Hi, I've been configuring AsteriskNOW from the GUI but could it be that the GUI isn't working properly? because when I make a queue and add a few agents, and when I call the queue none of the phones ring. The queue is also configured at "Ringall" I checked the queues.conf file and the settings matched. I also noticed that the agents I made in the GUI, that they were not written away in agents.conf file, so I've added them there but still no results... any suggestions? Tim