We have a S100U which we were using as our sole internal phone extension. Today it died. Picking up the phone now results in a brief dialtone followed by bursts of random static and crackling noises and then a second or two of fast-busy followed by silence and more crackling noises. I've tried the hardware attached to a couple of different machines as well as a couple of different phones. Having eliminated the machine itself and the phones I can only conclude that the S100U is the cause. Ours always was problematic being subject to frequently disconnections which I traced to an abnormally high sensitivity to static-electric shock. I can only assume that it got zapped once two many times and now no longer works. I'm not really sure what to do now. We can't afford a channel bank and it hardly seems sensible to purchase another S100U. Any suggestions? -- John Lange <lists at darkcore.net>
> Picking up the phone now results in a brief dialtone followed by bursts > of random static and crackling noises and then a second or two of > fast-busy followed by silence and more crackling noises. > > I've tried the hardware attached to a couple of different machines as > well as a couple of different phones. Having eliminated the machine > itself and the phones I can only conclude that the S100U is the cause. > > Ours always was problematic being subject to frequently disconnections > which I traced to an abnormally high sensitivity to static-electric > shock. I can only assume that it got zapped once two many times and now > no longer works. > > I'm not really sure what to do now. We can't afford a channel bank and > it hardly seems sensible to purchase another S100U.Your S100U has to still be under warranty since we haven't even been selling them for two years yet :) We'll be happy to trade it out for you. Contact Greg (gvance at digium.com) or support (support at digium.com) and be sure to tell them you're "down" so they'll send it overnight. Mark
On Tuesday 04 March 2003 02:35 pm, John Lange wrote:> We have a S100U which we were using as our sole internal phone > extension. > > Today it died. > > Picking up the phone now results in a brief dialtone followed by > bursts of random static and crackling noises and then a second or > two of fast-busy followed by silence and more crackling noises. > > I've tried the hardware attached to a couple of different machines > as well as a couple of different phones. Having eliminated the > machine itself and the phones I can only conclude that the S100U is > the cause. > > Ours always was problematic being subject to frequently > disconnections which I traced to an abnormally high sensitivity to > static-electric shock. I can only assume that it got zapped once > two many times and now no longer works. > > I'm not really sure what to do now. We can't afford a channel bank > and it hardly seems sensible to purchase another S100U. > > Any suggestions?How about getting an Internet PhoneJack (~$160 for PCI)? http://www.linuxjack.com -Tilghman