similar to: Asterisk 11, Local channels and Queues

----- Original Message ----- > From: "John Kiniston" <johnkiniston at gmail.com> > To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com> > Sent: Tuesday, July 28, 2015 12:12:05 PM > Subject: Re: [asterisk-users] Queues don't follow dialplan if no members are registered > > In your queues.conf do you

We use the ringall strategy for a small queue with 4 members. When a call comes in, if one of the members is busy, all the phones except the busy phone rings (as intended). While the other phones are ringing, if this busy phone becomes available again, we would like to have it start ringing. Right now it just sits idle. Is this possible? I played with ringinuse (queues.conf) and callcounter

When agents are on the phone, and the CLI queue show command shows their status as busy, the queue still tries to send them calls. Running Asterisk 1.6.0.17 and using AddQueueMember to dynamically add agents. ringinuse is set to no for queue. Agents are using Polycom 430s. dialplan: exten => s,n,Queue(orders,itT,,,80) queue definition in queues.conf: [orders] maxlen=20 queue-thankyou=

Hi, I am using asterisk-1.4.15, My sip configs is like [2501] type=friend username=2501 secret=2501 canreinvite=no host=dynamic dtmfmode=rfc2833 context = sip disallow=all allow=ulaw incominglimit=1 nat=1 queue.conf is like [gen-enq] joinempty = yes musiconhold = default strategy = rrmemory servicelevel = 60 timeout = 60 retry = 5 wrapuptime=5 announce-frequency = 90 announce-holdtime = yes

On 13 March 2015 at 14:04, Matt Hamilton <efes9999 at hotmail.com> wrote: > We use the ringall strategy for a small queue with 4 members. When a call > comes in, if one of the members is busy, all the phones except the busy > phone rings (as intended). While the other phones are ringing, if this busy > phone becomes available again, we would like to have it start ringing. >

Hello, I am running Asterisk 11 on CentOS 6.x. I have configured several queues as follows in extensions.conf: exten => s,1,Queue(myqueue,rtnC,18) same => n,Background(user_unavail) same => n,WaitExten(10) exten => 1,1,Voicemail(1111 at my-vm,s) This rings the phones in the queue for 18 seconds. If no queue members answer, the caller is then prompted to press 1 and leave a

Hi all, We have an 8 agent support desk setup with 2 call queues running Asterisk 1.4.5. Every so often agents will receive a call from the queue that only rings once not allowing them time to answer. The call doesn't seem to be dropped, just seems to go to voicemail. The agents are also mentioning they do not receive the 30 second wrapuptime I have specified in queues.conf. We're

Queue not sending call to Agent I am having an issue and i am not sure if it is a bug or a config issue. I was originally running Asterisk 1.8.1.1 when I noticed this issue. I upgraded to 1.8.4.2 to see if that would fix it but it didn't. The issue is that I have a call queue and the agent dials a number to log into the queue. When someone calls the queue the first time the call is

Hi!, I'm trying to set up a Queue (which works fine now :-) Sip clients can login in to the Queue with dialing 91 on there phone. And as soon as there are customers the Queue calls the agents back. I would like that the queue calls the agents also if it's phone is call-forwarded. With agents (sip clients) are added with the following extensions: exten => 91,1,AddQueueMember(myqueue)

Hello everyone. I got a little problem in here: I want to set up a queue so that if anything of these happens: a) No agents logged in b) All agents busy Then the user gets diverted somewhere. I used this (for testing purposes only, of course): exten => 7080,1,Answer() exten => 7080,n,Queue(teste) exten => 7080,n,Goto(${QUEUESTATUS}) exten => 7080,n(ERROR),NoOp(${QUEUESTATUS}) exten

Can anyone point me to a working how to on state_interface? I found this little example: http://www.freepbx.org/v2/ticket/3496 But it didn't work with the backport on v1.4.x, so I have v1.6.2 installed on my test box, and it's still not working. Are there any special settings that need to be set for this to work? queues.conf: [test] ringinuse=no eventmemberstatus=yes

Hi, My queue members use Local channels and their queue state is "In use" while their hint value is "Idle". Since I have Ringinuse=no, I'm experiencing issues such as incoming calls waiting too much because the agent's phone isn't ringing even though it's idle/free. I read somewhere that this is a "known bug" in 1.4 and should be fixed in 1.6. I

I have configured my mysql database by following this link http://www.voip-info.org/wiki/view/Asterisk+RealTime+Queue The only difference is that I am using ODBC instead of MySQL with Realtime. Within extensions.conf I have the following for my queue exten => 9**2**1611,1,Answer exten => 9**2**1611,2,Queue(irock.com,tT,,,300) exten => *50,1,Answer exten =>

I am using AddQueueMember to add a local channel to a queue. My (simplified) dial plan is [AddMember] exten => 789,1,AddQueueMember(SomeQ|Local/456@Agent) [Queue] exten => 123,1,Queue(SomeQ|nt|||120) exten => 123,2,Hangup() exten => h,1,NoOp(InQ) [Agent] exten => 456,1,Dial(SIP/456) exten => 456,2,Set(SomeVar=SomeValue) exten => 456,3,Hangup exten => h,1,NoOp(InAgent)

In testing Asterisk 11, I've found that Asterisk doesn't seem to be sending BLF updates to SIP peers that have subscribed to a hint looking at a Custom device if that Custom device state is RINGING or RING_INUSE. All other states seem to be working correctly. The hint section of the dialplan is: [hints] exten => _3XX,hint,Custom:${EXTEN} Console shows the following for core show

I am trying to set up Hunt Groups and I am having some issues. Here is what I am trying to do. All my users actually register with OpenSIPS. Asterisk is using Realtime and I have set up a MySQL View Table so that Asterisk see's all the SIP users info that OpenSIPS has. This is what I have configured queues.conf ---------------------------------- [irock.com] strategy=leastrecent

I enabled the logs on the mysql database and ran : realtime load queues name cou0002-test in the mysql log I can see that the proper select statement is being executed: 2018-12-04T16:29:27.253094Z 229 Query SET SESSION TRANSACTION ISOLATION LEVEL READ COMMITTED 2018-12-04T16:29:27.254384Z 229 Prepare SELECT * FROM queues WHERE name = ? 2018-12-04T16:29:27.254902Z 229

Paul wrote > >;Pause/unpause Queue >exten => 424,1,PauseQueueMember(|SIP/${CALLERID(num)}) >exten => 424,2,Playback(unavailable) >exten => 424,3,Hangup >exten => 425,1,UnPauseQueueMember(|SIP/${CALLERID(num)}) >exten => 425,2,Playback(available) >exten => 425,3,Hangup > Following your suggestion and a number of postings and articles I have

Hi List, Just one more question that may sounds stupid to some people but I can't find the solution for now, I have the following dialplan: exten => queue,n,Queue(myqueue) exten => queue,n,NoOp(ENDQUEUE) I don't understand why the NoOp is never triggered, the incoming call is always hangup when the agent hangup... Is this a behaviour we can't get rid off without patching

Following on from a posting yesterday from Kevin, I have the following in the dialplan: exten => 709,1,AddQueueMember(SomeQueue|Local/706@AgentQ) I am on extension 706. From the CLI: SomeQueue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime), W:0, C:0, A:3, SL:0.0% within 60s No Members No Callers I call 709, get a console message