search for: softkey

I've got a problem that keeps popping up with my reception phone. It is a IP 650 and the receptionist - on three occassions - has accidentally hit the "Forward" softkey just before she enters the "Page All" keystrokes and then all future calls get routed as an overhead page. I will admit, the first time it happened, I was totally stumped. Why the heck did I have customers yelling "Hello, Hello, can you hear me" over every single Polycom...

does anyone know howto set the softkeys of an Cisco 7960 running on an asterisk server via chan_sccp ? Mit besten Gr??en Dirk Rieger

I found on the web that there is way to customize the softkeys for the 7941/7961 phones. In the SEP<mac>.xml there is a section called "softKeyFile" where you can specify an xml file for the softkeys. I couldn't find any examples of this softkey file or the format to this file. Does anyone have a call manager enviroment where they can...

Is there any way to program a soft key in ADSI to put a caller on hold. Then able to retreive that caller. Example - Softkey Hold Softkey Retreive Call Softkey End Call -gcc

Can anyone point me to info on how to change the functionality of the SIP (7.4) 7960's. We previously had an SCCP firmware on the phone and the users want the phone to work like it used too. Here are some examples: The users do not want to push the new call softkey or the speaker button in order to dial a call. They want to be able to just begin dialing the number. The users do not want to push the answer softkey after they pickup the handset in order to answer a call. The users want the transfer softkey on the screen while on a call. Currently it is aces...

Quoth: OCG Technical Support <support at ocg.ca> > >Although we've programmed the softkeys per the manuals, they seem to have no >effect (just dead). For example, our 57i is setup like this: I had similar problems and ended up using the speeddial inband functionality. FWIW, my 57i's setup like so: softkey4 type: speeddial softkey4 label: "*Park" softkey4 value: &quo...

Hello List, Does anyone have access to the soft key configuration files for the Cisco 7911/7941/7970/7971 phones? Checked up on the Cisco site and didn't find much up there. Thanks Roy Anciso Director of Technology Manistee Intermediate School District 1710 Merkey Road Manistee, MI 49660 Ph: 231-723-4264 Fx: 231-723-1690 roy at manistee.org -------------- next part

Hi, We are using Asterisk 1.2.1 with Cisco 7940 and 7960 phones. Most things are running fine ;-) But, when you are calling and you want to Transfer, you need to press first on the 'more' button (4th), then you have the label 'Trnsfr' to Transfer. these are the lables on the softkeys when having a phone call: "Holt / EndCall / Confrn / more" press more and you get "Transfer / / BlndXfr / more" We do more 'Transfers' than 'Confrn', so I which to siwtch the 2 softkeys on the phone. Can you do that ? How ? Thanks alex

Hi, as noone out there seems to be able to maintain chan_sccp, i'm trying to switch to chan_skinny. With the newest 1.4 svn the Softkeys are mostly wrong/non functional. I see Redial NewCall CFwdAll more (more) CFwdBu... GPickUp Confrn more NewCall works, CFwdAll seems to toggle DnD, the rest of the buttons do notting. Any ideas how to fix this? Regards, Andreas _________________________________________________________...

We upgraded to Asterisk 1.4.13 earlier this week, and now an odd problem has cropped up with our Polycom phones. Basically, performing a transfer via the transfer softkey fails on transfers to extensions beginning with a *. When you try, you just get a fast-busy, and next to nothing on the console (usually a message about the peer being unable to authenticate) This is only affecting our Polycom phones. We have a couple of Aastra's as well on which the...

> Sergio schrieb: > >>> pressing the "End call" softkey while in call produces the message >>> "That key is not active here". Do I have to configure something >>> special for that to work or is it just not yet implemented? >> >> you can quick apply this patch >> > Ah, great... Thanks! > You don't...

We are installing Aastra phones (480's and 57i's) into a fairly simple asterisk setup. Although call park & pickup work fine using xfer to 700 (to park), dial 701 (to pickup), we are unable to make the park/pickup softkey feature work on the aastra's. Although we've programmed the softkeys per the manuals, they seem to have no effect (just dead). For example, our 57i is setup like this: softkey4 type: park softkey4 label: "Park" softkey4 value: asterisk;70 softkey4 line: 1 softkey4 states: con...

I have a function *1 that starts and stops recording in a call. I use a function so I can use MixMonitor. It works well, however I would like to make it a little more integrated for my users. We have GXP 200 hardphones. So far I've been able to configure a softkey using the speeddial option to dial *1 during a call. I also have setup another key to monitor the status of recording (on/off) using the BLF function and the devstate function. (new in 1.6 back ported to 1.4) However I seem to be unable to combine these functions in to a single key. Can anyone off...

Has anyone gotten one-touch call parking to work on Polycom phones via the Enhanced Feature Keys feature working? I've looked at various examples, they appear correct, but the phones (501, 3.1.x firmware) show the Park button while in a call but this does not actually cause the call to be parked. Doing a SIP debug, I don't see that anything is transmitted as a result of pressing the call

Has anyone solved the problem on the ADSI phones that when you hit one of the soft keys, the Number Pad stops working?

Sorry for the crosspost. This was supposed to be on -users I know some of you are polycom gurus... Anyone know how to remove transfer from a polycom 33x phone? We've set allowtransfer=no, but we would like to remove a polycom soft key as well.

I am working with the telantek.adsi file, and I was wondering how I would create a softkey for Transfer. I tried making a key definition and using SENDDTMF "#", but that didn't work. Is there another way I could do this? Also, does anybody have any ADSI scripts for use with Asterisk that they would like to share? Thank you for your time. _______________________________...

...work. These newer Aastra phones seem to *ALWAYS* ask before updating (so updating the voicemail scripts requires some cryptic actions by the user and happens every time you check voicemail!). The programming step takes long enough that users complain. The password prompt doesn't display the softkey for Enter or allow # through (although one-line tweak of the code makes that work). Once in the voicemail, the softkeys won't display (the main menu displays iff you use # instead of the Enter softkey to confirm your password!). Most annoying, the security code for the phone is currently hard...

Aloha, Has anyone written an XML application for a Ciso 7960 phone running SIP? I can't find any examples anywhere! Anyone know of any resources for this? I have read it can render XML & can get input from the keypad & softkeys. Aloha, Matt

I have a Cisco 7960 running 7.2 of their SCCP image; I am running Asterisk 1.0.5 and using the latest Sourceforge version of SCCP2. When I make a call (or receive one) the "Transfer" softkey does not show up - as a matter of fact only 2 softkeys show up (redial & something else), but those even are not active. On a 7960 running SIP the Transfer and other buttons do show up and are active. What am I missing as far as getting the Transfer button to show up on my SCCP phone? Additi...