I am trying to use a Polycom Soundpoint IP400 with my asterisk setup, and have been unable to find the proper firmware and application files to make it work. The phone can access the FTP server, and downloads the IP500/600 configuration files, but claims that the sip.ld file is larger than its file system. I can think of two possible ways to make this work. One is to find the IP400 firmware and configure the phone to use H.323. I have had no success with finding the firmware for this phone on the internet, and Polycom tech. support has been rather elusive, so if anyone could point me to the files I would be much abliged. The second method is to upgrade the file system on the IP400 and see if it will run the SIP application. This would be prefferable, because this phone is intended to be a low cost proof of concept, and we will go to Sip phones once the concept has been proven to the right people. I imagine that this would involve replaceing a non-volatile memory chip inside the phone with an equivalent chip of higher capacity. The possibility of doing this depends heavily on the design of the phone (whether the memory size is hard coded into the OS, whether the memory is external to the processor, what type of processor is used, etc.) There is also a possibility that I am barking up the wrong tree. If I am, I would appreciate it if someone could guide me to the right tree. Thanks in advance.
Hi Elijah, I had the same problems with Polycom tech support. They can't send the firmware due to licensing reasons I guess so far, but I hear from others on the list we may be getting someone from Polycom dedicated to integration w/ Asterisk. This is a great business opportunity for them! I found a lot of helpful information at: http://www.voip-info.org/wiki-Polycom+Phones. Olle and Matt F have been compiling that page for sometime and have done a great job. There is a link to some firmware and example config files that may be what you need. Regards, Brent -----Original Message----- From: asterisk-users-admin@lists.digium.com [mailto:asterisk-users-admin@lists.digium.com] On Behalf Of Elijah Hobbs Sent: Wednesday, January 21, 2004 8:49 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Polycom Soundpoint IP400 I am trying to use a Polycom Soundpoint IP400 with my asterisk setup, and have been unable to find the proper firmware and application files to make it work. The phone can access the FTP server, and downloads the IP500/600 configuration files, but claims that the sip.ld file is larger than its file system. I can think of two possible ways to make this work. One is to find the IP400 firmware and configure the phone to use H.323. I have had no success with finding the firmware for this phone on the internet, and Polycom tech. support has been rather elusive, so if anyone could point me to the files I would be much abliged. The second method is to upgrade the file system on the IP400 and see if it will run the SIP application. This would be prefferable, because this phone is intended to be a low cost proof of concept, and we will go to Sip phones once the concept has been proven to the right people. I imagine that this would involve replaceing a non-volatile memory chip inside the phone with an equivalent chip of higher capacity. The possibility of doing this depends heavily on the design of the phone (whether the memory size is hard coded into the OS, whether the memory is external to the processor, what type of processor is used, etc.) There is also a possibility that I am barking up the wrong tree. If I am, I would appreciate it if someone could guide me to the right tree. Thanks in advance. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Hello, As far as I've heard the IP400 doesn't have enough physical memory to store all of the files necessary to run SIP. For those familiar with SIP, H323 and MGCP protocols, SIP files are huge while MGCP takes up very little space and H323 is in the middle. The IP400 phones were designed for MGCP protocol but can supposedly run older H323 firmware as well. Right now we only have support from Polycom for the IP500 and IP600 phones running the SIP protocol. We are working towards getting support for the MGCP and H323 products, but there is a lot more demand for SIP functionality in the Polycom-Asterisk crowd than there is for either MGCP or H323. I would recommend against taking apart your IP400, the memory is not easily replaced, and there is no guarantee that it will work if you do manage to solder it in correctly. Try buying an IP500 or getting one on loan from a vendor for your test. I can assure you that they work wonderfully with Asterisk and we are getting more support from Polycom Corporate every month. MATT--- -----Original Message----- From: Elijah Hobbs [mailto:ehobbs@technalithics.com] Sent: Wednesday, January 21, 2004 8:49 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Polycom Soundpoint IP400 I am trying to use a Polycom Soundpoint IP400 with my asterisk setup, and have been unable to find the proper firmware and application files to make it work. The phone can access the FTP server, and downloads the IP500/600 configuration files, but claims that the sip.ld file is larger than its file system. I can think of two possible ways to make this work. One is to find the IP400 firmware and configure the phone to use H.323. I have had no success with finding the firmware for this phone on the internet, and Polycom tech. support has been rather elusive, so if anyone could point me to the files I would be much abliged. The second method is to upgrade the file system on the IP400 and see if it will run the SIP application. This would be prefferable, because this phone is intended to be a low cost proof of concept, and we will go to Sip phones once the concept has been proven to the right people. I imagine that this would involve replaceing a non-volatile memory chip inside the phone with an equivalent chip of higher capacity. The possibility of doing this depends heavily on the design of the phone (whether the memory size is hard coded into the OS, whether the memory is external to the processor, what type of processor is used, etc.) There is also a possibility that I am barking up the wrong tree. If I am, I would appreciate it if someone could guide me to the right tree. Thanks in advance. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users