asterisk users - Jul 2010 - Asterisk Gurus - What is your best Asterisk Queue Analyzer and Asterisk Log Analyzer program out there?

Hi Guys,

I seem to not be able to find any good open source Asterisk Queue Analyzer
and Asterisk Log Analyzer on the web.

The Asterisk Queue Analyzer is to serve as the graphic tool for call center
or pbx admins. It will pull the info in queue.log and in MySQL asterisk CDR
to create a graphic bar or to report on each extension that received the
queue calls, etc...

The Asterisk Log Analyzer is to analyze the log and to show any serious
errors or as bonus maybe send out e-mails to admin and to e-mail any
downtime during the day.

Please note that I am not talking about making my own scripts to analyze and
output this data as I know it exists in the system but rather am looking for
a project that has done it already.


Thanks,
Bruce
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On Mon, Jul 26, 2010 at 11:34 PM, bruce bruce <bruceb444 at gmail.com>
wrote:
> I seem to not be able to find any good open source Asterisk Queue Analyzer
> and Asterisk Log Analyzer on the web.
google 'freepbx'

It does some of what you want. For the rest of what you want, strongly
consider paying a professional consultant.

Leif Madsen wrote:
> 
> I have a client using QueueMetrics and they seem to be fairly pleased
> with it.  Their response times on issues has been pretty good from
> what I can tell (I had the client communicate with them directly
> where necessary).
> 
> Unless you build it yourself, I'm not sure there is any
"good" + "free"
> queue metrics program. Queue's typically are a money generating 
> adventure and as such makes sense for this type of application to be a
> pay-for system.
Bruce,

I'll throw in another vote for QueueMetrics.  It's not free, but you get
a lot of value for your money.  The application is solid and the developer is
top notch.

Check out a demo at: http://queuemetrics.com/demosys.jsp

Or get a get a free temporary (30-day) license at:
http://queuemetrics.com/sendDemoLicence.jsp

Regards,

Matthew Roth
InterMedia Marketing Solutions
Software Engineer and Systems Developer