asterisk users - Mar 2003 - Re: [Asterisk] SNOM and Cisco Hold and Transfer

> I have seen a few posts that state that the hold and transfer features
> on the SNOM and Cisco phones do not work in themselves and that,
> instead, configuring the # key is the way to get transfers to work.
> Can somebody please give me an indication as to why this is and what
> needs to be done, either within the code or on the phone, to make this
> functionality work as it should?
Cisco "hold" and "transfer" should both be supported.  If
not, then it's a
bug.  I have a SNOM here so I will test with it today.  Again, if you go
to IRC, it's a much better place for interacting in real time to figure
out getting these sorts of things straightened out.

Mark

I have used SNOM's transfer.
The procedure is different from  # transfer.
At least this worked:
- you put a call on hold
- dial the extensions number ( destination )
- when you get a reply you hit the XFER button ( becomes visible
on SNOM200's display ).

With # transfer,  I won't know if there was anybody to receive the transfer,
will I.

-- Pertti


Mark Spencer wrote:
> > I have seen a few posts that state that the hold and transfer features
> > on the SNOM and Cisco phones do not work in themselves and that,
> > instead, configuring the # key is the way to get transfers to work.
> > Can somebody please give me an indication as to why this is and what
> > needs to be done, either within the code or on the phone, to make this
> > functionality work as it should?
>
> Cisco "hold" and "transfer" should both be supported. 
If not, then it's a
> bug.  I have a SNOM here so I will test with it today.  Again, if you go
> to IRC, it's a much better place for interacting in real time to figure
> out getting these sorts of things straightened out.
>
> Mark
>
> _______________________________________________
> Asterisk-Users mailing list
> Asterisk-Users@lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-users

On Sunday 30 March 2003 21:07, Mark Spencer wrote:
> > I have seen a few posts that state that the hold and transfer features
> > on the SNOM and Cisco phones do not work in themselves and that,
> > instead, configuring the # key is the way to get transfers to work.
> > Can somebody please give me an indication as to why this is and what
> > needs to be done, either within the code or on the phone, to make this
> > functionality work as it should?
>
> Cisco "hold" and "transfer" should both be supported. 
If not, then it's a
> bug.  I have a SNOM here so I will test with it today.  Again, if you go
> to IRC, it's a much better place for interacting in real time to figure
> out getting these sorts of things straightened out.
Hold, supervised and blind transfers are working fine here on latest CVS and 
latest SIP image for cisco 7960.



The only problem I found about Blind Transfer is this scenario:


* SIP endpoint A dials the extension for user B in context "local"

* the B extension happens to be a macro "stdext-macro"

* the call context for A is set to "stdext-macro"

* the B user blindXfers the call from A to exten C

* asterisk looks for C in "stdext-macro" (which is the current context
for A)
and of course it can't find it



In short: if you are dialing a sip peer through a macro this peer can't 
blindXfer. Not a big loss, but somebody might be interested.



lele