Hi,
On a 11.8.1 system, I'm trying to configure a queue in which busy agents do
no get incoming calls.
I dynamically add agents with lines (shamelessly copied from a running
Freepbx/Asterisk 1.8 system) such as:
AddQueueMember(myqueue,Local/123 at agent/n,10,,hint:123 at subs)
Basically, it works but incoming calls are sent to busy agents.
In sip.conf, callcounter is set to yes.
With CLI, I can read (ringinuse disabled) for each agent.
When an agent is on call, "core show hint 123" would output something
like:
123 at subs : SIP/mac0123456789AB State:InUse
Watchers 0
I would suspect I didn't provide appropriate state interface to
AddQueueMember.
Suggestions ?
Regards
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