basic search, then in your posting you should state this, and the keywords you used, as well as giving a clear description of your problem. It's best to keep this problem description as high level as possible. For example if you want to cluster some data so that you can make a postscript plot of hierarchical clusters, then by stating this you are more likely to get useful answers than by asking some lower-level question like "how to I specify a .ps suffix to a filename argument for the diana() function?" (this question intentionally nonsense). * If you have a question about how to manipulate data, or a question about how to use a function on some specific data, you are far more likely to get a fast and useful response if you supply a concise and reproducible example. This might consist of just some example data, followed by a precise description of the data object that you want to transform it to. Optionally, you could include failed attempts you made to solve the problem, with the question being how to modify these so they work. In all cases, these should be R code (with output) that other R-help subscribers can cut and paste into their R command window. DO NOT post large examples -- if you problem is with a large data set, then edit it down to the bare essentials before posting. However, do say what the size of the original data is -- that might have some bearing on the best solution. For example, if you need to turn a 200 by 50 numeric matrix into rows of records with three fields, don't post your 10000 element matrix, but condense it to something like the following: If I have a matrix x as follows: > x <- matrix(1:8, nrow=4, ncol=2, dimnames=list(c("A","B","C","D"), c("x","y")) > x x y A 1 5 B 2 6 C 3 7 D 4 8 > how can I turn it into a dataframe with three columns, named "row", "col", and "value", which have the dimension names as the values of "row" and "col", like this: > x.df row col value 1 A x 1 ... (To which the answer might be: > x.df <- reshape(data.frame(row=rownames(x), x), direction="long", varying=list(colnames(x)), + times=colnames(x), v.names="value", timevar="col", idvar="row") ??? are there better answers than this using reshape() ??? ) Note that if you if have matrix or data frame data, it is sufficient to just include the printed version of it in your question, and other posters can copy this onto their clipboard and read it into R with a command like: > x <- read.table("clipboard", header=T) or > x <- as.matrix(read.table("clipboard", header=T)) [??? does something like this work under Unix ???] <h3>Questions about surprising behavior or possible bugs</h3> * If you suspect there is a bug in a particular function in R, be very careful about saying "this is a bug". Well-educated people of good intent can differ about many things, including what is the most desirable (or even "correct") behavior for mathematical and statistical software. Note that some particular behavior is generally considered to be a bug ONLY if the behavior of the software contradicts the documentation. So before you claim a bug, make sure you read the documentation very carefully. If you're not completely and utterly sure something is a bug, post a question to r-help, not a bug report to r-devel. If some behavior seems very strange to you, e.g., you think prod(numeric(0)) should be NA, not 1, then read the documentation. If that does not make things clear to you, don't post on r-devel saying "I found a bug: prod(numeric(0)) should be NA, not 1." Instead, post on r-help, asking"Is it the intended behavior that prod(numeric(0)) is 1? If so, can anyone tell me why?" Note that incorrect bug reports put into the R-project bug-tracking system are a big waste of people's time because one of the R-core members must manually respond to the bug report to clear it out. Before you post a bug report, make sure you read the section on how to post a bug report in the R-faq "http://CRAN.R-project.org/doc/FAQ/R-FAQ.html#R Bugs". Also, see Simon Tatham's essay at http://www.chiark.greenend.org.uk/~sgtatham/bugs.html * In any question regarding unusual or unexpected behavior, or interaction with the operating system, always state the version of R you are using (which is like "1.8.1", NOT just "1.8"), the operating system you are using, and whether you installed a pre-compiled binary version of R or compiled it yourself. <h3>Common posting mistakes</h3> Doing any of the following may result in you getting a response that you may find rude or insulting. (However, such a response may be justified in the eyes of some because you have wasted people's time or unjustly insulted people's work.) * Not doing your homework before posting a question. * Asking R-help to do your classroom homework for you (remember that many of the subscribers of R-help are university professors and can recognize homework questions with great speed and accuracy) * Claiming that something is a bug when in fact the software is working as intended and documented, just not in the way you first expected. * Claiming that some commonly used function is not behaving in what you think is a sensible manner (it's far more productive and polite to just ask why it behaves the way it does if you think it is odd -- but only after reading all the relevant documentation!) <h3>Final words</h3> It is an skill to ask good questions. If at first you don't get the answers that are useful to you, don't get discouraged. If you feel insulted by some response to a post of yours, don't make any hasty response in return (you're as likely as not to regret it.) Go read Eric Raymond's essay - http://www.catb.org/~esr/faqs/smart-questions.html - it has some explanation of people's behavior on technical mailing lists. Think carefully before you respond to another poster with a demeaning or insulting comment. Is it really necessary? What will it achieve? Remember that it's far easier to maintain the respect of other people if you are polite -- if you are rude your technical contributions had better be 110% correct, otherwise you'll just look like an ignorant jerk. END OF POSTING GUIDE Since Martin Maechler indicated such a guide would be welcome, I'm assuming it could go somewhere on the R-project.org site. It could be placed wherever the R-project site maintainers wish, though to be most useful it should be easy to find by clicking on the link at the bottom of each posting to r-help and r-devel (ie https://www.stat.math.ethz.ch/mailman/listinfo/r-help & https://www.stat.math.ethz.ch/mailman/listinfo/r-devel). One possibility would be to make it a section of the "General Instructions" page ( http://www.r-project.org/mail). Another would be to make an independent "Posting Guide" page. In either case, some more specific words on https://www.stat.math.ethz.ch/mailman/listinfo/r-help than just "Please read the General Instructions on the R Mailing Lists page." might be helpful, e.g.: "For some guidelines on what to post and how to post in a way that maximizes your chances of getting useful answers, please read the posting guide..." -- Tony Plate
Tony Plate <tplate at acm.org> writes:> <h3>Common posting mistakes</h3> > > Doing any of the following may result in you getting a > response that you may find rude or insulting. (However, > such a response may be justified in the eyes of some because > you have wasted people's time or unjustly insulted people's > work.) > > * Not doing your homework before posting a question. > > * Asking R-help to do your classroom homework for you > (remember that many of the subscribers of R-help are > university professors and can recognize homework questions > with great speed and accuracy) > > * Claiming that something is a bug when in fact the software > is working as intended and documented, just not in the way > you first expected. > > * Claiming that some commonly used function is not behaving > in what you think is a sensible manner (it's far more > productive and polite to just ask why it behaves the way > it does if you think it is odd -- but only after reading > all the relevant documentation!)* Threatening not to use the software if you cannot get your question answered. Even when intended as a statement of fact, it tends to create negative attitudes. -- O__ ---- Peter Dalgaard Blegdamsvej 3 c/ /'_ --- Dept. of Biostatistics 2200 Cph. N (*) \(*) -- University of Copenhagen Denmark Ph: (+45) 35327918 ~~~~~~~~~~ - (p.dalgaard at biostat.ku.dk) FAX: (+45) 35327907
Thanks for your effort. Here are some comments. 1. The guidelines seem only to cover people _asking_ questions. What about those answering? 2. I think "bug" needs to be taken in the broader sense of a problem. Such problems are not limited to discrepancies between documentation and implementation. The real serious problems are design problems and may not represent such deviations at all. If the behavior is unexpected it may very well be a problem even if its not a bug in the narrow sense. 3. Rude answers are never warranted. 4. Its too long and there are too many "rules". 5. The tone should be friendlier -- more helpful and inviting. Words like "lazy" should be eliminated. Although R is not a commercial enterprise and its users are not customers in the usual sense, its users should still be treated with respect and encouraged rather than admonished. A customer oriented attitude will be appreciated and encourage more participation. The purpose of this should not be so much to tell posters what they can do and not do but to help them elicit useful responses and to help responders provide userful answers. 6. Points should be numbered so they can be referred to. Each one should have an address so that one can refer to them individually like this: http://www.r-project.org/...whatever.../etiquette.html#3.1 7. I personally find the statistics questions interesting and would not like to see guidelines about not posting statistical problems. 8. Where documents are referred to, provide a URL. Where R is being referred to point that out. For example, help.search is an R command. This may be obvious to some but it might not be obvious to someone just coming to R. 9. It might be worthwhile to point out that the following google search works: whatever site:r-project.org The real problem with the lists is not the posters. The real problems are: - rude answers - insufficient discussion about the direction and design and, in general, higher level issues. If you compare this to ruby, python, perl and lua there are all sorts of interesting proposals and discussions on this on their lists with little counterpart on R's.> Date: Fri, 19 Dec 2003 22:55:53 -0700 > From: Tony Plate <tplate at acm.org> > To: <r-help at stat.math.ethz.ch> > Subject: [R] draft of posting guide > > > > Here is a first draft of a guide for posters to r-help and > r-devel. Suggestions on how to improve any aspect of it are > most welcome. Suggestions on ways to make it more concise > are especially welcome. Comments on which parts you like > or don't like are welcome. Rather than clutter up R-help with > lots of small corrections etc, please send them to me, and I > will try to incorporate and summarize appropriately. > > I've left out most HTML formatting (except for headings) to > make it readable -- I'll insert that later (to conform with > the style on the other pages at r-project.org.) I've placed > "???" in places where feedback is specifically needed. > > <h2>Posting Guide: How to ask good questions that prompt useful > answers</h2> > > * Remember that R is free software, constructed and > maintained by volunteers. They have various reasons for > contributing to R, but often have limited time. Remember > that no one owes you anything, and if you rude or > disrespectful in your questions, you are likely to either > be ignored or have the sentiment returned to you. > > * The R mailing lists are primarily intended for questions > and discussion about the R software. However, sometimes > questions about statistical methodology are posted. [??? > are these discouraged/tolerated/... ???] People are far > less likely to respond to these types of questions than to > questions about the R software. Depending on how much the > post shows thought and background research, responses may > merely (and sometimes brusquely) suggest that you should > be seeking statistical consulting advice elsewhere. > Sometimes, if the question is well-asked AND of interest > to someone on the list, you may get an informative, > up-to-date answer. > > * Don't expect R-help to teach you basic statistics. That's > what statistics textbooks and statistics classes are for. > > * If you have a question about R that you want answered, > don't be lazy. Do your homework first. If it is clear > that you have done your homework, your are far more likely > to get an informative response. The type of homework that > needs to be done depends on the type of question -- > details are in the following paragraphs. > > * Make it easy for people to answer your question: be clear > and concise, remove unnecessary details, and, if they > might be useful, provide brief examples. > > * A much more detailed (and highly recommended) essay on how > to ask questions on mailing lists about software is Eric > Raymond's "How To Ask Questions The Smart Way" > http://www.catb.org/~esr/faqs/smart-questions.html. (Note > that catb.org has no association with the R project and > will not respond to questions concerning R.) > > <h3>Homework before posting a question</h3> > > Before posting any question, try to do at least the > following background research: > > * help.search("<keyword>") at least 3 times, each time > with a keyword from your problem description (including > any synonyms you can think of) > > * read the online help for relevant functions (usually can > be accessed by typing "?functionname", e.g., "?prod" at > the prompt.) > > * search the R-faq (and the R-windows-faq if it might be > relevant) > > * search R-help archives (see under the heading "Archives > and Search Facilities" above) > > > <h3>Questions about specific functions</h3> > > * If you have a question about a particular function, make > sure you have thoroughly read the documentation for that > function (often accessible via help("<functionname>"), > e.g., help("summary")). If you don't understand some > aspect of the documentation, it's OK to post a question > about that, but do demonstrate that you have at least > tried to read it (e.g., by including in your post the > specific passage from the documentation, and stating why > you don't understand it.) In some cases, the > documentation for a function may be in a book, e.g., as > with the MASS package. If this is the case, make sure you > consult the appropriate book before posting. This may > require a visit to the bookstore or library, and if you > are posting from a rich country or commercial organization > it will be assumed you have access to such resources. > > <h3>Questions about specific problems</h3> > > * If you have a question about what functions can be used to > approach a particular problem, but you are unable to find > anything with a basic search, then in your posting you > should state this, and the keywords you used, as well as > giving a clear description of your problem. It's best to > keep this problem description as high level as possible. > For example if you want to cluster some data so that you > can make a postscript plot of hierarchical clusters, then > by stating this you are more likely to get useful answers > than by asking some lower-level question like "how to I > specify a .ps suffix to a filename argument for the > diana() function?" (this question intentionally nonsense). > > * If you have a question about how to manipulate data, or a > question about how to use a function on some specific > data, you are far more likely to get a fast and useful > response if you supply a concise and reproducible example. > This might consist of just some example data, followed by > a precise description of the data object that you want to > transform it to. Optionally, you could include failed > attempts you made to solve the problem, with the question > being how to modify these so they work. In all cases, > these should be R code (with output) that other R-help > subscribers can cut and paste into their R command window. > DO NOT post large examples -- if you problem is with a > large data set, then edit it down to the bare essentials > before posting. However, do say what the size of the > original data is -- that might have some bearing on the > best solution. For example, if you need to turn a 200 by > 50 numeric matrix into rows of records with three fields, > don't post your 10000 element matrix, but condense it to > something like the following: > > If I have a matrix x as follows: > > x <- matrix(1:8, nrow=4, ncol=2, dimnames=list(c("A","B","C","D"), c("x","y")) > > x > x y > A 1 5 > B 2 6 > C 3 7 > D 4 8 > > > > how can I turn it into a dataframe with three columns, > named "row", "col", and "value", which have the dimension > names as the values of "row" and "col", like this: > > > x.df > row col value > 1 A x 1 > ... > (To which the answer might be: > > x.df <- reshape(data.frame(row=rownames(x), x), direction="long", varying=list(colnames(x)), > + times=colnames(x), v.names="value", timevar="col", idvar="row") > ??? are there better answers than this using reshape() ??? > ) > > Note that if you if have matrix or data frame data, it is > sufficient to just include the printed version of it in > your question, and other posters can copy this onto their > clipboard and read it into R with a command like: > x <- > read.table("clipboard", header=T) or > x <- > as.matrix(read.table("clipboard", header=T)) [??? does > something like this work under Unix ???] > > <h3>Questions about surprising behavior or possible bugs</h3> > > * If you suspect there is a bug in a particular function in > R, be very careful about saying "this is a bug". > Well-educated people of good intent can differ about many > things, including what is the most desirable (or even > "correct") behavior for mathematical and statistical > software. Note that some particular behavior is generally > considered to be a bug ONLY if the behavior of the > software contradicts the documentation. So before you > claim a bug, make sure you read the documentation very > carefully. If you're not completely and utterly sure > something is a bug, post a question to r-help, not a bug > report to r-devel. If some behavior seems very strange to > you, e.g., you think prod(numeric(0)) should be NA, not 1, > then read the documentation. If that does not make things > clear to you, don't post on r-devel saying "I found a bug: > prod(numeric(0)) should be NA, not 1." Instead, post on > r-help, asking"Is it the intended behavior that > prod(numeric(0)) is 1? If so, can anyone tell me why?" > Note that incorrect bug reports put into the R-project > bug-tracking system are a big waste of people's time > because one of the R-core members must manually respond to > the bug report to clear it out. Before you post a bug > report, make sure you read the section on how to post a > bug report in the R-faq > "http://CRAN.R-project.org/doc/FAQ/R-FAQ.html#R Bugs". > Also, see Simon Tatham's essay at > http://www.chiark.greenend.org.uk/~sgtatham/bugs.html > > * In any question regarding unusual or unexpected behavior, > or interaction with the operating system, always state the > version of R you are using (which is like "1.8.1", NOT > just "1.8"), the operating system you are using, and > whether you installed a pre-compiled binary version of R > or compiled it yourself. > > <h3>Common posting mistakes</h3> > > Doing any of the following may result in you getting a > response that you may find rude or insulting. (However, > such a response may be justified in the eyes of some because > you have wasted people's time or unjustly insulted people's > work.) > > * Not doing your homework before posting a question. > > * Asking R-help to do your classroom homework for you > (remember that many of the subscribers of R-help are > university professors and can recognize homework questions > with great speed and accuracy) > > * Claiming that something is a bug when in fact the software > is working as intended and documented, just not in the way > you first expected. > > * Claiming that some commonly used function is not behaving > in what you think is a sensible manner (it's far more > productive and polite to just ask why it behaves the way > it does if you think it is odd -- but only after reading > all the relevant documentation!) > > <h3>Final words</h3> > > It is an skill to ask good questions. If at first you don't > get the answers that are useful to you, don't get > discouraged. If you feel insulted by some response to a > post of yours, don't make any hasty response in return > (you're as likely as not to regret it.) Go read Eric > Raymond's essay - > http://www.catb.org/~esr/faqs/smart-questions.html - it has > some explanation of people's behavior on technical mailing > lists. > > Think carefully before you respond to another poster with a > demeaning or insulting comment. Is it really necessary? > What will it achieve? Remember that it's far easier to > maintain the respect of other people if you are polite -- if > you are rude your technical contributions had better be 110% > correct, otherwise you'll just look like an ignorant jerk. > > END OF POSTING GUIDE > > Since Martin Maechler indicated such a guide would be > welcome, I'm assuming it could go somewhere on the > R-project.org site. It could be placed wherever the > R-project site maintainers wish, though to be most useful it > should be easy to find by clicking on the link at the bottom > of each posting to r-help and r-devel (ie > https://www.stat.math.ethz.ch/mailman/listinfo/r-help & > https://www.stat.math.ethz.ch/mailman/listinfo/r-devel). > One possibility would be to make it a section of the > "General Instructions" page ( > http://www.r-project.org/mail). Another would be to make an > independent "Posting Guide" page. > > In either case, some more specific words on > https://www.stat.math.ethz.ch/mailman/listinfo/r-help than > just "Please read the General Instructions on the R Mailing > Lists page." might be helpful, e.g.: "For some guidelines > on what to post and how to post in a way that maximizes your > chances of getting useful answers, please read the posting > guide..." > > -- Tony Plate > > ______________________________________________ > R-help at stat.math.ethz.ch mailing list > https://www.stat.math.ethz.ch/mailman/listinfo/r-help >
This is in response to Gabor Grothendieck's commentary on Tony Plate's draft guidelines for question-askers, which was posted a couple of days ago. I disagree, from mildly to vehemently with just about everything in Grothendieck's posting. E.g. the ``tone'' of the draft should not be ``friendlier''. The purpose of the guidelines is to encourage the asking of well-thought out questions and discourage the asking of stupid ones. This politically correct ``don't damage their self esteem attitude'' has no place in the r-help list. A propos of bugs, for the uneducated beginner to assert that there is a ``bug'' in software designed by some of the best and most knowledgeable minds in the discipline, when the software works as documented, is the height of presumptuous arrogance. The guide is and should be a guide for the question-askers. The responders who are voluntarily giving of their time and (often deep) experise need not be constrained. The R package and this help list are free services provided voluntarily by some great people. If someone asks a stupid question and dislikes being told so in so many words, well, that person is free to take his or her business elsewhere. The one point I ***agree*** with is that questions about statistical methodology should not be discouraged in any way, even if they are not directly R-related. There is always some sort of relationship, such questions are interesting, and there is almost always some insight to be gained by thinking about them in an R context. cheers, Rolf Turner
How about some sort of happy medium? e.g., in the posting guide include something like 'The people who wrote R, and the people who answers questions on R-help, are volunteers. R software is the product of thousands of hours of time by many highly trained and highly intelligent people. Please respect their time by following the guidelines below; note that failure to follow these guidelines may result in your question being ignored, or in responses that are less detailed than you would like." At the same time (and I don't think this necessarily needs to be posted in any guide), I think that there's no call for rudeness or snippiness on the part of people who answer questions. Very few of the people who post to this list are stupid; many people new to R find the learning curve rather steep. While this doesn't excuse rudeness or arrogance on the part of the people who ASK questions, it also doesn't excuse rudeness or arrogance on the part of those who answer them. Who knows? SOME of the people who ask an ignorant question today may ask an intelligent one tomorrow. SOME of these questions MAY help others on the list, or even (dare I say it?) help the people who develop the code. It MIGHT even happen that someone who asks such a question today helps write something really useful at some point in the future. But none of this will happen if the person stops using R. Peter Peter L. Flom, PhD Assistant Director, Statistics and Data Analysis Core Center for Drug Use and HIV Research National Development and Research Institutes 71 W. 23rd St www.peterflom.com New York, NY 10010 (212) 845-4485 (voice) (917) 438-0894 (fax)
I think there will always be disagreement when commenting about the appropriateness of social behaviour. So I think we will do well to understand the purpose of any proposed posting guide. It is not clear to me where the list is going with regards to this topic. If the aim is to produce a comprehensive posting guide to sit with other R documents, I wish the list well and will check on progress some time in the future. I can't see some points being reconciled quickly. If we are talking about something else, I have previously suggested a short monthly reminder, then it may be possible to make some progress. Frank Harrell noted that "with some prompting, new users can ask questions better." If we focus on the mechanics of question asking rather than on the social aspects we may find it easier to produce something. I guess I'm asking the question "What are the prompts?" If I were to make a checklist it would be Before asking the question Have you read the FAQs? If you use windows, have you read the Windows FAQ? Have you searched the R-help archives? Have you read the online help for relevant functions? Have you checked to see if the answer is in one of the reference manuals, supplementary documents or Newsletters? Do you have the latest version of R? Is this an R question? Once you need to ask the question Do you need to include a workable example so people understand your problem? Do you need to include details about your operating system? Do you need to include which version of R are you using? This obviously would need something else as some of the questions beg questions themselves. It is however moving towards what I had in my mind when I first suggested the monthly reminder. Tom _________________________________________________ Tom Mulholland Senior Policy Officer WA Country Health Service Tel: (08) 9222 4062 The contents of this e-mail transmission are confidential an...{{dropped}}
With respect to 'tone' and 'friendliness', perhaps all that is meant or needed is that people be polite and respectful. There is never any need for being rude, either from the asker of questions or from the answerer. I shake my head as often at rude answers as I do at ill-considered questions. Regards, Andrew C. Ward CAPE Centre Department of Chemical Engineering The University of Queensland Brisbane Qld 4072 Australia On Tuesday, December 23, 2003 3:55 AM, Rolf Turner [SMTP:rolf at math.unb.ca] wrote:> This is in response to Gabor Grothendieck's commentary on Tony > Plate's draft guidelines for question-askers, which was posted > a > couple of days ago. > > I disagree, from mildly to vehemently with just abouteverything> in > Grothendieck's posting. E.g. the ``tone'' of the draft should > not > be ``friendlier''. The purpose of the guidelines is to > encourage > the asking of well-thought out questions and discourage the > asking > of stupid ones. This politically correct ``don't damage their > self esteem attitude'' has no place in the r-help list. > > A propos of bugs, for the uneducated beginner to assert that > there is > a ``bug'' in software designed by some of the best and most > knowledgeable minds in the discipline, when the software works > as > documented, is the height of presumptuous arrogance. > > The guide is and should be a guide for the question-askers. > The > responders who are voluntarily giving of their time and (often > deep) > experise need not be constrained. The R package and this help > list > are free services provided voluntarily by some great people. > If > someone asks a stupid question and dislikes being told so in so > many > words, well, that person is free to take his or her business > elsewhere. > > The one point I ***agree*** with is that questions about > statistical > methodology should not be discouraged in any way, even if they > are > not directly R-related. There is always some sort of > relationship, > such questions are interesting, and there is almost always some > insight to be gained by thinking about them in an R context. > > cheers, > > Rolf Turner > > ______________________________________________ > R-help at stat.math.ethz.ch mailing list > https://www.stat.math.ethz.ch/mailman/listinfo/r-help