similar to: OrderlyStats or QueueMetrics

Hello Voipcrazy, It's funny you should mention that - we've just released (as in today) a FREE version of our OrderlyStats service for call centre and queue monitoring and management. OrderlyStats features realtime (synchronous/message-based) display of all queue, agent and caller events so you can see what's happening in your call centre as it happens. The control panel feature

Hi, Is anyone here using OrderlyStats with asterisk in a call center setting? If so what what is your experience with it? Is that software really free for asterisk users? Or is there a better option out there? Thanks,

Hi Gabriel, Yes this information is shown in real-time and also in historical reports with the OrderlyStats system. OrderlyStats is now available as a Server Edition you can download and install yourself, as well as the FREE managed service. You can get it at http://www.orderlyq.com/statistics.html Hope this helps, Matt. Gabriel Ortiz wrote: Hi all, Is there a way to get the time

Hello list, After a few months of developement, we are proud to release QueueMetrics 1.4. This release adds a very large number of new features and bug fixes, for example: - New master engine! It should be 4x faster and 2x as memory efficient as QM 1.3, though it's tracking much more information. It's 100% compatible witth the old configuration switches. - New clustering engine!

Hello list, I'm pleased to announce the availability of QueueMetrics 1.3.1. This release adds a number of new functionalities to QueueMetrics 1.3, and most notably: * A new XML-RPC interface: extract data from QueueMetrics using any programming language. See the document named "Accessing QueueMetrics through the XML-RPC interface" available from the downloads page to see how easy

Hello list, QueueMetrics 1.3.4 has been released today. Among other features, it provides realtime cluster monitoring through the manager API and, by popular demand, user defined time intervals in the daily call breakdown. You can find the latest version at http://queuemetrics.com and support at http://forum.queuemetrics.com For those who don't know it, QueueMetrics is an

Can I use queuemetrics with asterisknow? I mean, if I modify the dialplan to use queuemetrics (I still don't know if it's possible), will I loose my changes when the time comes to do a conary update of the asterisknow package? thanks, -- ------------------------------------------------------------ Erick Perez ------------------------------------------------------------

Hi Guys! We were using queuemetrics since long time with asterisk 1.2 but recently we have install 1.8 asterisk and but there is a big different in queue_log its saying SIP/XXXX instead of Agent/XXXX that is obvious behaviors. so do i need to change Agent/XXXX to SIP/XXXX in queuemetrics ? or is there any workaround to keep business running same like it was before. -S --------------

hi i need an open source callcenter manager system like queuemetrics but opensource any one know any? i prefer to search before start a new one thanks David -- (\__/) (='.'=)This is Bunny. Copy and paste bunny into your (")_(")signature to help him gain world domination. -------------- next part -------------- An HTML attachment was scrubbed... URL:

Hi folks, In the company where i work, we are implementing a security standard. A part of this is a log monitoring and reporting software. There are a few requirements, that the software must fulfil: - It must be capable of collecting logs from different devices (Linux machines, network equipment, ...). - it must be capable of sending alarms on security events - it has to generate daily (weekly,

Hi, I'm looking for the most efficient OpenSource IMAP server and I am told that Dovecot Server is a good solution. Anyway, I have inspected the source code and I think Dovecot is not a multi-threaded server, but a forked server. I am surprised about this issue, because threads perfomance should be higher than creating a new process for each connection....I suppose. So, Could anybody tell

Information on the LCA Multimedia Miniconf in January 2011 ============================================== Continuing the tradition from past conferences, the LCA Multimedia Miniconf is back at Linux.conf.au <http://linux.conf.au/> 2011 (LCA2011). Linux.conf.au <http://linux.conf.au/> 2011 will be hosted in Brisbane, Australia from 24-29 January 2011 with the miniconfs being held over

Information on the LCA Multimedia Miniconf in January 2011 ============================================== Continuing the tradition from past conferences, the LCA Multimedia Miniconf is back at Linux.conf.au <http://linux.conf.au/> 2011 (LCA2011). Linux.conf.au <http://linux.conf.au/> 2011 will be hosted in Brisbane, Australia from 24-29 January 2011 with the miniconfs being held over

Hi Everyone, Sorry, if it's not directly related to Asterisk. Some of people on this list might have PBX deployed for their clients. What software do you use to invoice them so the invoice looks like a proper telecom invoice maybe? Prefer: -opensource with Windows binary available. -able to create .pdf invoices rather than printable ones. Thanks -------------- next part -------------- An

Greetings, list! My boss would like some statistics on how many calls are answered out of specific queues during a given time period, and I'm not sure how exactly to obtain those stats. Here's how our queue system works. 1) Call comes in and enters our 'ring' queue where the phones ring for 15 seconds (caller hears the standard ring tone). 2) After 15 seconds, the caller

Hi CentOS users, The centos-promo team is looking for your help. Is anyone interested in creating nice CentOS screenshots ? We can have them on the wiki as well for future articles or presentations. A good screenshot should: + Be clear on what it is showing - applications like eg. inkscape should have a file opened - files opened in applications should make clear what the

Hi Everyone, Has anyone got any opensource speech recognition software to work with Asterisk? Please only list WORKING ones. Not the "theoretically" should work ones! Thanks -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100821/4d11d6c0/attachment.htm

Hi Nick, This topic should be on samba@lists.samba.org - not technical. I'll give you a brief overview, and any followup send to me directly. HP-CIFS Server for 11.0 is based upon Samba 2.2.12. Support for 11.0 ends there - at 2.2.12. Go to: http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B8725AA If you want to continue on 11.0, HP posts 3.0.14a Opensource

Hi, ANyone knows of a fully GPL/OpenSource queue report/analyser project ? Asterisk-stat uses Postgres and that's a no go for us + it's not open QueueMetrics is not Open at all. Any suggestion welcome. Andre

Hi Guys, I seem to not be able to find any good open source Asterisk Queue Analyzer and Asterisk Log Analyzer on the web. The Asterisk Queue Analyzer is to serve as the graphic tool for call center or pbx admins. It will pull the info in queue.log and in MySQL asterisk CDR to create a graphic bar or to report on each extension that received the queue calls, etc... The Asterisk Log Analyzer is