I recently updated my phones Cisco 7960 phones (3 of them) in a high volume call place, where the Secretaries use the 7960 phones to answer inbound calls, as many as 15 simultaneous calls between all three of them. Since then I have had only constant problems, mainly that after 3 calls on a phone, if they try to xfer or do any ohter things (sometimes just answer the 4th call) the phone freezes, they have had this happen to them throughout the week. Until yesterday I decided it must be a frimware problem, so I downgraded them to 7.1. Since then (around 5PM EST yesteday) it didn't happen *yet*. So I'm assuming it has to do with the firmware. So my question is, is anybody else using 7.5 firmware? If yes, do you have all the line buttons configured to the same SIP account? If yes, do you see the same problem? I also noticed that with 7.5 firmware callwaiting has to be enabled for the second call to be able to come in, otherwise the phone returns a Busy here, while with the older versions it could have been disabled and it worked fine, the phone only returned busy here on the 7th call. So I had to enable call waiting, the way I did it was that in the SIP<mac>.cfg file I added call_waiting: 3 I'm not sure if this is related or not, but that was the only change I had to do to the config files.
We had all kinds of problems with SIP 7.5, and decided to stay with 7.4. We had phones freeze, reboot, and display XML parse error until we removed 7.5. We also had a lot of dropped calls. On Thu, 23 Feb 2006, C F wrote:> I recently updated my phones Cisco 7960 phones (3 of them) in a high > volume call place, where the Secretaries use the 7960 phones to answer > inbound calls, as many as 15 simultaneous calls between all three of > them. > Since then I have had only constant problems, mainly that after 3 > calls on a phone, if they try to xfer or do any ohter things > (sometimes just answer the 4th call) the phone freezes, they have had > this happen to them throughout the week. Until yesterday I decided it > must be a frimware problem, so I downgraded them to 7.1. Since then > (around 5PM EST yesteday) it didn't happen *yet*. So I'm assuming it > has to do with the firmware. > So my question is, is anybody else using 7.5 firmware? > If yes, do you have all the line buttons configured to the same SIP account? > If yes, do you see the same problem? > > I also noticed that with 7.5 firmware callwaiting has to be enabled > for the second call to be able to come in, otherwise the phone returns > a Busy here, while with the older versions it could have been disabled > and it worked fine, the phone only returned busy here on the 7th call. > So I had to enable call waiting, the way I did it was that in the > SIP<mac>.cfg file I added > call_waiting: 3 > I'm not sure if this is related or not, but that was the only change I > had to do to the config files. > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Try 7.4 (P0S3-07-4-44). Notice on voip-info.org the comments about 7.5 being buggy with some sort of registration issues (if I recall). Also, voip-info reports 7.4 to be stable. If you read the Cisco changelog, you'll see LOTS of bug fixes up to 7.4 (no new features, just fixes). I THINK one of the bug fixes was that if call-waiting was disabled, it had no effect, and still used call-waiting (as you correctly report). Good luck!>I recently updated my phones Cisco 7960 phones (3 of them) in a high volumecall place, where the Secretaries use >the 7960 phones to answer inbound calls, as many as 15 simultaneous calls between all three of them.>Since then I have had only constant problems, mainly that after 3 calls ona phone, if they try to xfer or do any >ohter things (sometimes just answer the 4th call) the phone freezes, they have had this happen to them throughout >the week. Until yesterday I decided it must be a frimware problem, so I downgraded them to 7.1. Since then (around >5PM EST yesteday) it didn't happen *yet*. So I'm assuming it has to do with the firmware.>So my question is, is anybody else using 7.5 firmware?. >If yes, do you have all the line buttons configured to the same SIPaccount?>If yes, do you see the same problem? > >I also noticed that with 7.5 firmware callwaiting has to be enabled for thesecond call to be able to come in, otherwise the phone returns a Busy here, while with the older versions it could have been disabled and it worked fine, the phone only returned busy here on the 7th call. So I had to enable call waiting, the way I did it was that in the SIP<mac>.cfg file I added call_waiting: 3>I'm not sure if this is related or not, but that was the only change I hadto do to the config files. Sincerely, Brent A. Torrenga brent.torrenga@torrenga.com Torrenga Engineering, Inc. 907 Ridge Road Munster, Indiana 46321-1771 219.836.8918x325 Voice 219.836.1138 Facsimile www.torrenga.com
We use mainly 7940's in our environment, I currently have about 60 of them on my system, and the 7.5 firmware really screwed up our phone network. Not in the same way yours has, but there seem to be a lot of glitches, even jumping from 7.4 to 7.5. Have you tried the 7.4 firmware to see if that does you any good? Aaron C F wrote:> I recently updated my phones Cisco 7960 phones (3 of them) in a high > volume call place, where the Secretaries use the 7960 phones to answer > inbound calls, as many as 15 simultaneous calls between all three of > them. > Since then I have had only constant problems, mainly that after 3 > calls on a phone, if they try to xfer or do any ohter things > (sometimes just answer the 4th call) the phone freezes, they have had > this happen to them throughout the week. Until yesterday I decided it > must be a frimware problem, so I downgraded them to 7.1. Since then > (around 5PM EST yesteday) it didn't happen *yet*. So I'm assuming it > has to do with the firmware. > So my question is, is anybody else using 7.5 firmware? > If yes, do you have all the line buttons configured to the same SIP account? > If yes, do you see the same problem? > > I also noticed that with 7.5 firmware callwaiting has to be enabled > for the second call to be able to come in, otherwise the phone returns > a Busy here, while with the older versions it could have been disabled > and it worked fine, the phone only returned busy here on the 7th call. > So I had to enable call waiting, the way I did it was that in the > SIP<mac>.cfg file I added > call_waiting: 3 > I'm not sure if this is related or not, but that was the only change I > had to do to the config files. > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
On 2/23/06, C F <shmaltz@gmail.com> wrote:> > So my question is, is anybody else using 7.5 firmware?I haven't had the same issue you describe so I can't help, sorry. But I have had other issues with 7.5 firmware. If asterisk restarts then the phone needs to be rebooted to re-register. I haven't seen anything online that describes it except this: http://groups.google.com/group/Asterisk-users/browse_thread/thread/a0e4848fff557dd/13221440af999173?q=7.5+firmware+restart&rnum=1#13221440af999173 hth -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060223/413b6d6b/attachment.htm
C F wrote:> I recently updated my phones Cisco 7960 phones (3 of them) in a high > volume call place, where the Secretaries use the 7960 phones to answer > inbound calls, as many as 15 simultaneous calls between all three of > them. > Since then I have had only constant problems, mainly that after 3 > calls on a phone, if they try to xfer or do any ohter things > (sometimes just answer the 4th call) the phone freezes, they have had > this happen to them throughout the week. Until yesterday I decided it > must be a frimware problem, so I downgraded them to 7.1. Since then > (around 5PM EST yesteday) it didn't happen *yet*. So I'm assuming it > has to do with the firmware. > So my question is, is anybody else using 7.5 firmware? > If yes, do you have all the line buttons configured to the same SIP account? > If yes, do you see the same problem? > > I also noticed that with 7.5 firmware callwaiting has to be enabled > for the second call to be able to come in, otherwise the phone returns > a Busy here, while with the older versions it could have been disabled > and it worked fine, the phone only returned busy here on the 7th call. > So I had to enable call waiting, the way I did it was that in the > SIP<mac>.cfg file I added > call_waiting: 3 > I'm not sure if this is related or not, but that was the only change I > had to do to the config files. > >It's nothing you did... I did the same thing. Went from 7.4 to 7.5 and all sorts of weird things started happening. The biggest of which was lines 2-6 wouldn't register or display the same busy message you got. I also got double ringing which someone told me how to fix. The phones locked up... I rolled back to 7.4 and have had no issues since. Good luck! Mark