Does anyone have any solid documented evidence for best practices for IVR Trees? I'm just curious. I did some google searching this morning, but only found one article from TMC. What I'm looking for are studies showing, if a customer must go to an IVR, what they prefer, over what they prefer to not have in the trees. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20071114/26f88f04/attachment.htm
Seemingly Similar Threads
Wisdom of the Ancients
