Guys. This idea has been banging my headfor days now and I feel the need to share with you. Imagine this scenario: all calls come in thru a receptionist, asterisk records all incoming calls, the receptionist's work is to transfer the calls to internal people but some of them are bosses and you know how bosses are, they don't want their calls to be recorded, so, I have been trying to figure a way on how to stop monitoring / recoring calls once they are transferred to a bosses extension while othe transferd to other people stay on record mode. Anybody has done this or know of a way? I tried with stopmonitor but stopmonitor will stop recording the call between the receptionist and the boss but once the call is transferred and since the initial call come thru the recepcionist, the call stays on record. What do you think guys?
I'd teach the boss to appreciate recorded calls and just ensure they are secure. I know mine actually loves that his calls are recorded - not many people counter-claim or argue about conversations once you can trot out them actually making the statement they claim they never did... *shrug* horses for courses I guess - but other than the obvious (make em appreciate and embrace rather than shun and dismiss) im not sure what you could do - Maybe just running stopmonitor again will stop the first recording ? try just calling it twice on those calls Anton Krall wrote:> Guys. > > This idea has been banging my headfor days now and I feel the need to share > with you. > > Imagine this scenario: all calls come in thru a receptionist, asterisk > records all incoming calls, the receptionist's work is to transfer the calls > to internal people but some of them are bosses and you know how bosses are, > they don't want their calls to be recorded, so, I have been trying to figure > a way on how to stop monitoring / recoring calls once they are transferred > to a bosses extension while othe transferd to other people stay on record > mode. > > Anybody has done this or know of a way? > > I tried with stopmonitor but stopmonitor will stop recording the call > between the receptionist and the boss but once the call is transferred and > since the initial call come thru the recepcionist, the call stays on record. > > What do you think guys? > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >-- Adrian Carter Technical Manager Leading Edge Internet Web http://www.lei.net.au http://support.lei.net.au Direct +61 2 6163 6162 Support 1 300 662 415 E-mail cartera@lei.net.au
Setup a 'non-recording' extension for the oss and transfer the call to that one. Ie: 7123,1,StopMonitor 7123,2,Goto(123,1)> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Adrian Carter > Sent: Monday, March 13, 2006 1:35 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] stop monitor on transfer > > I'd teach the boss to appreciate recorded calls and just > ensure they are secure. > > I know mine actually loves that his calls are recorded - not > many people counter-claim or argue about conversations once > you can trot out them actually making the statement they > claim they never did... *shrug* > > horses for courses I guess - but other than the obvious (make > em appreciate and embrace rather than shun and dismiss) im > not sure what you could do - Maybe just running stopmonitor > again will stop the first recording ? try just calling it > twice on those calls > > Anton Krall wrote: > > Guys. > > > > This idea has been banging my headfor days now and I feel > the need to > > share with you. > > > > Imagine this scenario: all calls come in thru a > receptionist, asterisk > > records all incoming calls, the receptionist's work is to > transfer the > > calls to internal people but some of them are bosses and > you know how > > bosses are, they don't want their calls to be recorded, so, I have > > been trying to figure a way on how to stop monitoring / > recoring calls > > once they are transferred to a bosses extension while othe > transferd > > to other people stay on record mode. > > > > Anybody has done this or know of a way? > > > > I tried with stopmonitor but stopmonitor will stop > recording the call > > between the receptionist and the boss but once the call is > transferred > > and since the initial call come thru the recepcionist, the > call stays on record. > > > > What do you think guys? > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > Asterisk-Users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > > -- > Adrian Carter > Technical Manager > Leading Edge Internet > > Web http://www.lei.net.au http://support.lei.net.au > Direct +61 2 6163 6162 Support 1 300 662 415 > E-mail cartera@lei.net.au > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Ae you doing attended transfers or blind?> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Anton Krall > Sent: Monday, March 13, 2006 10:50 AM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: RE: [Asterisk-Users] stop monitor on transfer > > Ive tried that via agis and that doesn't seem to work because > the stopmonitor is applied to the call between the > receptionist and the boss not the original call between > caller and reception which is later transferred to the boss. > > > |-----Original Message----- > |From: asterisk-users-bounces@lists.digium.com > |[mailto:asterisk-users-bounces@lists.digium.com] On Behalf > Of Alexander > |Lopez > |Sent: Monday, March 13, 2006 9:25 AM > |To: Asterisk Users Mailing List - Non-Commercial Discussion > |Subject: RE: [Asterisk-Users] stop monitor on transfer > | > |Setup a 'non-recording' extension for the oss and transfer > the call to > |that one. > | > |Ie: > | > |7123,1,StopMonitor > |7123,2,Goto(123,1) > | > | > | > |> -----Original Message----- > |> From: asterisk-users-bounces@lists.digium.com > |> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf > Of Adrian > |> Carter > |> Sent: Monday, March 13, 2006 1:35 AM > |> To: Asterisk Users Mailing List - Non-Commercial Discussion > |> Subject: Re: [Asterisk-Users] stop monitor on transfer > |> > |> I'd teach the boss to appreciate recorded calls and just > ensure they > |> are secure. > |> > |> I know mine actually loves that his calls are recorded - not many > |> people counter-claim or argue about conversations once you > can trot > |> out them actually making the statement they claim they never did... > |> *shrug* > |> > |> horses for courses I guess - but other than the obvious (make em > |> appreciate and embrace rather than shun and dismiss) im not > |sure what > |> you could do - Maybe just running stopmonitor again will stop the > |> first recording ? try just calling it twice on those calls > |> > |> Anton Krall wrote: > |> > Guys. > |> > > |> > This idea has been banging my headfor days now and I feel > |> the need to > |> > share with you. > |> > > |> > Imagine this scenario: all calls come in thru a > |> receptionist, asterisk > |> > records all incoming calls, the receptionist's work is to > |> transfer the > |> > calls to internal people but some of them are bosses and > |> you know how > |> > bosses are, they don't want their calls to be recorded, > so, I have > |> > been trying to figure a way on how to stop monitoring / > |> recoring calls > |> > once they are transferred to a bosses extension while othe > |> transferd > |> > to other people stay on record mode. > |> > > |> > Anybody has done this or know of a way? > |> > > |> > I tried with stopmonitor but stopmonitor will stop > |> recording the call > |> > between the receptionist and the boss but once the call is > |> transferred > |> > and since the initial call come thru the recepcionist, the > |> call stays on record. > |> > > |> > What do you think guys? > |> > > |> > _______________________________________________ > |> > --Bandwidth and Colocation provided by Easynews.com -- > |> > > |> > Asterisk-Users mailing list > |> > To UNSUBSCRIBE or update options visit: > |> > http://lists.digium.com/mailman/listinfo/asterisk-users > |> > > |> > > |> > |> -- > |> Adrian Carter > |> Technical Manager > |> Leading Edge Internet > |> > |> Web http://www.lei.net.au http://support.lei.net.au > |> Direct +61 2 6163 6162 Support 1 300 662 415 > |> E-mail cartera@lei.net.au > |> _______________________________________________ > |> --Bandwidth and Colocation provided by Easynews.com -- > |> > |> Asterisk-Users mailing list > |> To UNSUBSCRIBE or update options visit: > |> http://lists.digium.com/mailman/listinfo/asterisk-users > |> > |_______________________________________________ > |--Bandwidth and Colocation provided by Easynews.com -- > | > |Asterisk-Users mailing list > |To UNSUBSCRIBE or update options visit: > | http://lists.digium.com/mailman/listinfo/asterisk-users > | > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Rich Adamson
2006-Mar-13 14:26 UTC
[Asterisk-Users] OT call recording (was stop monitor on transfer)
Martin Joseph wrote:> > On Mar 13, 2006, at 12:00 PM, Bob McDowell wrote: > >> >> It depends.... >> >> http://www.callcorder.com/phone-recording-law-america.htm >> > Thanks for the info! > > 12 states require, under most circumstances, the consent of all parties > to a conversation. Those jurisdictions are California, Connecticut, > Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, > New Hampshire, Pennsylvania and Washington. >Do Federal rules trump state rules?
Try the StopMonitor with the extensions.conf trick below and see if it works. isk-users-bounces@lists.digium.com> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Anton Krall > Subject: RE: [Asterisk-Users] stop monitor on transfer > > Both but mostly attended. > > |[mailto:asterisk-users-bounces@lists.digium.com] On Behalf > Of Alexander > |Lopez > |Sent: Monday, March 13, 2006 2:50 PM > | > | Ae you doing attended transfers or blind? > | > |> |Subject: RE: [Asterisk-Users] stop monitor on transfer > |> | > |> |Setup a 'non-recording' extension for the oss and transfer > |> the call to > |> |that one. > |> | > |> |Ie: > |> | > |> |7123,1,StopMonitor > |> |7123,2,Goto(123,1) > |> |
Did the receptionist transfer to the 'special' extension?> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of > Anton Krall > Sent: Monday, March 13, 2006 5:09 PM > To: 'Asterisk Users Mailing List - Non-Commercial Discussion' > Subject: RE: [Asterisk-Users] stop monitor on transfer > > No luck... It stopped the recording between the recepcion > and the boss when it was been attended transfer but when the > call was transferred to the boss, the recoding continued so > in fact you end up with a recording from where the call came > up until the end. :( > > |-----Original Message----- > |From: asterisk-users-bounces@lists.digium.com > |[mailto:asterisk-users-bounces@lists.digium.com] On Behalf > Of Alexander > |Lopez > |Sent: Monday, March 13, 2006 3:28 PM > |To: Asterisk Users Mailing List - Non-Commercial Discussion > |Subject: RE: [Asterisk-Users] stop monitor on transfer > | > |Try the StopMonitor with the extensions.conf trick below and > see if it > |works. > |isk-users-bounces@lists.digium.com > |> [mailto:asterisk-users-bounces@lists.digium.com] On Behalf > Of Anton > |> Krall > |> Subject: RE: [Asterisk-Users] stop monitor on transfer > |> > |> Both but mostly attended. > |> > |> |[mailto:asterisk-users-bounces@lists.digium.com] On Behalf > |> Of Alexander > |> |Lopez > |> |Sent: Monday, March 13, 2006 2:50 PM > |> | > |> | Ae you doing attended transfers or blind? > |> | > |> |> |Subject: RE: [Asterisk-Users] stop monitor on transfer > |> |> | > |> |> |Setup a 'non-recording' extension for the oss and transfer > |> |> the call to > |> |> |that one. > |> |> | > |> |> |Ie: > |> |> | > |> |> |7123,1,StopMonitor > |> |> |7123,2,Goto(123,1) > |> |> | > |_______________________________________________ > |--Bandwidth and Colocation provided by Easynews.com -- > | > |Asterisk-Users mailing list > |To UNSUBSCRIBE or update options visit: > | http://lists.digium.com/mailman/listinfo/asterisk-users > | > | > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Anton Krall wrote:> Guys. > > This idea has been banging my headfor days now and I feel the need to share > with you. > > Imagine this scenario: all calls come in thru a receptionist, asterisk > records all incoming calls, the receptionist's work is to transfer the calls > to internal people but some of them are bosses and you know how bosses are, > they don't want their calls to be recorded, so, I have been trying to figure > a way on how to stop monitoring / recoring calls once they are transferred > to a bosses extension while othe transferd to other people stay on record > mode.Anton, hi; I've got exactly the opposite problem. I *want* to record the call after the transfer, but (using MixMonitor and SIP transfers on Snom handsets) the recording terminates with the transfer. Are you using Asterisk native transfer ? jd