asterisk users - Aug 2007 - Pickup command

I am having a bit of a problem implementing the pickup command in my
dial plan.  I have setup this rule:

exten => _*8XXX,1,Pickup(${EXTEN:2})

	This works as expected when someone dials an extensions number and I
can get the call.  The problem I have is that when a call enters my
welcome menu and does not press anything there is a timeout that sends
them to the recepcionist.  The rule is:

exten => t,1,Macro(stdexten,${OPERVM},${OPER})

	${OPERVM} and ${OPER} are set to the mailbox and sip device of the
receptionist.  How can I directly pick up that call?  I stopped using
the default *8 because the client kept picking up calls that they did
not intend to so I need to make it specific.

-- 
Telecomunicaciones Abiertas de M?xico S.A. de C.V.
Carlos Ch?vez Prats
Director de Tecnolog?a
+52-55-91169161 ext 2001
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Not really sure about SIP exactly, but for Asterisk 1.0 versions, I know
that the Pickup only works with Zaptel channels -- so to use it for any sort
of IP channel, IAX for example, you have to use an addon/patch .... google
it, 'pickup2' I think it's called ........works well, allows the
Pickup
command to grab any ZAP or IAX channel

--
Chris Earle


"Carlos Chavez" <cursor at telecomabmex.com> wrote in message
news:1186771063.6614.31.camel at
cursor.telecomabmex.com...
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On 8/10/07, Carlos Chavez <cursor at telecomabmex.com>
wrote:
>
>        I am having a bit of a problem implementing the pickup command in
> my
> dial plan.  I have setup this rule:
>
> exten => _*8XXX,1,Pickup(${EXTEN:2})
>
>        This works as expected when someone dials an extensions number and
> I
> can get the call.  The problem I have is that when a call enters my
> welcome menu and does not press anything there is a timeout that sends
> them to the recepcionist.  The rule is:
>
> exten => t,1,Macro(stdexten,${OPERVM},${OPER})

If I understand the command correctly, the pickup you would need to initiate
for this would be picking up the 't' extension.  Instead of writing
't' like
that, I would use a go to:

exten => t,1,Goto([some context],[some extension],1)

Then, your pickup would be picking up [some extension].

Ex.:

exten => t,1,Goto(internal,100,1)

your pickup command would be:

exten => _*8XXX,1,Pickup(${EXTEN:2})

and then you would enter *8100 to pickup the ringing caller.

See http://www.voip-info.org/wiki/view/Asterisk+cmd+Pickup, and more
specifically the REMARK heading.


       ${OPERVM} and ${OPER} are set to the mailbox and sip device of
the
> receptionist.  How can I directly pick up that call?  I stopped using
> the default *8 because the client kept picking up calls that they did
> not intend to so I need to make it specific.
>
> --
> Telecomunicaciones Abiertas de M?xico S.A. de C.V.
> Carlos Ch?vez Prats
> Director de Tecnolog?a
> +52-55-91169161 ext 2001
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>

-- 
Lacy Moore
Somewhere I wish I wasn't
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