asterisk users - Feb 2009 - Inbound call to IVR drops after 21 seconds?

Does anyone know why?


ThePBX*CLI>
-- Executing [310-456-7890 at from-trunk:1] 
Set("SIP/202.101.202.101-b763ce60",
"__FROM_DID=310-456-7890") in new stack
-- Executing [310-456-7890 at from-trunk:2] 
ExecIf("SIP/202.101.202.101-b763ce60", "1 
|Set|CALLERID(name)=310-456-0987") in new stack
-- Executing [310-456-7890 at from-trunk:3] 
Ringing("SIP/202.101.202.101-b763ce60", "") in new stack
-- Executing [310-456-7890 at from-trunk:4] 
Set("SIP/202.101.202.101-b763ce60", "FAX_RX=disabled") in
new stack
-- Executing [310-456-7890 at from-trunk:5] 
Set("SIP/202.101.202.101-b763ce60", "FAX_RX_EMAIL=Email at
Address.com")
in new stack
-- Executing [310-456-7890 at from-trunk:6] 
Set("SIP/202.101.202.101-b763ce60", 
"__CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [310-456-7890 at from-trunk:7] 
SetCallerPres("SIP/202.101.202.101-b763ce60",
"allowed_not_screened")
in new stack
-- Executing [310-456-7890 at from-trunk:8] 
Goto("SIP/202.101.202.101-b763ce60", "ivr-2|s|1") in new
stack
-- Goto (ivr-2,s,1)
-- Executing [s at ivr-2:1] Set("SIP/202.101.202.101-b763ce60", 
"MSG=custom/AA-Msg") in new stack
-- Executing [s at ivr-2:2] Set("SIP/202.101.202.101-b763ce60", 
"LOOPCOUNT=0") in new stack
-- Executing [s at ivr-2:3] Set("SIP/202.101.202.101-b763ce60", 
"__DIR-CONTEXT=default") in new stack
-- Executing [s at ivr-2:4] Set("SIP/202.101.202.101-b763ce60", 
"_IVR_CONTEXT_ivr-2=") in new stack
-- Executing [s at ivr-2:5] Set("SIP/202.101.202.101-b763ce60", 
"_IVR_CONTEXT=ivr-2") in new stack
-- Executing [s at ivr-2:6] GotoIf("SIP/202.101.202.101-b763ce60", 
"0?begin") in new stack
-- Executing [s at ivr-2:7] Answer("SIP/202.101.202.101-b763ce60",
"")
in new stack
-- Executing [s at ivr-2:8] Wait("SIP/202.101.202.101-b763ce60",
"1") in new stack
-- Executing [s at ivr-2:9] Set("SIP/202.101.202.101-b763ce60", 
"TIMEOUT(digit)=3") in new stack
-- Digit timeout set to 3
-- Executing [s at ivr-2:10] Set("SIP/202.101.202.101-b763ce60", 
"TIMEOUT(response)=300") in new stack
-- Response timeout set to 300
-- Executing [s at ivr-2:11] Set("SIP/202.101.202.101-b763ce60", 
"__IVR_RETVM=RETURN") in new stack
-- Executing [s at ivr-2:12] ExecIf("SIP/202.101.202.101-b763ce60", 
"1|Background|custom/AA-Msg") in new stack
-- <SIP/202.101.202.101-b763ce60> Playing 'custom/AA-Msg'
(language 'en')

ThePBX*CLI>
ThePBX*CLI>
ThePBX*CLI> 21 seconds goes by,,,
ThePBX*CLI>
ThePBX*CLI>
ThePBX*CLI>
== Spawn extension (ivr-2, s, 12) exited non-zero on 
'SIP/202.101.202.101-b763ce60'
-- Executing [h at ivr-2:1] Hangup("SIP/202.101.202.101-b763ce60",
"")
in new stack
== Spawn extension (ivr-2, h, 1) exited non-zero on 
'SIP/202.101.202.101-b763ce60'

At 15:16 2/23/2009, Doug wrote:
 >
 >Does anyone know why?

The problem was that I had moved the box
to a different IP address.

Needed to change the following setting in:

sip_general_custom.conf

externip=The.New.Actual.IP