CentOS docs - Nov 2006 - Request: Page about other lists/ info sources

Hi Guys,

can we get a page up somewhere that lists alternative places where a 
user might be able to go get some help ?

Eg. Can we have a section that says : Xen, and then list the Xen mailing 
lists, and some url's - maybe 3 - 4 to start with.

This sort of a thing might itself be a good lead for users on the info hunt.

Ideas ?

to start with, maybe we can just start off with a list of Alternative 
Mailing Lists that might help with specific issues ( Xen, Bind, samba etc )

- KB
-- 
Karanbir Singh : http://www.karan.org/ : 2522219 at icq

Karanbir Singh wrote:
> Hi Guys,
> 
> can we get a page up somewhere that lists alternative places where a
> user might be able to go get some help ?
> 
> Eg. Can we have a section that says : Xen, and then list the Xen mailing
> lists, and some url's - maybe 3 - 4 to start with.
Hmmmm. Yes, it could take traffic away from the users list.
> to start with, maybe we can just start off with a list of Alternative
> Mailing Lists that might help with specific issues ( Xen, Bind, samba etc )
And here is where I see a problem. The samba "support infrastructure"
tends to tell users "Use a current version". Same goes (kind of) for
postfix. And: Both mailing lists are *really* high traffic.

I don't know about Xen or bind ...

So: Do we really want to do that? Or do we get more questions like "My
samba-3.30.40 doesn't work. And the samba guys told me to use that."?

Ralph

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Ralph Angenendt wrote:
>> Eg. Can we have a section that says : Xen, and then list the Xen
mailing
>> lists, and some url's - maybe 3 - 4 to start with.
> 
> Hmmmm. Yes, it could take traffic away from the users list.
> 
>> to start with, maybe we can just start off with a list of Alternative
>> Mailing Lists that might help with specific issues ( Xen, Bind, samba
etc )
> 
> And here is where I see a problem. The samba "support
infrastructure"
> tends to tell users "Use a current version". Same goes (kind of)
for
> postfix. And: Both mailing lists are *really* high traffic.
> 
> I don't know about Xen or bind ...
a fair guess would be that they are in exactly the same boat.
> So: Do we really want to do that? Or do we get more questions like "My
> samba-3.30.40 doesn't work. And the samba guys told me to use
that."?
its a sort of catch-22 situation, should we just not talk about the 
upstream projects or link to them because of this issue ? Maybe we can 
have a little bit of info about this 'gotcha' and list the project pages
/ mailing lists / support forums ?

I am not saying that we should go ahead and create these pages to link 
all over the place, but what I am saying is - do we need to have a 
conversation about this sometime soon and see what can / if anything - 
be done.


-- 
Karanbir Singh : http://www.karan.org/ : 2522219 at icq