We upgraded to Asterisk 1.4.13 earlier this week, and now an odd
problem has cropped up with our Polycom phones. Basically, performing
a transfer via the transfer softkey fails on transfers to extensions
beginning with a *. When you try, you just get a fast-busy, and next
to nothing on the console (usually a message about the peer being
unable to authenticate)
This is only affecting our Polycom phones. We have a couple of
Aastra's as well on which the issue is not occurring. I can provide
packet dumps of a working test with one of the Aastra's and a failed
test with one of the Polycom's if their needed, but, right now, I just
want to see if anyone has even a wild guess at what might be
happening. I'm well and truly stumped on this one.
Just to sum up:
Polycom phones fail when transferring to an extension prefixed by a *,
using the transfer softkey
Aastra phones have no such difficulty
The only real console output is a mention of the peer being unable to
authenticate (which is odd since it's already registered)
This did not start occurring until our upgrade to 1.4.13 of Asterisk
Thanks for any insight you can provide,
Wayne
