asterisk users - Mar 2008 - Newbie Polycom: IP601 console with expansion module

I was reading a Polycom brochure and it appears that there is really no
special receptionist console and the console is basically a IP601.  Is
this correct?
The only difference is to purchase an expansion module in order to have
more shortcut keys for the girls.

So, apart from the hardware, as far as the dialplan is concerned, do I
just treat the receptionist console as any other extension?
Are there any special precautions I need to be aware of? 
Thanks in advance.

Special dialplans for reception are entirely up to you.  The only reason
reception phones have different dialplans to normal extensions is that
often people want the receptionist's phone to behave a little differently.

The Polycom 601 (nor any of the other common IP phonse designed for
receptionist use as far as I'm aware) does not /require/ any special
handling or precautions.  However, if it is the main point of contact
for your business (as is often the case) then you probably do want to
put in some extra effort to ensure it works as it should.


Lee, John (Sydney) wrote:
> I was reading a Polycom brochure and it appears that there is really no
> special receptionist console and the console is basically a IP601.  Is
> this correct?
> The only difference is to purchase an expansion module in order to have
> more shortcut keys for the girls.
>
> So, apart from the hardware, as far as the dialplan is concerned, do I
> just treat the receptionist console as any other extension?
> Are there any special precautions I need to be aware of? 
> Thanks in advance.
>
>   
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