Nut upsuser - Dec 2024 - clearing the 'Replace Battery' on Eaton 5PX

I thought I could clear the Eaton 5PX battery message. I've failed.

The following is based on
https://haefelfinger.ch/posts/2020/2020-09-23-reset-battery-alert-eaton-5p-ups/

I shutdown the UPS. I disconnected it from power. I disconnected both the main
battery and the external battery pack. I pressed the power on button several
times, until the clicking stopped....

I waited 10 minutes. Connect it all back up. The warning persists.

The webpage for the UPS the battery status is OK. That must be charge level
(90%).

If I check from the command line:

[19:41 r730-01 dvl ~] % upsc ups02 | grep -i alarm
ups.alarm: Replace battery!
ups.status: ALARM OL CHRG RB

I've gone though the front panel options and didn't see anything for
resetting this warning.

I have found one suggestion: update firmware.

Ideas please?

-- 
  Dan Langille
  dan at langille.org

On Sun, Dec 22, 2024, at 2:53 PM, Dan Langille via Nut-upsuser
wrote:
> I thought I could clear the Eaton 5PX battery message. I've failed.
>
> The following is based on 
>
https://haefelfinger.ch/posts/2020/2020-09-23-reset-battery-alert-eaton-5p-ups/
>
> I shutdown the UPS. I disconnected it from power. I disconnected both 
> the main battery and the external battery pack. I pressed the power on 
> button several times, until the clicking stopped....
>
> I waited 10 minutes. Connect it all back up. The warning persists.
>
> The webpage for the UPS the battery status is OK. That must be charge 
> level (90%).
>
> If I check from the command line:
>
> [19:41 r730-01 dvl ~] % upsc ups02 | grep -i alarm
> ups.alarm: Replace battery!
> ups.status: ALARM OL CHRG RB
>
> I've gone though the front panel options and didn't see anything
for
> resetting this warning.
>
> I have found one suggestion: update firmware.
Update firmware does not seem to be an option, based on reading.

I did a restore-factory-settings through the front panel:

https://community.spiceworks.com/t/eaton-5px-2200rt-replacement-battery-alarm-firmware-update/766015/4

I repeated the "drain the capacitors" procedure at the top of my first
email.

Interesting: the network setting persisted - I could get the UPS via the web UI
- it still used the same IP address.

However, connecting to the serial console, I get:

Local database initialisation
- state_bind_error -
* END state_bind_error *
Local database initialisation
- state_bind_error -
* END state_bind_error *
Local database initialisation
... repeat
>From the host connected to the UPS via the USB cable:
$ upsc ups02
Error: Driver not connected

I suppose they might all be related. It's dinner time. I can come back to
this on Monday.

-- 
  Dan Langille
  dan at langille.org