asterisk users - Mar 2008 - Aastra phones and park/pickup feature

We are installing Aastra phones (480's and 57i's) into a fairly simple
asterisk setup.  Although call park & pickup work fine using xfer to 700 (to
park), dial 701 (to pickup), we are unable to make the park/pickup softkey
feature work on the aastra's.
 
Although we've programmed the softkeys per the manuals, they seem to have no
effect (just dead).  For example, our 57i is setup like this:
 
softkey4 type: park
softkey4 label: "Park"
softkey4 value: asterisk;70
softkey4 line: 1
softkey4 states: connected
 
softkey4 type: pickup
softkey4 label: "Pickup"
softkey4 value: asterisk;70
softkey4 value: 1
softkey4 states: idle, outgoing

(we also tried "asterisk;700" with the same result).  Has anyone got
the
softkey park/pickup working on aastra?
 
Thanks
Michelle
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You'll want to use the XML park and pickup with the aastras.

 

Feel free to ping me off list if you need help.

 

-Darren

Dwright at d2-tech dot com

 

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of OCG
Technical Support
Sent: Monday, March 03, 2008 2:45 PM
To: 'Asterisk Users List'
Subject: [asterisk-users] Aastra phones and park/pickup feature

 

We are installing Aastra phones (480's and 57i's) into a fairly simple
asterisk setup.  Although call park & pickup work fine using xfer to 700
(to park), dial 701 (to pickup), we are unable to make the park/pickup
softkey feature work on the aastra's.

 

Although we've programmed the softkeys per the manuals, they seem to
have no effect (just dead).  For example, our 57i is setup like this:

 

softkey4 type: park
softkey4 label: "Park"
softkey4 value: asterisk;70
softkey4 line: 1
softkey4 states: connected

 

softkey4 type: pickup
softkey4 label: "Pickup"
softkey4 value: asterisk;70
softkey4 value: 1
softkey4 states: idle, outgoing

(we also tried "asterisk;700" with the same result).  Has anyone got
the
softkey park/pickup working on aastra?

 

Thanks

Michelle


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